Reviews (513)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of bookings for classes and events, noting its versatility for various businesses including pet services and cooking classes. It offers extensive customization options, such as taking deposits and managing multi-week courses, and integrates seamlessly with Shopify. The app's robust performance in handling real-time bookings is also praised. Additionally, the customer support team, with staff members like D'Angelo and João, is frequently commended for their responsiveness and helpfulness.

August 6, 2024

fab customer service! quick and easy to use and integrates perfectly!

Blush Beauty Group
United Kingdom
About 4 years using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you for your awesome review 😊🎉

Edited August 6, 2024

Works great and the team are always quick to help us with anything we need.
Any time we need help, the support team are always on hand and help us with any problems straight away.

Stewart Brewing
United Kingdom
Almost 3 years using the app
BTA Commerce, Inc. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for reminding us that we are doing the right things 😊! Thank you for your awesome review!

August 29, 2024

BTA réponds parfaitement à mes attentes !
Mes clients peuvent maintenant directement réserver sur mon site !
A l'installation de BTA, la documentation et le recours à l'aide en ligne m'ont épaulé pour finaliser la configuration et la personnalisation de l'outils de réservation.
L'aide est permanente et aujourd'hui j'ai eu un problème d'affichage... l'assistance en ligne (Sisco C.) m'a accompagné et a résolu le problème en 2 minutes !
Je recommande cette application.

Paris Boat Club
France
Over 2 years using the app
BTA Commerce, Inc. replied September 10, 2024

Merci pour votre incroyable retour !

July 16, 2024

Outstanding service, we run our business via BTA and they always assist our requirements. Very responsive on chat also.

Happy customer.

Minnie May Closet
United Kingdom
Over 3 years using the app
BTA Commerce, Inc. replied July 25, 2024

We are happy to hear that! Thank you for leaving us an amazing review!

June 25, 2024

We have been using BookThatApp for 5 years for scheduling our pet services and we are very happy with it. The app is feature-rich and supports easy customization through snippets, allowing us to present the booking feature on our website to suit various use cases. The support team is very responsive and top-notch. We look forward to more features and enhanced stability under their new management.

Whiskers N Paws
Hong Kong SAR
About 5 years using the app
BTA Commerce, Inc. replied June 26, 2024

Thank you for being a part of our community! We appreciate you and your review 🥳!

September 25, 2024

Easy to use, plus support is helpful and quick to respond!

Halcyon Games
United States
Over 1 year using the app
BTA Commerce, Inc. replied October 1, 2024

Thank you for your awesome review! We really appreciate you leaving this review for us 😊!

October 2, 2024

Extremely Helpful!

Cult Crush
United Kingdom
About 2 years using the app
BTA Commerce, Inc. replied October 3, 2024

Thank you for a wonderful review! We are happy to hear that you have a great experience with our support 😊!

June 27, 2024

Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.

Relais Plein Air
Canada
Over 4 years using the app
BTA Commerce, Inc. replied June 28, 2024

🥳🥳🥳🥳🥳

Thank you for giving us a reason to celebrate! Your review made our day. Thank you!

July 29, 2024

Customer service agent De Angelo was very helpful with helping me to resolve my issue. Thank you for a great experience and amazing customer service!

M.I.Y Candle Co.
United States
4 months using the app
BTA Commerce, Inc. replied August 19, 2024

You are welcome! And thank you for a splendid review! This means a lot to us 😊

July 1, 2024

The service I received today was fantastic, and he stayed the course to help me accomplish my goal until it was completed entirely. Last week I had reached out but wasn't ready to embark on implementing the solution. When I started a chat today, it was the same person so the past conversation was not lost in translation- super helpful in keeping clarity and reducing my frustration.
The app has made some adjustments over the past year that have helped a lot. We are now easily able to take a 50% deposit. When I have more time, there are a few other issues I need to tweak, but I am much happier with the app and service today than I was originally- and I feel confident in the support I will receive!

Bent Rods Guiding & Fishing Co
Canada
Almost 3 years using the app
BTA Commerce, Inc. replied July 15, 2024

Hi there 👋

Thanks for your honest review! We do appreciate you taking the time to write this for us. I'm happy to hear that you are satisfied with our support! I take it that your review would have been a 5-star if you were happy with the app as well.

We are working on redeveloping and rebranding the app to make it super user friendly and to give it a better user-interface, including additional customizations that can be applied to the widgets to have it styled to fit your brand. Recently, we have launched phase 1 of our UI changes, and our team is preparing phase 2. There is also the development of new features in the pipeline, to offer our customers what they have been asking for. If you do have any features that you would like to see in the app, please share them with us and we will add them to our list.

Thanks for your support, and for being a BookThatApp customer!

Kind Regards,
BookThatApp Success Team