Reviews (408)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 24, 2026

Been looking for an alternative for Calendly which integrates directly with Shopify and this has ticked all the boxes for my needs. When needing help, customer support has been quick an responding and implementing fixes and solutions where needed. Would recommend

Jacqui Robinson Education
United Kingdom
9 days using the app
September 15, 2026

We’ve been using the app for over a year to manage our classes, and it’s made our day-to-day operations so much easier. It saves us time, improves the customer experience, and the BTA team is always responsive and quick to help. Highly recommend!

Fiber Circle Studio
United States
Over 1 year using the app
BTA Commerce, Inc. replied September 16, 2026

Thanks so much for sticking with us for over a year, were glad the app's made running your classes smoother and freed up your time. We're always ready to support you whenever you need us!

August 19, 2026

We've tried every scheduling app out there, and BTA is the only one that meets all of our needs. Excellent amount of customization and flexibility, and the customer support is very easy to get ahold of and work with for answers, troubleshooting, or feature requests. This is our 5th year using the app, and we're huge fans. Highest possible recommendation!

Terracotta Pullman
United States
About 4 years using the app
BTA Commerce, Inc. replied August 26, 2026

Thank you so much for the incredible review and for being with us for 5 years! 🙌 We're thrilled that BTA continues to meet your needs, and we truly appreciate your trust and support.

Edited August 11, 2026

Tried to install the app and use a basic Event Calendar widget on the Horizon theme. Does not add block correctly to page. Event calendar displays very small. Unable to edit settings to make calendar fill page. Super frustrating.

UPDATE: Their reply makes it seem like they worked with me to get it solved, but they did not solve it. Their tech support recommended I hire an external dev to get it fixed. I had to use outside support to solve my issue. Do not believe their response.

Etch Workz
United States
8 days using the app
BTA Commerce, Inc. replied August 4, 2026

Hi Elisa, we're sorry for the frustration here. We worked with you directly and got a fix in place so the calendar now displays full width. Thanks for your patience, and please reach out anytime if you need anything else.

July 14, 2026

Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app

Loan The Look
United Kingdom
Over 4 years using the app
BTA Commerce, Inc. replied July 15, 2026

Thanks so much for being with us 4-5 years and for the kind words, we're glad it's been smooth sailing! 🙌

June 25, 2026

Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.

Yup Sup
United States
Over 5 years using the app
BTA Commerce, Inc. replied June 25, 2026

Thank you for your review. We strive to provide the best support to our merchants, we're glad you've had a great experience

September 16, 2026

Have been using BTA for a few years and very pleased with it! It meets all our needs. The best part for us is that customer service is extremely prompt if you need assistance!

Weekend Kids
Singapore
Almost 7 years using the app
BTA Commerce, Inc. replied September 16, 2026

Thanks so much for sticking with us for years, it's so great to hear BTA keeps meeting your needs, and that our team's speed has made a difference!

September 15, 2026

Amazing customer service from Rana Waleed. I am such a dinosaur when it comes to setting up anything remotely technical. Extremely helpful and patient and waited to make sure my questions were answered properly. Thank you.

Trail Paws Adventures
United Kingdom
22 days using the app
BTA Commerce, Inc. replied September 16, 2026

Thanks for the kind words, we're happy that Rana was patient and got all your questions sorted!

September 15, 2026

As a small business, we don’t always have much time to dedicate to the technical side of things, so having the support from the BookThatApp team whenever we need a change, an adjustment or simply have a question makes a huge difference. Sisco was amazing. I really appreciate the support!

Let's go baby
Portugal
About 8 years using the app
BTA Commerce, Inc. replied September 16, 2026

Thanks for the kind words, we're glad Sisco could make things easier for you, and we're always here whenever you need us!

September 1, 2026

these guys are extremely helpful. try yourself and if you run into any challenges - talk to a human.
in my case Rana W and Sisco C were able to answer all my questions and correct my issues. i also learned of some new funtionality i didnt even knew excisted! 10/10 would book that app again

Boat Rentals Of South Florida
United States
5 months using the app
BTA Commerce, Inc. replied September 16, 2026

Thanks for the awesome review! Glad Rana and Sisco got you sorted and showed you a few hidden gems in the app. We'll pass this along to them appreciate you being with BTA! 🎉