Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

August 16, 2024

BTA toimii hyvin. Olemme saaneet useita kertoja Chatista apua, kiitos! :)

Somistava
Finland
8 months using the app
BTA Commerce, Inc. replied August 19, 2024

Tervetuloa! Haluamme myös kiittää sinua upeasta arvostelustasi!! 😊

July 16, 2024

Outstanding service, we run our business via BTA and they always assist our requirements. Very responsive on chat also.

Happy customer.

Minnie May Closet
United Kingdom
Over 3 years using the app
BTA Commerce, Inc. replied July 25, 2024

We are happy to hear that! Thank you for leaving us an amazing review!

August 31, 2017

We have been using this app for about 3 years and are very happy with the service we get if for some reason we have any problems

Whatmess
Australia
Almost 12 years using the app
May 30, 2024

We use BTA to schedule classes for our yarn shop. It's very easy to use, but if we ever have questions, their support is second to none! Highly recommend!

Hill Country Weavers
United States
About 8 years using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your lovely review! It’s wonderful to hear that you had such a positive shopping experience with us. We truly appreciate your support and look forward to ...

May 28, 2024

BTA truly has the best customer service. They are so quick and communicative anytime I need something shifted internally.

Brooklyn Craft Company
United States
Almost 8 years using the app
BTA Commerce, Inc. replied May 29, 2024

🌟🌟🌟🌟🌟

We are glad to hear that you are happy with our app! Thank you for your awesome review!

June 25, 2024

We have been using BookThatApp for 5 years for scheduling our pet services and we are very happy with it. The app is feature-rich and supports easy customization through snippets, allowing us to present the booking feature on our website to suit various use cases. The support team is very responsive and top-notch. We look forward to more features and enhanced stability under their new management.

Whiskers N Paws
Hong Kong SAR
About 5 years using the app
BTA Commerce, Inc. replied June 26, 2024

Thank you for being a part of our community! We appreciate you and your review 🥳!

June 27, 2024

Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.

Relais Plein Air
Canada
Over 4 years using the app
BTA Commerce, Inc. replied June 28, 2024

🥳🥳🥳🥳🥳

Thank you for giving us a reason to celebrate! Your review made our day. Thank you!

May 5, 2019

Customer service has been lacking. We've been using this app for nearly 8 years and were an original user. However, as we update our theme, we're finding constant issues with their help team unable to assist. Their solutions are continually to "find the errors ourselves". Seeing as it's the only app out there that does what we want, we're still using them, but the top notch customer service is ...

Happily Ever Borrowed
United States
Almost 10 years using the app
Edited August 6, 2024

Works great and the team are always quick to help us with anything we need.
Any time we need help, the support team are always on hand and help us with any problems straight away.

Stewart Brewing
United Kingdom
Almost 3 years using the app
BTA Commerce, Inc. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for reminding us that we are doing the right things 😊! Thank you for your awesome review!

July 5, 2023

Works great, doesn't seem to integrate with Point of sale app so we have to manually add bookings to the calender, which might lead to a double booking.

Coconut Express
Canada
About 9 years using the app
BTA Commerce, Inc. replied July 21, 2023

Hi there,

Thanks for your review! We greatly appreciate your feedback!

Our app does have a Shopify POS integration, which allows you to make your bookings. However the ...