Reviews (364)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited December 11, 2023

Needs more development.
I used your app for almost 4 months as an Activity/tour booking system for adult and children tickets. However, I had to uninstall it due to several issues.

First, the app didn't allow bookings during events, resulting in the loss of many ticket sales. For example, if we had an event running from 9am to 5pm, customers could only book before 9am. I suggest adding a feature in the backend, like a checkbox, that allows us to "allow customer to book while event is in progress," similar to other apps.

Second, the enrollment and runsheet reports combine the totals for adults and children, making it difficult to track individual ticket types. This requires manually checking each booking. It would be helpful to separate each ticket variant in reports to easily track the number of tickets sold for each type.

I hope you can fix these issues soonest.

Emirates Bio Farm
United Arab Emirates
10 months using the app
BTA Commerce, Inc. replied December 6, 2023

Hey there, thanks for your honest review. We would greatly appreciate it if you could provide your recommendations on what we can improve on. Looking forward to hearing back from you!