Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

June 20, 2023

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow.
Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

Pineridge Hollow
Canada
8 months using the app
BTA Commerce, Inc. replied June 20, 2023

We really appreciate you taking the time to leave us this awesome review 😊. Thank you!

September 25, 2023

Excellent customer service. Rob is always very fast to respond and super helpful!

Endless
United Arab Emirates
5 months using the app
BTA Commerce, Inc. replied November 8, 2023

We're delighted that you're happy with your support! If you have any friends or family who might benefit from our app, please don't hesitate to refer them to us.

June 16, 2023

We have been using BTA for over a year now and are very happy.
The team are very quick to reply if we have any questions or need help in any way.
Great customer service!

Bear Essence Tooradin
Australia
11 months using the app
BTA Commerce, Inc. replied June 20, 2023

Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!

June 22, 2023

We're using BTA for over a year now and we're extremely happy with its functionality and possibilities. Support is very helpful and they take care of problems really fast.

Alike
Poland
About 1 year using the app
BTA Commerce, Inc. replied June 22, 2023

Thank you for writing us a great review! We appreciate it 😊!

August 7, 2023

Very good app with a nice chat for answering your question quickly. I use the app for more than 1 year and It's allowed me to rent game and planned event in my store.

La Pioche - Boutique de jeux
Canada
Over 1 year using the app
BTA Commerce, Inc. replied September 6, 2023

Thanks for your great review 😊!

September 7, 2023

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes!

The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

TotalCricket
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied November 8, 2023

We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.

June 21, 2023

Rob got back to me within an hour of me sending an email, accurately addressing my question on how to make adjustments to my setup.

Radical Adventures New England
United States
4 months using the app
BTA Commerce, Inc. replied June 21, 2023

Thank you for leaving your amazing review! It was a pleasure to help you today. 😁️

July 25, 2023

Great app. Great Customer Service. Totally recommend it. You can make a lot o different type of bookings that share resources between them.

Leun'un Artehabitación
Mexico
6 months using the app
BTA Commerce, Inc. replied September 6, 2023

Thanks for leaving us a great review!

July 5, 2023

Works great, doesn't seem to integrate with Point of sale app so we have to manually add bookings to the calender, which might lead to a double booking.

Coconut Express
Canada
Almost 8 years using the app
BTA Commerce, Inc. replied July 21, 2023

Hi there,

Thanks for your review! We greatly appreciate your feedback!

Our app does have a Shopify POS integration, which allows you to make your bookings. However the integration doesn't facilitate updates to product or other app settings.

This article can be used as a guide to setup the POS integration (https://support.zetya.com/hc/en-us/articles/4407058784911-Point-of-Sale-POS-Integration-). If you need any assistance with the setup, feel free to reach out to us 🙂!

Kind Regards,
BookThatApp Support

August 16, 2023

Waste of time downloading this app. they want you to pay for every little feature that makes the app worth it and its hard to setup i spent hours with a rep trying to set it up so it works correctly and ended up wasting my time after it all. Dont waste your time downloading this app theres way easier ones

GreenhouseOnVine
United States
5 months using the app
BTA Commerce, Inc. replied September 6, 2023

Hi there,

We're sorry to hear that you feel this way about our app. I'd greatly appreciate it if you could list your pain points with the app and how we could make it better. We would truly appreciate your feedback! Looking forward to hearing from you 🙂.

Cheers,
BookThatApp Support Team