BTA Appointment Booking App
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Reviews (415)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.
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Been looking for an alternative for Calendly which integrates directly with Shopify and this has ticked all the boxes for my needs. When needing help, customer support has been quick an responding and implementing fixes and solutions where needed. Would recommend
Thanks for the great review! We’re glad BookThatApp has been a good fit and that our support team could help. We really appreciate the recommendation!
We’ve been using the app for over a year to manage our classes, and it’s made our day-to-day operations so much easier. It saves us time, improves the customer experience, and the BTA team is always responsive and quick to help. Highly recommend!
Thanks so much for sticking with us for over a year, were glad the app's made running your classes smoother and freed up your time. We're always ready to support you whenever you need us!
Had a spot of bother with one of our events disappearing but it was a simple fix in the back end of the settings. Rob from the BTA team helped me quickly to resolve the issue and explained simply why it happened.
Other than that the app is pretty easy to use once you know what you doing. It looks clean and simple for the customers too.
Very good to know there is an active team behind the scenes willing and able to help when we get things a bit wrong. Thanks Rob!
Thank you for the kind review! We're glad Rob could help quickly when one of your events disappeared.
Please reach out anytime you need us.
— The BookThatApp team
We've tried every scheduling app out there, and BTA is the only one that meets all of our needs. Excellent amount of customization and flexibility, and the customer support is very easy to get ahold of and work with for answers, troubleshooting, or feature requests. This is our 5th year using the app, and we're huge fans. Highest possible recommendation!
Thank you so much for the incredible review and for being with us for 5 years! 🙌 We're thrilled that BTA continues to meet your needs, and we truly appreciate your trust and support.
Tried to install the app and use a basic Event Calendar widget on the Horizon theme. Does not add block correctly to page. Event calendar displays very small. Unable to edit settings to make calendar fill page. Super frustrating.
UPDATE: Their reply makes it seem like they worked with me to get it solved, but they did not solve it. Their tech support recommended I hire an external dev to get it fixed. I had to use outside support to solve my issue. Do not believe their response.
Hi Elisa, we're sorry for the frustration here. We worked with you directly and got a fix in place so the calendar now displays full width. Thanks for your patience, and please reach out anytime if you need anything else.
Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app
Thanks so much for being with us 4-5 years and for the kind words, we're glad it's been smooth sailing! 🙌
Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.
Thank you for your review. We strive to provide the best support to our merchants, we're glad you've had a great experience
Book That App is great for all the services we offer. Thanks to the team for helping with a glitch, it was sorted out very quickly so we lost next to no down time on the website with our bookings. Super helpful team, thank you.
Thank you so much! We're really glad the team got that glitch sorted quickly and your bookings kept running with barely any downtime. It's great to have you with us, and we're here anytime you need a hand.
Rana Waleed helped with an issue we had with book that app. He was very friendly and efficient.
Thank you so much for the kind words, and for almost five years with BookThatApp! We're glad Rana could get things sorted for you quickly, and we'll be sure to pass your thanks along. We're always here if you need anything else.
The chat function has an AI assistant but it offers you a real person at any time which you get in just a minute, and they will help sort everything you need no hassle. Without their great assistance I would be helpless!
Thank you! We're glad our team is there when you need a real person. Always happy to help!
