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Been looking for an alternative for Calendly which integrates directly with Shopify and this has ticked all the boxes for my needs. When needing help, customer support has been quick an responding and implementing fixes and solutions where needed. Would recommend
We’ve been using the app for over a year to manage our classes, and it’s made our day-to-day operations so much easier. It saves us time, improves the customer experience, and the BTA team is always responsive and quick to help. Highly recommend!
Thanks so much for sticking with us for over a year, were glad the app's made running your classes smoother and freed up your time. We're always ready to support you whenever you need us!
We've tried every scheduling app out there, and BTA is the only one that meets all of our needs. Excellent amount of customization and flexibility, and the customer support is very easy to get ahold of and work with for answers, troubleshooting, or feature requests. This is our 5th year using the app, and we're huge fans. Highest possible recommendation!
Thank you so much for the incredible review and for being with us for 5 years! 🙌 We're thrilled that BTA continues to meet your needs, and we truly appreciate your trust and support.
Tried to install the app and use a basic Event Calendar widget on the Horizon theme. Does not add block correctly to page. Event calendar displays very small. Unable to edit settings to make calendar fill page. Super frustrating.
UPDATE: Their reply makes it seem like they worked with me to get it solved, but they did not solve it. Their tech support recommended I hire an external dev to get it fixed. I had to use outside support to solve my issue. Do not believe their response.
Hi Elisa, we're sorry for the frustration here. We worked with you directly and got a fix in place so the calendar now displays full width. Thanks for your patience, and please reach out anytime if you need anything else.
Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app
Thanks so much for being with us 4-5 years and for the kind words, we're glad it's been smooth sailing! 🙌
Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.
Thank you for your review. We strive to provide the best support to our merchants, we're glad you've had a great experience
Have been using BTA for a few years and very pleased with it! It meets all our needs. The best part for us is that customer service is extremely prompt if you need assistance!
Thanks so much for sticking with us for years, it's so great to hear BTA keeps meeting your needs, and that our team's speed has made a difference!
Amazing customer service from Rana Waleed. I am such a dinosaur when it comes to setting up anything remotely technical. Extremely helpful and patient and waited to make sure my questions were answered properly. Thank you.
Thanks for the kind words, we're happy that Rana was patient and got all your questions sorted!
As a small business, we don’t always have much time to dedicate to the technical side of things, so having the support from the BookThatApp team whenever we need a change, an adjustment or simply have a question makes a huge difference. Sisco was amazing. I really appreciate the support!
Thanks for the kind words, we're glad Sisco could make things easier for you, and we're always here whenever you need us!
these guys are extremely helpful. try yourself and if you run into any challenges - talk to a human.
in my case Rana W and Sisco C were able to answer all my questions and correct my issues. i also learned of some new funtionality i didnt even knew excisted! 10/10 would book that app again
Thanks for the awesome review! Glad Rana and Sisco got you sorted and showed you a few hidden gems in the app. We'll pass this along to them appreciate you being with BTA! 🎉