Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this booking solution for its robust, customizable features, including adjustable booking fields, reschedule/cancellation options, and flexible hours setting. The app's seamless integration with Shopify and intuitive interface make managing bookings easy. Merchants also highlight the excellent customer service, noting quick responses and issue resolution. The pricing is seen as fair for the value provided.

July 5, 2023

Works great, doesn't seem to integrate with Point of sale app so we have to manually add bookings to the calender, which might lead to a double booking.

Coconut Express
Canada
Almost 8 years using the app
BTA Commerce, Inc. replied July 21, 2023

Hi there,

Thanks for your review! We greatly appreciate your feedback!

Our app does have a Shopify POS integration, which allows you to make your bookings. However the integration doesn't facilitate updates to product or other app settings.

This article can be used as a guide to setup the POS integration (https://support.zetya.com/hc/en-us/articles/4407058784911-Point-of-Sale-POS-Integration-). If you need any assistance with the setup, feel free to reach out to us 🙂!

Kind Regards,
BookThatApp Support

September 25, 2023

Excellent customer service. Rob is always very fast to respond and super helpful!

Endless
United Arab Emirates
5 months using the app
BTA Commerce, Inc. replied November 8, 2023

We're delighted that you're happy with your support! If you have any friends or family who might benefit from our app, please don't hesitate to refer them to us.

September 7, 2023

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes!

The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

TotalCricket
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied November 8, 2023

We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.

August 16, 2023

Waste of time downloading this app. they want you to pay for every little feature that makes the app worth it and its hard to setup i spent hours with a rep trying to set it up so it works correctly and ended up wasting my time after it all. Dont waste your time downloading this app theres way easier ones

GreenhouseOnVine
United States
5 months using the app
BTA Commerce, Inc. replied September 6, 2023

Hi there,

We're sorry to hear that you feel this way about our app. I'd greatly appreciate it if you could list your pain points with the app and how we could make it better. We would truly appreciate your feedback! Looking forward to hearing from you 🙂.

Cheers,
BookThatApp Support Team

November 9, 2023

Very helpful Customer Service when we first launched our site and needed some help making sure our bookings were getting loaded. Thank you so much for your timely response!!

The Carving Studio & Sculpture Center
United States
About 2 hours using the app
BTA Commerce, Inc. replied November 10, 2023

Thank you so much for the glowing 5-star review! We're delighted to hear that you had a positive experience with our customer support team. Providing excellent support is a top priority for us, and we're thrilled to know that our efforts have made a difference for you.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best possible experience with our app.

Thanks again for your kind words and for choosing our app!

Warm regards,
BookThatApp Support Team

September 8, 2023

Great customer service! Had some help getting my initial implementation up and running. Service was easy, fast and worked exactly as needed. Thank you! Will be using this app for all my local rental equipment.

GT Games
Canada
5 days using the app
BTA Commerce, Inc. replied November 8, 2023

It's customers like you that make our job a pleasure. We're elated to have provided you with a great experience. If you ever have any suggestions for how we can improve, please let us know.

July 26, 2023

The app is a little tricky to configure, but Zetya support team is fast to respond and very helpful.

Buck Brook Alpacas
United States
About 3 years using the app
BTA Commerce, Inc. replied September 6, 2023

Thank you for your feedback Buck. We greatly appreciate it!

September 15, 2023

Easy to use and the customer support is superb!

Pinatubo Mountainero
Philippines
9 months using the app
BTA Commerce, Inc. replied November 8, 2023

Your satisfaction is our top priority. We're grateful that you chose us and look forward to continuing to serve you with excellence.

July 20, 2023

The teams are great and available to respond to needs and questions. Thank you to the teams for their rapid response.

Riad Abda
France
12 days using the app
BTA Commerce, Inc. replied July 21, 2023

We appreciate you taking the time to write an awesome review for us 🙂. Thank you for choosing us!

June 21, 2023

Rob is a lifesaver, the app speaks for itself, however the customer support and troubleshooting was instant and unreal. Thank you

NYT LYT Neon
Australia
15 days using the app
BTA Commerce, Inc. replied June 21, 2023

Thanks for the kind words and for taking the time to leave a review! We are thrilled to hear that you're enjoying our app and our service 🤩!