Reviews (517)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.
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BTA support folks have been very responsive and helpful! It's nice to have real people responding knowledgeably about their product!
We are grateful for your review! We look forward to providing you continuous support and to share the good news when we have amazing feature releases!
I am very happy with using BTA to schedule classes. They are also very prompt and helpful to answer any questions. D'Angelo's help and Customer Service are over the top! Definitely a 5 star!
The true reward from our efforts is to leave our customers with a solution or a plan, and a smile on their faces after an interaction. Your review reassures us that we are on the right path. Thank you for your awesome review! We appreciate you 🥳!
⭐⭐⭐⭐⭐
The only app int he market suitable for product rental (and for many other types of appointments but I speak about what I do) the are continuously developing new features and have a pretty solid customer support to help you with almost anything. Been using BTA for almost 3 years now and it is a nice solution for renting products allowing for multiple customisation and configuration that other apps does not.
🌟🌟🌟🌟🌟
Your review means a lot to us. Thank you for taking the time to leave us a great review!
Très bon support en ligne via chat.
Je recommande
***Editing to make this 5 stars. If the new owners live up to their promises it will be very soon! I'll drop it to 4 if they take too long to make progress**
If you need to book things I'd recommend this app.
While there are some quirks with it it gets the job done.
Some things could be more intuitive (like using resources) and other things that can cause issues are not apparent or documented.
For example, if you change the date or time of a class (and not the individual booking too) it can/will get overbooked. Also, the enrollment report for the original time disappears. "Any changes made to a class or scheduled event must also be made to the existing bookings. If the bookings do not align with the event (time/date), then those bookings won't be included in an enrollment report, because they "don't exist for the event" as far as the app knows." We often have 40+ people enrolled. Moving each individually if we have to reschedule a class is very time-consuming and inefficient.
Some missing features would make this a 5-star app, like having class passes for drop-in offerings like yoga. Also would like to be able to export an entire report. Currently, only the data that fits on the page is exported. For long reports, you have to export each page individually.
This app was acquired recently and I'm feeling good about the new team. Support previously was very condescending and not very personable. Folks I've been in contact with recently are much more helpful.
There are also hidden functionalities of the app that aren’t documented. The new owners have said they are finding them and planning to address them as they go along.
They seem to be planning new features and I was also told that are working on the UI which I am looking forward to.
Thank you for your review! We have documented your points, and we do look forward to your discussion with our MD. Have a terrific day!
Our site has not launched yet, but the support in getting it there has been fantastic.
Other providers pretend to offer the vital functions that this app actually offers.
Will feedback more as we progress.
Thank you for your amazing review!! 🤩🤩🤩🤩🤩
Outstanding customer service from João R. Every time I have an issue, we always find a solution. Keep up the great work!
Thank you for your awesome review! We appreciate you 😊.
We use BTA to schedule classes for our yarn shop. It's very easy to use, but if we ever have questions, their support is second to none! Highly recommend!
Thank you for your lovely review! It’s wonderful to hear that you had such a positive shopping experience with us. We truly appreciate your support and look forward to serving you again.
Great app, great support!
D'Angelo has help me twice and does so with a smile!
We are happy to hear! On behalf of D'Angelo, you are welcome! And thank you for your amazing review 🙂!
É o melhor App que existe, estou muito satisfeito, excelentes profissionais e um apoio ao cliente 5 estrelas!
Obrigado pela sua avaliação incrível!