Reviews (507)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for booking management, particularly for classes and events, praising its customization options and user-friendly interface. The integration with Shopify simplifies operations, and the responsive customer support, especially from staff like D'Angelo and João, is frequently commended. It's noted for continuous improvements and its versatility across various business types, making it a valuable tool for enhancing business operations.

September 24, 2024

É o melhor App que existe, estou muito satisfeito, excelentes profissionais e um apoio ao cliente 5 estrelas!

My Store
United States
About 19 hours using the app
BTA Commerce, Inc. replied October 1, 2024

Obrigado pela sua avaliação incrível!

May 7, 2024

Great customer service. Helped thru an issue quickly and efficiently. Thx D'Angelo!

The Yard
United States
Over 3 years using the app
BTA Commerce, Inc. replied May 9, 2024

⭐⭐⭐⭐⭐
We are glad to hear that you are happy with our support! Thank you for your awesome review too!

May 29, 2024

Customer service is amazing !!

Daylyn Boutique and Wellness
Canada
Almost 2 years using the app
BTA Commerce, Inc. replied May 30, 2024

Thank you for your awesome review 🌟🌟🌟🌟🌟!!

March 21, 2024

We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations.
Most recently Joao quickly resolved an issue we were having and then took the time to add a function for our store that enables us to increase bookings. This was something that we had been struggling with for a while and he created a solution for us that is a game changer! We have worked with Joao, D'Angelo and the rest of the team no matter who you get on chat - they are smart, extremely helpful and pleasent. Thank you for building a team that truly helps businesses thrive.

Babylon Mercantile
United States
Over 2 years using the app
BTA Commerce, Inc. replied March 22, 2024

Hi 👋, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you 😊🎉

March 14, 2024

We use this app for selling classes for which it works very well. Whenever I have had problems getting something set up, the customer support has been excellent and quick to reply, even helping when the issue has been on the Shopify side.

We have accommodations on the same site and I did have to make a work around when we wanted to vary room rates between weekends and weekdays (solution: price at $0 and invoice manually after booking or 52 create manual discounts in Shopify every year) but this is for a small side business and it is a big ask to expect any one app to fulfill all needs.

Threads of Life Studio
Indonesia
Almost 2 years using the app
BTA Commerce, Inc. replied March 19, 2024

Thank you for your awesome review! You gave us a reason to celebrate!

🥳⭐⭐⭐⭐⭐

April 2, 2024

Out of all the Reservation apps we have tried this one is the best for the price. The tech support is great! With that said I wish I didn't need to use them as much as I do. Thats the only downer.

Sanibel Candle Company
United States
About 1 year using the app
BTA Commerce, Inc. replied April 3, 2024

One moment while we celebrate ...

🎊⭐⭐⭐⭐⭐🎊 🥳

Thank you for your amazing 5 star review! We really do appreciate that you took the time to write your thoughts about your app and our service. We are glad to hear that you are happy with us! We look forward to providing you continued support 😊!

March 22, 2024

I've just launched my first business using Shopify and BTA as my POS and so far, it's been great. The customer service has been outstanding for me, as I've never built or operated a website before and there's a lot to learn. They're quick to respond to my questions and always guide me through the step to solve problems. I recommend this, especially as a beginner!

Wild Aisle Florals
United States
6 months using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support@zetya.com" and our agents will be right there.

Wish your business all good!

August 16, 2024

BTA toimii hyvin. Olemme saaneet useita kertoja Chatista apua, kiitos! :)

Somistava
Finland
8 months using the app
BTA Commerce, Inc. replied August 19, 2024

Tervetuloa! Haluamme myös kiittää sinua upeasta arvostelustasi!! 😊

April 3, 2024

The app is pretty easy to use, for us and for our customers. Customer service and chat have been amazing.

Do Good Sports Club
United States
Almost 2 years using the app
BTA Commerce, Inc. replied April 5, 2024

Thank you for your awesome review! 😊🥳

We appreciate your feedback and the time you took to write this for us! You're amazing!!!

September 5, 2024

Ho avuto un problema relativo all'accesso al nostro account, ma con l'assistenza di Sisco C. siamo riusciti a risolvere il problema.
Grazie mille

Aerenica
Italy
3 months using the app
BTA Commerce, Inc. replied September 10, 2024

Il tuo feedback è molto importante per noi! Grazie!