Reviews (2,890)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient integration of Shopify with QuickBooks Online, improving financial and inventory management. They praise its cost-effectiveness and features like detailed field mapping and historical data loading for customized reporting and synchronization. The app is reliable in syncing products and sales data, with swift issue resolution. Customer support is notably responsive and effective, enhancing merchant satisfaction and streamlining sales and inventory processes.

January 14, 2025

Had and issue where the Sales Receipt number was not filtering through as a whole and only coming through in partial numbers. Nick helped with adding a prefix. Awesome service from Nick. Super helpful. Keep it up. ;)

Royal Watch
South Africa
About 7 years using the app
January 9, 2025

I had the pleasure of being assisted by Sherwin, and I must say, the support experience was outstanding! Sherwin was professional, knowledgeable, and incredibly patient, walking me through every step with clarity and care. The level of service exceeded my expectations, and I truly appreciate the effort to resolve my concerns efficiently.

If you're looking for top-notch customer support, Sherwin is the one to ask for. I’m very impressed and would highly recommend this app based on the excellent service I received.

Thank you, Sherwin, for making this such a positive experience!

Security Shutter Ltd.
Canada
Over 2 years using the app
December 12, 2024

This is working really well for us - all Shopify products and sales pull through to QBO and it's very easy to check for issues and resolve them. Field mapping is full and detailed so that sales show on QBO exactly the way I want them to.
Support is great too - just had an issue to fix, webchat response was almost immediate and the issue was fixed within minutes (thanks @Troy!).

ERIC, The Children's Bowel & Bladder Charity
United Kingdom
Almost 3 years using the app
January 2, 2025

Sync does what we need it to do and support is always great. Nick has been really helpful just now. Thank you!

ScribbleWall
United Kingdom
Almost 5 years using the app
January 24, 2025

NICK was really helpful - I hadn't even see there was a live chat option on the connector app - whilst scratching my head thinking how to deal with the errors a message popped up from NICK asking if he could help with this error - he was able to talk me through resolving the issues and to advise how to solve them going forward so it doesn't happen again - very pleased with this APP and the support provided.

Artisan Merchants
United Kingdom
About 1 year using the app
December 20, 2024

I had an excellent experience with Nick! He was patient, quick to respond, and resolved my issue 100% with kindness. His service is top-notch—fast, reliable, and incredibly helpful. I highly recommend him to anyone needing support. You can count on Nick to get the job done right!

WE-AR4
United States
Over 3 years using the app
January 23, 2025

great app in general. The support team is always quick to respond and seems to know what they are doing working to resolve issues quickly. Just had an exchange with Sherwin who was very helpful and answered all my questions very quickly and in an understandable format

Redback boots UK
United Kingdom
About 2 years using the app
December 11, 2024

I needed help connecting Shopify into Quickbooks. I had run Shopify for a year and needed to get that into Quickbooks. Karol was great help and really helped me figure things out.

Ridgetec Outdoors
Canada
Over 2 years using the app
December 5, 2024

Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.

DOMAIN by Laura Hodges Studio
United States
About 3 years using the app
December 17, 2024

Lori helped me out quickly and concisely. We were able to figure out a solution and get me back on task.

Q Logic Enclosures
United States
About 3 years using the app