Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

July 5, 2024

The BTA staff always do their best to help us and we often have solutions to issues within a few minutes if not hours. We have tried many different applications for booking services through Shopify and can say that BTA has served our store the best out of all of them.

Thank you for everything you do.

North County Canine Training
United States
Over 1 year using the app
BTA Commerce, Inc. replied July 15, 2024

We are glad to hear that you are happy with our app and our service! Thank you for your review! 🤩🤩🤩🤩🤩

July 23, 2024

BTA Help ticket agents never fail to assist me! It's so great to have fast communication when I need it most - it also makes my job easier. Highly recommend.

The Crafty Kit
United States
Almost 3 years using the app
BTA Commerce, Inc. replied July 25, 2024

It means a lot to us that you took the time to write us this review. Thank you for the recommendation and for your awesome 5-star review! ⭐⭐⭐⭐⭐

July 17, 2024

I have been using BTA for years. It works well and their support team is quick, responsive and has always resolved any issues, which there have been few of.

Vacation House Linen & Towel Rentals
United States
About 6 years using the app
BTA Commerce, Inc. replied July 25, 2024

We aim to have a TAT between 2 and 24 hours. This is to provide our customers a fast response and solution.

We are happy to hear that you enjoy our app and our services. ...

May 28, 2024

The only app int he market suitable for product rental (and for many other types of appointments but I speak about what I do) the are continuously developing new features and have a pretty solid customer support to help you with almost anything. Been using BTA for almost 3 years now and it is a nice solution for renting products allowing for multiple customisation and configuration that other ...

sonoyou.es
Spain
Over 2 years using the app
BTA Commerce, Inc. replied May 29, 2024

🌟🌟🌟🌟🌟

Your review means a lot to us. Thank you for taking the time to leave us a great review!

July 25, 2024

We tried so many booking systems that claimed to be able to do what we needed, but if they could they were clunky or had big learning curves. BTA was so quick to setup, and when we have needed help their customer service via the chat has been super fast, thorough and helpful. They also only charge a monthly fee, with no booking percentages. I would highly recommend BTA!

The 108
United Kingdom
5 months using the app
BTA Commerce, Inc. replied July 30, 2024

Thank you for your amazing review! It means the world to us 😊!

March 14, 2024

We use this app for selling classes for which it works very well. Whenever I have had problems getting something set up, the customer support has been excellent and quick to reply, even helping when the issue has been on the Shopify side.

We have accommodations on the same site and I did have to make a work around when we wanted to vary room rates between weekends and weekdays (solution: price ...

Threads of Life Studio
Indonesia
Almost 2 years using the app
BTA Commerce, Inc. replied March 19, 2024

Thank you for your awesome review! You gave us a reason to celebrate!

🥳⭐⭐⭐⭐⭐

July 10, 2024

Great product and customer support has been amazing. D'Angelo patiently took me through the installation process and answered all of my questions. Highly recommend.

Just Ballet
United Kingdom
Almost 8 years using the app
BTA Commerce, Inc. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for showing us the support! Your review means a lot to us. Thank you!

March 21, 2024

We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations.
Most recently Joao quickly resolved an issue we were having and then took the time to ...

Babylon Mercantile
United States
Over 2 years using the app
BTA Commerce, Inc. replied March 22, 2024

Hi 👋, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you 😊🎉

August 21, 2024

Pretty easy to set up. Theres a couple minor things but we are able to rent our gear without any issue and set it all up within a few hours.

Seaside Surf Shop
United States
About 2 months using the app
BTA Commerce, Inc. replied September 10, 2024

Thanks for your awesome feedback!

July 30, 2024

This app is perfect for my needs & support is so quick via their chat section. They're super helpful. :)

My Keeper
New Zealand
Over 3 years using the app
BTA Commerce, Inc. replied August 19, 2024

We are happy to hear! We do enjoy doing what we do best 😊