BookThatApp Appointments , 360 reviews

Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
July 28, 2022

Brilliant app and essential if you are a rentals business. Their service is also first class, always very responsive and helpful!

United Kingdom
Time spent using app: Over 1 year
July 25, 2022

Using this app for rental. Didn't fully understand everything so I reached out for help and got all my questions answered. Made it really easy and I'm happy with the outcome.
Time spent using app: 3 days
July 19, 2022

Excellent! Very easy-to-use, even for someone like me with very limited web development experience. I've used the app to add courses to my website. I came across one or two issues and I raised a ticket quite easily. The ticket was resolved within 15 minutes! Thank you Rob for your help. Brilliant! Thanks again

Delicieux Chocolat
United Kingdom
Time spent using app: About 2 months
July 18, 2022

AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!

Write On! Creative Writing Center
United States
Time spent using app: Over 2 years
July 5, 2022

They helped me to create a calendar and give good options for all of the class types for our business. Support is super helpful too!

Mad B's quilt and sew
United States
Time spent using app: About 2 years
July 1, 2022

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

RentaScooter Las Vegas
United States
Time spent using app: 25 days
June 25, 2022

We were using this app to run bookings for our high end rental property. I didn't think it would be difficult. It's stopped working twice, costing us thousands. Shopify needs better app implementation. This is a pain-in-the-ass.

New Zealand
Time spent using app: Over 1 year
Zetya Pty Ltd replied June 26, 2022

Hi Idlepursuits,

Thanks for taking the time to leave a review.

As we advised in your support ticket, the app was showing no availability due to the capacity being set to 0. This occurred due to a change you made in your store on May 31st. We can see that this configuration issue has now been corrected and the app is working as expected.

As such, we find your review inaccurate and unwarranted.

The Support Team @ Zetya

May 30, 2022

So to be honest integration is not always easy and selfunderstanding but the support is always available and is taking care until everything is well set-up to meet the needs of our store. We are happy with the integration now and the support as well. Thank you for your help!

Time spent using app: 5 months
May 25, 2022

A fantastic app, and the best part.... the customer service is incredible. It helps me a lot to set up everything around bookings.

United States
Time spent using app: 7 days
May 23, 2022

Very powerful app.
It is by far the most customisable app I have come across, once you get used to it.
The support team is very helpful and respond quickly.
Seems difficult to make styling changes to the dawn theme when it comes to placing widgets next to products, however, I maybe just unaware of the proper actions to take.
Highly recommend this app.
Thanks team!

Volleyball Labs
Time spent using app: 29 days