Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

August 2, 2024

D'Angelo solved my problem right away!
Been using this app for almost 3 years and I love it!

CandlelitATL
United States
Over 2 years using the app
BTA Commerce, Inc. replied August 19, 2024

Thank you for your kind and amazing review! We are happy to know that you appreciate our app and our services!

June 27, 2024

Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.

Relais Plein Air
Canada
Over 4 years using the app
BTA Commerce, Inc. replied June 28, 2024

🥳🥳🥳🥳🥳

Thank you for giving us a reason to celebrate! Your review made our day. Thank you!

April 30, 2024

It's the best there is for booking software on Shopify. It is honestly not very intuitive and involves a lot of back and forth - particularly with operating hours and resource management - but overall it works very well, and the support team is fast and helpful when we can't figure things out.

Wild Rock Outfitters
Canada
Over 3 years using the app
BTA Commerce, Inc. replied May 9, 2024

🥳🥳🥳🥳🥳

Thank you for taking your time to leave an awesome review for us!

Edited August 6, 2024

Works great and the team are always quick to help us with anything we need.
Any time we need help, the support team are always on hand and help us with any problems straight away.

Stewart Brewing
United Kingdom
Almost 3 years using the app
BTA Commerce, Inc. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for reminding us that we are doing the right things 😊! Thank you for your awesome review!

March 13, 2024

We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!

charsawfarms
United States
Almost 3 years using the app
BTA Commerce, Inc. replied March 14, 2024

Hi there 👋

We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🤩!

Best Regards,
BookThatApp Support

August 9, 2024

Thanks to D'Angelo my calendar looks and is working as it should.

Harvest View Greenhouses
United States
Almost 4 years using the app
BTA Commerce, Inc. replied August 19, 2024

We are happy to hear! Thank you for your awesome review!!! ⭐⭐⭐⭐⭐

July 16, 2024

Outstanding service, we run our business via BTA and they always assist our requirements. Very responsive on chat also.

Happy customer.

Minnie May Closet
United Kingdom
Over 3 years using the app
BTA Commerce, Inc. replied July 25, 2024

We are happy to hear that! Thank you for leaving us an amazing review!

October 9, 2024

Tech support an absolute dream to deal with, got me set up and understood exactly what i needed within minutes

Woodrow Studios
United Kingdom
About 3 hours using the app
August 29, 2024

BTA réponds parfaitement à mes attentes !
Mes clients peuvent maintenant directement réserver sur mon site !
A l'installation de BTA, la documentation et le recours à l'aide en ligne m'ont épaulé pour finaliser la configuration et la personnalisation de l'outils de réservation.
L'aide est permanente et aujourd'hui j'ai eu un problème d'affichage... l'assistance en ligne (Sisco C.) m'a accompagné et a résolu le problème en 2 minutes !
Je recommande cette application.

Paris Boat Club
France
Over 2 years using the app
BTA Commerce, Inc. replied September 10, 2024

Merci pour votre incroyable retour !

June 7, 2024

Outstanding customer service from João R. Every time I have an issue, we always find a solution. Keep up the great work!

UK Beauty Schools
United Kingdom
About 2 years using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your awesome review! We appreciate you 😊.