Appointment Booking App | BTA , 438 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.
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We love that we don't have to wait hours for support to get back to us! D'Angelo was very helpful in helping us get set up and very patient in helping us understand what settings we needed. Thank you so much!
As we promised, here's us celebrating the new review:
🥳🎉🎉🎉🎉🎉🎉🎉🎉
Thanks a lot for taking the time to leave us one, and a 5-star review at that! We appreciate you, and look forward to providing you with continuous 5-star support!
Just brilliant customer service and help is there when needed. App works perfectly too ;). No bad word to say and have been using for years.
Thanks for your awesome review! And we're happy that you are enjoying our app and our services 🙂!
Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!
Thank you for giving us the chance to celebrate!
🥳🥳🎉🎉🎉🎉🎉
Your feedback means a lot to us! We look forward to providing you continuous support 😊!
Such an amazing app & Tech support is quick 5 stars all the way
Thanks for your amazing review! We truly appreciate you 🤩!
Needs more development.
I used your app for almost 4 months as an Activity/tour booking system for adult and children tickets. However, I had to uninstall it due to several issues.
First, the app didn't allow bookings during events, resulting in the loss of many ticket sales. For example, if we had an event running from 9am to 5pm, customers could only book before 9am. I suggest adding a feature in the backend, like a checkbox, that allows us to "allow customer to book while event is in progress," similar to other apps.
Second, the enrollment and runsheet reports combine the totals for adults and children, making it difficult to track individual ticket types. This requires manually checking each booking. It would be helpful to separate each ticket variant in reports to easily track the number of tickets sold for each type.
I hope you can fix these issues soonest.
Hey there, thanks for your honest review. We would greatly appreciate it if you could provide your recommendations on what we can improve on. Looking forward to hearing back from you!
I was really stuck with an issue and was worried I wouldn't be able to follow the Helpdesk replies. I was wrong! d'Angelo was great - short, easy to understand replies and the issue was fixed. Thank you.
We're happy to hear that you had a wonderful experience with our support! We look forward to continuing to serve you and to give nothing but top-tiered service! Please don't hesitate to reach out if you ever need any assistance from the team. Have a wonderful day ahead!
I LOVE THIS APP. The app is easy to use and the support is 5 five stars. D'Angelo was incredibly helpful! I highly recommend this app to anyone!
Thank you for your 5 star rating and your great review.
We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!
If it were not for the amazing customer service, this app would be pretty difficult to navigate as a first time user. D'Angelo was super helpful and solved my issue in less than 5 minutes. I do wish the app was a little more user friendly though.
Thank you for your great review! We appreciate your feedback and have taken it into account. We are definitely working on making the app more user-friendly, and hope to roll out the change soon! In the meantime, we're here to help you with setting up and with any issues/queries that you might have!
D’Angelo was so helpful. He found a very weird issue with an app being embedded in our sites code blocking bookings. In a matter of minutes the site was back up and running. I am so grateful
Your feedback is very well received! Thank you for taking the time to leave us such a great review! I'll let D'Angelo know that his efforts were appreciated!
D'Angelo was very helpful! He had a lot of knowledge and solve my issue very fast. Thank you again!
We're thrilled to hear that you're satisfied with our support! Your 5-star review is greatly appreciated. If you ever need anything, please don't hesitate to reach out. We're here to help.