Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust and affordable booking features, including a customizable calendar, reschedule/cancellation options, and individual lead and lag times. It integrates well with Shopify for easy product addition and offers a user-friendly customer interface. The app's customer service is highly commended for its quick and clear problem-solving. It's recommended for its functionality, affordability, adaptability, and excellent customer support.

June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Your Favourite Dresses
Over 6 years using the app
Zetya Pty Ltd replied June 20, 2023

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

June 21, 2023

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

Radical Adventures New England
United States
4 months using the app
Zetya Pty Ltd replied June 21, 2023

Thank you for leaving your amazing review! It was a pleasure to help you today. 😁️

June 16, 2023

We have been using BTA for over a year now and are very happy.
The team are very quick to reply if we have any questions or need help in any way.
Great customer service!

Bear Essence Tooradin
11 months using the app
Zetya Pty Ltd replied June 20, 2023

Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!

July 20, 2023

The teams are great and available to respond to needs and questions. Thank you to the teams for their rapid response.

Riad Abda
12 days using the app
Zetya Pty Ltd replied July 21, 2023

We appreciate you taking the time to write an awesome review for us 🙂. Thank you for choosing us!

August 9, 2023

Très bonne app, je suis content de l'utilisation de l'app, en effet, elle répond à mon besoin de location

19 days using the app
Zetya Pty Ltd replied September 6, 2023

Merci pour votre superbe critique. Nous l’apprécions grandement 😊!

July 18, 2023

I've been using this app for about 30 minutes and so far it's been very easy to use and when I got stuck, the chat box guy was there to help me out immediately. Got it done and we are on our way to a MUCH better booking experience for our customers.

Basilwood Farm
United States
About 1 hour using the app
Zetya Pty Ltd replied July 21, 2023

On behalf of the Chatbox guy (😅), thanks for your awesome review!

February 2, 2023

I work for a not-for-profit, and we used BookThatApp for various programs requiring simultaneous bookings. This is a powerful tool with a long learning curve, but Rob B. was incredibly helpful in teaching us the intricacies of the back-end of the software. We were really grateful that he was so personable, and would often link us to a written confirmation of what he had just mentioned, so we know in stone what we were looking for. We were able to work with BookThatApp's many different tools (which I have come to learn, are still being updated and developed into things that are even better) and save money. Thanks, Rob and BTA!

The GreenUP Store
About 1 year using the app
Zetya Pty Ltd replied June 20, 2023

Rob sends his greetings and salutations 🙂. Thanks for taking the time to leave us a very detailed review. You rock!!

September 27, 2023

I like this app for a number of reasons. I think it's the best app for booking on Shopify. I like that they offer subscription versus percentage of sales. This means we can offer better pricing to our customers, which is how it should be. BTA were also very helpful with installation and somewhat surprised me when a tricky coding task popped up.

Northbound tours
Zetya Pty Ltd replied November 8, 2023

Thank you for the 5-star rating! Your feedback inspires us to keep delivering the best. It's customers like you who make us proud of what we do.

February 15, 2023

Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking.

Took a little while to iron out some display options, but now it's how we like it.
Great support too.

Great App, get it if you need to sell courses and book online.

The DIY School
United Kingdom
Almost 3 years using the app
Zetya Pty Ltd replied June 20, 2023

Thank you for writing us a great review! We appreciate it 😊!

December 20, 2022

We were having difficulty with the booking app, but it really boiled down to user error.

We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience.

Thanks Rob!

Studio 20/20
Over 2 years using the app