Reviews (386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for streamlining operations with seamless Shopify integration. It handles complex bookings, offering customizable fields, robust notifications, and a flexible calendar. Features like deposit options, lead/lag times, and ics file integration are appreciated. The reschedule/cancellation feature and staff login are valued. Merchants praise its reliability and ease of use, with responsive support resolving issues efficiently, enhancing the user experience.
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Tried to install the app and use a basic Event Calendar widget on the Horizon theme. Does not add block correctly to page. Event calendar displays very small. Unable to edit settings to make calendar fill page. Super frustrating.
UPDATE: Their reply makes it seem like they worked with me to get it solved, but they did not solve it. Their tech support recommended I hire an external dev to get it fixed. I had to use outside support to solve my issue. Do not believe their response.
Hi Elisa, we're sorry for the frustration here. We worked with you directly and got a fix in place so the calendar now displays full width. Thanks for your patience, and please reach out anytime if you need anything else.
Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app
Thanks so much for being with us 4-5 years and for the kind words, we're glad it's been smooth sailing! 🙌
Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.
Thank you for your review. We strive to provide the best support to our merchants, we're glad you've had a great experience
Great app with GREAT customer service. Thank you Rana!
We greatly appreciate your review and that our support team was able to help you resolve any issues you had!
Struggled to get the most basic functions to work on my theme. Spent so many hours trying to make it work but it just never fully realized the way it says it will!
Hi there, sorry to hear you had such a rough time getting things set up! I saw your support ticket and noticed you'd mentioned it ended up working on your end - there may have just been a bit of a lag before everything caught up.
I've followed up with you directly so we can get you fully set up and onboarded - I'll walk you through everything on a support call to make sure it's working the way it should.
Thanks for your patience, and looking forward to getting this sorted!
Sisco was so helpful with the issue I was having with the app on my webpage! He knew exactly what the issue was and easily walked me through how to fix it!
Thank you so much for your review! We're glad our support team could resolve your issue as fast as possible
Easy to use and understand. Excellent support and friendly can-do attitude. Much appreciated as am out of my depth in the technical realms!
Thank you for your review - we're glad to be able to provide support when needed.
This app generally works well although we've had a few bugs to work out of the system. Customer service has been helpful though.
Thanks for the feedback! Glad support's been helpful, let us know if issues pop up.
Perfect app for our party bookings. Has everything we need and the customer service is super helpful.
Thanks so much for the kind words! Glad the app's working well for your party bookings.
We've been very happy with Book That App. It works well, is easy to use, and has everything we need.
The support has been excellent, especially Scisco. He always replies quickly, is friendly, and goes the extra mile to help whenever we have a question or run into an issue.
Good app and even better customer service.
Thanks so much on behalf of Sisco. Really appreciate you taking the time to write this - always here to support you
