Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app reliable for managing bookings, classes, and events, enhancing customer experiences with seamless Shopify integration. It handles complex scenarios with customizable fields, robust notifications, and a flexible calendar. Features like deposit options and calendar integration are appreciated. The app is easy to use and efficient, with exceptional customer support noted for responsiveness and effective solutions. It's used for class enrollments, events, rentals, and appointments.
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i dealt with sisco.c and they were very helpful with quick speedily replies, would highly recommend
Five stars for BTA. I’m very satisfied with the tool and the service provided. A huge thank you to Rana Waleed, who assisted me with the setup with incredible patience and kindness. It’s a pleasure to work with professionals who are so willing to help. Thanks for everything!
Thank you so much for the 5 stars! We’re thrilled you’re happy with BTA.
This app has been incredibly helpful for my business. It’s easy to use, well-designed, and works exactly as expected. It has saved me so much time and made managing everything much smoother. The setup was simple, and the features are very practical and reliable. Customer support is also responsive and helpful whenever needed. Overall, it’s a great app that genuinely adds value. Highly recommend it to anyone looking to improve their workflow!
Thank you so much for this wonderful review! We're delighted to hear the app has saved you time and made managing your business so much smoother.
Mostly reviewing about customer service: recently I spoke with Rana, who was very helpful, friendly and responded quickly. When I've contacted BTA during work hours it is quick and easy to get in touch with a real person to chat with, which I appreciate.
The app itself is pretty good, though it requires a fair amount of learning to get things working the way we want. Also not a lot of customization aesthetically. It seems like there are many customer experience features to customize but it's not obvious what each one does. I wish there was a small explanation under each Title telling you what exactly it does. Since the customer service is good its helpful to just reach out if you're confused about anything.
Thank you for the feedback! We’re glad Rana and the team could support you quickly and personally. We appreciate your notes on the learning curve and are continuously working to improve the experience.
Very easy to use and tech support is great !!!!!. The tech Support all of them have been above and beyond
Thank you so much! We're thrilled you're finding it easy to use and that our tech support team has been able to go above and beyond for you. We'll pass along the love to the whole team! 😊
The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!
Thanks for the feedback! We’re glad our team could help and support you whenever needed.
This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it.
Thank you!
Glad to hear everything is set up just right! We’re always happy to help make things easy
So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days!
Adding an update to say their support team has been great. They’re always available and willing to help us find a solution whenever we reach out.
Wow, thank you for the wonderful review, and for taking the time to update it too! We're so glad the app has been a great fit for your shop, and that the deposit feature is hitting the mark for your bookings.
We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.
Thank you for the great review! We're glad our widgets are working well for managing your classes, courses, equipment hire, and appointments.
BookThatApp is a fantastic service that truly services all our booking needs. The customer support team is beyond fantastic and is very patient to understand the business needs.
Would highly recommend it!
Your recommendation means a lot! We’re glad the app and our support team could make your booking process smooth