BookThatApp Appointments , 360 reviews

Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited April 29, 2021

Me being a demanding costumer, I had a great costumer experience with the support team. However, there is Alex from the support team who is on either his/her own personal vendetta, actually does not read the questions I am asking or he/she is lacking costumer obsession. He/she blocked me from the support service, since I told him/her that I will rather wait until another employee is back online again. (I may have send him 50 best tips and tricks for costumer service). I really recommend this app and love the costumer support, but cross your fingers when Alex is answering your call for support. It is unprofessional, does not stand for the high quality service of the app and shines a bad light on the service provided.

Time spent using app: 5 months
April 26, 2021

Alex is an absolute legend. Excellent support. Even got a developer to fix issues with my website that was causing issues with bookthatapp. Even though it was outside his scope of work.

Alpha Sound and Lighting
Time spent using app: About 2 years
Edited April 8, 2021

Customer care is very great!!
App integrated perfectly on my store with rob about support.zetya.
The best app for booking.

Tony Barber Style
Time spent using app: 5 months
April 7, 2021

This app is awesome.
It is the main app that drives our web site.
We love the functionality for any kind of booking capabilities. I looked at 7 other apps, all of them were clunky, not working right or did not deliver on the functionality.
Zatya clearly know what they are doing. PS
The tech support is just top notch. I had so many questions and requests and they were able to solve all of them (mostly due to my misconfigurations from so many options that are available).
They were able to find conflicting code with other apps/themes that made life so much easier.
This app/company rocks.

Verte Media
United States
Time spent using app: 11 months
April 1, 2021

Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team

Sherwani King
United Kingdom
Time spent using app: Over 6 years
March 25, 2021

Really impressed with the speed and help offered by the customer support team at BookThatApp. The 'how to' videos' are very well put together.

The Seafood School at Billingsgate
United Kingdom
Time spent using app: About 2 years
March 21, 2021

These guys are so great. Their support team is so quick and have helped me so much! The tutorials are fantastic.

DP's Sweet Life
United States
Time spent using app: Almost 2 years
March 17, 2021

For the price, this is the best booking calendar out there! Main emphasis is on their STELLAR support team that I have never waited more than 8 hours for a resolution from. Lots of customizable options, and the team will work with your for what you need on your site.

Meyer Family Vineyards
Time spent using app: 10 months
March 17, 2021

Functionality really serves every purpose you can imagine. There are hundreds of ways to customize and I have to put emphasize on the support(!). You get answers in less than 12 hours and the employees are dedicated to solve your problems. Really astonished about that service-level! :-)

Time spent using app: About 1 month
March 15, 2021

It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.

Time spent using app: About 2 months