Reviews (527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.
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I usually try to avoid bad reviews. In this case, however, I want to warn you.
For over a month now, there has been an error where the booking widget on the website very often does not load and bookings are therefore not possible.
The result is lost customers and thus lost money.
Ok, things like that can happen, but the bad thing in this case is the support.
When I reported the error, I was told ...
Hi Oliver!
I do apologize for your recent experience! There was clearly some misunderstanding with the handling of this issue. We have been tracking this issue for some time, ...
J'ai recu de l'assistance par Clavardage de d'Angelo et il a su immédiatement m'aider à ajuster une programmation..en francais en plus :) Merci beaucoup. Très satisfaite du service!
Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.
Thank you for review! ⭐⭐⭐⭐⭐
Technical help setting up was great. Thanks *****
Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!
You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐
Really happy with the support you get on this app. They've helped me numerous times and we always found the right outcome.
We are happy to hear that 😊! Thank you for a great review! If you don't mind sharing what would have made your review a 5-star, we would really appreciate it. Your feedback ...
I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.
On behalf of Sisco, thank you!!
Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.
Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful ...
I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.
We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!
Good customer service!