Reviews (526)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently managing a high volume of bookings, supporting over 100 bookings per week, which enhances business scalability. It integrates seamlessly with Shopify and offers robust features for managing various booking types like classes, events, and rentals. The app is praised for its reliability and smooth functionality, with a responsive and effective support team, especially through chat services.

September 10, 2024

Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.

Home Love Events
United States
About 2 years using the app
BTA Commerce, Inc. replied September 16, 2024

Thank you for review! ⭐⭐⭐⭐⭐

November 27, 2024

J'ai recu de l'assistance par Clavardage de d'Angelo et il a su immédiatement m'aider à ajuster une programmation..en francais en plus :) Merci beaucoup. Très satisfaite du service!

Cake Design Granby
Canada
Almost 4 years using the app
October 1, 2024

Really happy with the support you get on this app. They've helped me numerous times and we always found the right outcome.

Clothilde Store
Belgium
Over 1 year using the app
BTA Commerce, Inc. replied October 3, 2024

We are happy to hear that 😊! Thank you for a great review! If you don't mind sharing what would have made your review a 5-star, we would really appreciate it. Your feedback would help our team to understand what our customers think of the app, and does help in their decision making process.

September 18, 2024

Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!

Kalevala
Finland
About 2 years using the app
BTA Commerce, Inc. replied September 19, 2024

You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐

September 6, 2024

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Liza Clifford Professional Bra Fitting Studio
South Africa
Over 2 years using the app
BTA Commerce, Inc. replied September 10, 2024

On behalf of Sisco, thank you!!

January 28, 2025

Technical help setting up was great. Thanks *****

Southpaw
United Kingdom
About 2 hours using the app
August 21, 2024

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
United Kingdom
Almost 3 years using the app
BTA Commerce, Inc. replied September 10, 2024

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.

August 27, 2024

I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.

NAP N NOSH
Canada
Over 1 year using the app
BTA Commerce, Inc. replied September 10, 2024

We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!

November 1, 2024

Good customer service!

Koria Events Oy
Finland
About 2 months using the app
October 2, 2024

Extremely Helpful!

Cult Crush
United Kingdom
About 2 years using the app
BTA Commerce, Inc. replied October 3, 2024

Thank you for a wonderful review! We are happy to hear that you have a great experience with our support 😊!