Reviews (519)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

June 25, 2024

They have an outstanding customer service. I really appreciate the support I received from Joao R. He's so good! He solved my issue really quick. Highly recommended app!!!

Ethos Studios
Kuwait
About 1 month using the app
BTA Commerce, Inc. replied June 26, 2024

On behalf of João ... Thank you! We appreciate you and your awesome review!

April 30, 2024

It's the best there is for booking software on Shopify. It is honestly not very intuitive and involves a lot of back and forth - particularly with operating hours and resource management - but overall it works very well, and the support team is fast and helpful when we can't figure things out.

Wild Rock Outfitters
Canada
Over 3 years using the app
BTA Commerce, Inc. replied May 9, 2024

🥳🥳🥳🥳🥳

Thank you for taking your time to leave an awesome review for us!

May 28, 2024

BTA truly has the best customer service. They are so quick and communicative anytime I need something shifted internally.

Brooklyn Craft Company
United States
Almost 8 years using the app
BTA Commerce, Inc. replied May 29, 2024

🌟🌟🌟🌟🌟

We are glad to hear that you are happy with our app! Thank you for your awesome review!

May 31, 2024

I have tried many booking apps and BTA just works. Setup is intuitive and the product page calendar booking option is great for my clients. Customer support is easy to get a hold of and very helpful.

SerenitywithSarah
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied June 25, 2024

We are happy to hear that you are enjoying our app! Thanks for taking the time to leave us an awesome review!

May 22, 2024

The features are pretty comprehensive and are exactly what we're looking for. Support by D'Angelo, who is almost always available, is top notch. He deserves a raise for sure as he definitely stands out amongst other support agents. The setup requires a bit of tweaking in order to make everything look good. Availability of API is valuable, but does require quite a huge jump in monthly subscription charge. Other than this last point, we have no complaints.

Access Point Marine Services / Powell River First Aid & Safety Training
Canada
About 1 month using the app
BTA Commerce, Inc. replied May 29, 2024

🥳🥳🥳🥳🥳

On behalf of D'Angelo, thank you for your awesome review! You rock!

June 20, 2024

I tested a lot of booking apps and this one its one of the best! Additionally their support team is very friendly and helpful.

Breasy
United Arab Emirates
22 days using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your kind words and your amazing review! You're awesome!

May 8, 2024

Outstanding support! The team is always so responsive and helpful to the many questions we have. If there's ever any issues they fix it. It's been a massive upgrade from the previous booking system. The ability to see images when hovering makes it easy when grabbing products for our dress hire rental store. Thank you João and D'Angelo!!

Eastend Wardrobe
Australia
10 months using the app
BTA Commerce, Inc. replied May 22, 2024

Thank you for your awesome review! We appreciate you taking the time to leave us one!

July 15, 2024

Excelente aplicacion para el alquiler de material, el servicio cliente es optimo.
El chat disponible permite de solucionar o de responder rapidamente a cualquier problema que tengamos.
Muchas gracias

Loc'Kids
France
About 2 months using the app
BTA Commerce, Inc. replied July 16, 2024

¡Gracias por tu increíble reseña! Apreciamos sus comentarios y el tiempo que dedicó en su día a hacer esto por nosotros. ¡Eres increíble 😊!

March 21, 2024

We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations.
Most recently Joao quickly resolved an issue we were having and then took the time to add a function for our store that enables us to increase bookings. This was something that we had been struggling with for a while and he created a solution for us that is a game changer! We have worked with Joao, D'Angelo and the rest of the team no matter who you get on chat - they are smart, extremely helpful and pleasent. Thank you for building a team that truly helps businesses thrive.

Babylon Mercantile
United States
Over 2 years using the app
BTA Commerce, Inc. replied March 22, 2024

Hi 👋, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you 😊🎉

March 14, 2024

We use this app for selling classes for which it works very well. Whenever I have had problems getting something set up, the customer support has been excellent and quick to reply, even helping when the issue has been on the Shopify side.

We have accommodations on the same site and I did have to make a work around when we wanted to vary room rates between weekends and weekdays (solution: price at $0 and invoice manually after booking or 52 create manual discounts in Shopify every year) but this is for a small side business and it is a big ask to expect any one app to fulfill all needs.

Threads of Life Studio
Indonesia
Almost 2 years using the app
BTA Commerce, Inc. replied March 19, 2024

Thank you for your awesome review! You gave us a reason to celebrate!

🥳⭐⭐⭐⭐⭐