Reviews (527)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

November 29, 2024

If you have any questions, they are quick to support you via chat.

Nakame 03
Japan
3 months using the app
November 1, 2024

Very good app and support is very quick and helpful!

Rent Club
Australia
Over 2 years using the app
September 11, 2024

Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.

Gold Mobility Scooters of Orlando LLC.
United States
Almost 7 years using the app
BTA Commerce, Inc. replied September 16, 2024

You have made our day with your review! Thank you! 😊

Edited October 1, 2024

10/1 Update- the team got back to me the following morning and resolved my issue and my husbands reset password came through later that night so we were able to get in and continue. I have updated my review to reflect the quick resolution. I do think there is some work to be done on being more user friendly especially with schedules when you have multiple coaches. There aren’t any videos and an ...

the hockey pro shop
United States
Over 2 years using the app
BTA Commerce, Inc. replied October 1, 2024

Update - Thank you for your revision! We really appreciate it! We have also made note of your con with the app and shared it with the team for their review. Have a wonderful ...

September 30, 2024

I can say for sure that BookThatApp has the best support I have ever encountered. It responds quickly and even makes the settings you need. Simply magic! On other sites, at best, you will be answered by a useless bot. The application is very flexible and can be easily customized for any task. The only thing that bothers me is that I need to pay for each booking, even if this booking was created ...

Trip Store
Indonesia
27 days using the app
BTA Commerce, Inc. replied October 1, 2024

Hi there!

Thank you for your great review!

I wanted to comment on your below point:

"The only thing that bothers me is that I need to pay for each booking, even if this ...

October 10, 2024

We are using BTA on our websites for 2 different stores and couldn’t be happier. The app is easy to use and integrate into your website without needing to know programming.
In addition to being a great app, the customer service is amazing. Support team responds quickly and continues checking in with you until your issue is resolved. D’Angelo has been exceptionally supportive with the many ...

marcelsculinaryexperience
United States
28 days using the app
September 18, 2024

Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.

Wellington Chocolate Factory
New Zealand
Over 5 years using the app
BTA Commerce, Inc. replied September 19, 2024

We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉

November 25, 2024

Excellent product and an outstanding support team. I’m extremely satisfied and would highly recommend it to others.

Rosa nigrum
Türkiye
About 13 hours using the app
September 9, 2024

Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!

YOKKAO TH
United States
Over 4 years using the app
BTA Commerce, Inc. replied September 10, 2024

Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!

September 19, 2024

João. Super helpful.
I just couldn't figure something out but they were very helpful. Understandable language and graphics to explain the fix.
Very much appreciated- thank you

London Christmas Tree Rental
United Kingdom
Over 2 years using the app
BTA Commerce, Inc. replied October 1, 2024

On behalf of João, thank you for a terrific review!