Reviews (507)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for booking management, particularly for classes and events, praising its customization options and user-friendly interface. The integration with Shopify simplifies operations, and the responsive customer support, especially from staff like D'Angelo and João, is frequently commended. It's noted for continuous improvements and its versatility across various business types, making it a valuable tool for enhancing business operations.

March 26, 2024

I use BTP for my candle making classes and last night I was really struggling with an issue. I logged on today and decided to ask for help and was so pleased. D'Angelo was very helpful!! i am now stress free and happy with the outcome.

Melted Aromas
United States
10 months using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you so much for your amazing 5-star rating!

We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback.

Thanks again!

July 3, 2024

Applicazione fantastica: facile, intuitiva e con un supporto meraviglioso. Consigliatissima +++++

Discover Gran Canaria
Spain
About 1 year using the app
BTA Commerce, Inc. replied July 15, 2024

Grazie per le gentili parole! La tua recensione ha rallegrato la nostra giornata 🤩🤩🤩🤩🤩!

April 9, 2024

When we had a problem they were quick to respond via chat, very nice.

SORATOBU tufting studio
Japan
3 months using the app
BTA Commerce, Inc. replied April 10, 2024

🥳🥳🥳🥳🥳

Thank you for great review! We appreciate you!

April 22, 2024

Very good and reliable customer service! I am very satisfied!

e-dress
Germany
8 months using the app
BTA Commerce, Inc. replied May 9, 2024

Thank you for amazing review!!

May 21, 2024

Ottima App e supporto veloce e professionale!

Jelis Milano
Italy
3 months using the app
BTA Commerce, Inc. replied May 22, 2024

Grazie per la fantastica recensione! Apprezziamo che tu abbia dedicato del tempo per farlo!

March 26, 2024

I LOVE THIS APP. The app is easy to use and the support is 5 five stars. D'Angelo was incredibly helpful! I highly recommend this app to anyone!

Doctora Maria Garcia Lahens
United States
About 2 hours using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you for your 5 star rating and your great review.

We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!

March 24, 2015

We have been using BookThatApp at our kayak school for classes and events. It has helped our business by letting students sign up on their own, it works in our responsive web theme, and saves us a huge amount of time.

We worked with the developer to make some modification to the output and forms. The price was very reasonable and the product looks great. See http://www.kayakacademy.com/pages/kayak-lessons. The class list is generated by BookThatApp. Click on a class and you can see how we've made it look on a product page. Very cool.

Kayak Academy
United States
Over 9 years using the app
July 16, 2015

We had been selling "Open Admission Tickets" to our museum from our Shopify shop but the fact that the visitor numbers were growing exponentially required us to have a Bookings Engine to manage the number of tickets and set capacity limits for each date and timeslot. BookThatApp was bolted onto Shopify and the existing product template page was enhanced as a result. The customer can now immediately see the availability and the choice of what Tour to go on is now being managed by the customer rather than our staff having to hide tickets from our Shop when it's full (messages shown to customer during the booking process guide customer into choosing different date or time). Our staff now have an immediate overview of "whos coming in when". We love the many different setup options to deal with the many variant options and when we had to close the museum for public tours in the coming months due to a private hire event, we were able to "BlackOut" all tickets online for the day in a matter of just a few clicks in the BookThatApp admin ... Happy Days! As a result of the operational ease of this, we have reduced the ticket prices for online purchase only and have been able to reduce the queues at the tills in museum since more and more people are prebooking online now.
Christine and her team have been very helpful in the implementation process while working with our web developers for Shopify shop and whenever help was needed, we always got immediate support.

Glasnevinshop
Ireland
About 5 years using the app
March 13, 2024

We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!

charsawfarms
United States
Almost 3 years using the app
BTA Commerce, Inc. replied March 14, 2024

Hi there 👋

We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🤩!

Best Regards,
BookThatApp Support

October 19, 2014

I installed this app about a month ago, and really appreciated the developers commitment & after sales service. Christine assisted even whilst they were on holiday !
I can honestly recommend the app and the developer. Thanks Christine.

Just Bike Tyre
South Africa
About 2 years using the app