Reviews (2,984)
Overall rating
4.8
January 1, 2024
QB is not capturing all the sales from Shopify. half of my online sales appear, and sales manually entered from the shopify app do not show up at all. please support, couldn't find anything online.
Gulf Soda Kuwait
Kuwait
About 1 year using the app
Intuit replied
January 2, 2024
Hi there, our team are already in contact with you to try and resolve this issue. In this specific case, it would appear that several products within your QuickBooks might be deleted/merged, and thus causing sales involving these items to be blocked. Please be sure to check that you have received our team's reply from support@onesaas.com to help get this fixed.