BookThatApp Appointments , 360 reviews

Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 11, 2022

We needed this app for our power tool rental website and I had a hard time figuring out how choosing a date range would change the price according to the number of days. I started the online chat in the app and 3 min. later BookThatApp fixed it. This app is just what we needed and it works perfectly.

Time spent using app: 7 months
February 28, 2022

Great support through chat. Within 15 minutes we resolved all the issues we have except one that needed a developer to help. However even with that one, the customer support provided guidance as to where to fix the issue.

Ioannis Coffee Chef
United States
Time spent using app: About 6 hours
February 14, 2022

Fantastic support, superb features One stop solution for all renting portal needs... Will recommend for sure

Time spent using app: 3 months
January 29, 2022

This app os PERFECT for my online group and private zoom classes! The integration of booking and zoom links is exactly what I was looking for and fits my site theme beautifully. AND THE CUSTOMER SUPPORT IS AMAZING: so fast, responsive and attentive…100% GO FOR IT!

United States
Time spent using app: About 2 months
January 26, 2022

We use Book that app extensively. We had an issue with shopify but Zetya stepped up and fixed the issue for us that no one else could fix. It's wonderful to find customer service that is exactly that, customer service. Thank you

Club Privata Online Store
United States
Time spent using app: Over 4 years
January 24, 2022

Ignore bad reviews. If you are not experienced enough to use the app, it is not the developers fault. A good app covers a lot of topics that customers often have to deal with when a small business owner doesn't take the time (or use the tool) to make purchases easier. This app IS THE ABSOLUTE BEST if you're wanting to do product rentals and other appointment/booking style functions on your Shopify site. If you go elsewhere to add rentals/bookings you'll come back to this app, trust me, that's what happened to me. My favorite features include being able to have my assistant manage orders from a separate login through a URL and being able to list products for sale as well as for rent in the SAME listing! LOVE LOVE LOVE! Support is wonderful too. Give it a try, you won't regret it.

United States
Time spent using app: 6 months
January 9, 2022

Bookthatapp. Is very hard to set, the system for settings is not easy, and you need a expert to do it, bookthatapp support is good, but a lot of the support don´t know anything about the app. Error 400 is a big issue for this app, i have try to get help from that problem in 45 dags, but i giv up. Peter

Lady Roots Ilha Grande
Time spent using app: 3 months
Zetya Pty Ltd replied January 9, 2022

Dear Peter Nilsson of Lady Roots Ilha Grand,

Thanks for taking the time to leave us a review. Unfortunately this review is not accurate.

BookThatApp installs with 1 click and can certainly be installed and configured by a merchant without any expert help.

The 400 error in question was related to the Shopify checkout and not our app. We advised you of this several weeks ago and suggested rolling back your theme's cart changes, which had been significantly modified by a third party developer.

We know the app works well with an unmodified version of the Debut theme and doesn't return any errors. If you want to upload an unmodified version of the Debut theme, we'll be happy to demonstrate this for you.

We stand by the quality of our app and our support.

The Support Team @ Zetya

January 4, 2022

This App is awesome! I thought i was gonna have the worst time ever and then Albert in the Customer Service Chat spent 5 minutes and fixed my whole issue. Even admitted that it was a small issue on their end and that it shouldnt happen again. Thanks Albert!!!

Praticus Creations
Time spent using app: 8 months
December 15, 2021

We use this app to organize glass blowing classes and courses. The interface for creating the classes is intuitive. Sometimes it can get confusing having both Shopify and BookThat involved, for eg when someone cancels their registration on Shopify we have to manually delete the participant on BookThat. Great support by chat though!

Ottawa Glassblowing Co-op
Time spent using app: About 2 years
Zetya Pty Ltd replied December 16, 2021

Hi Ottawa Glassblowing Co-op,

Thanks for taking the time to leave a review. We appreciate it!

We did want to clarify that when you cancel an order in Shopify, the corresponding booking in BookThatApp is automatically deleted. There is no need to manually delete the booking in the app.

If you need further information about the integration between BookThatApp and Shopify, feel free to reach out to our support team by chat or email and we'll happy to help.

The Support Team @ Zetya

December 15, 2021

I publish an e-newsletter called LitNuts. Book publishers and authors pay us to advertise their books in our newsletter. BookThatApp has been a great (and economical!) way to accept advertising orders based on availability and manage our advertising calendar.
United States
Time spent using app: Almost 2 years