Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless data syncing between Shopify and QuickBooks, saving significant time and streamlining workflows. The app is user-friendly and offers live chat support even outside business hours. Merchants commend the efficient and proactive customer service, noting quick issue resolution and guidance for future problem-solving. The app's ability to update historical sales data and sync inventory levels is particularly valued by merchants.

March 25, 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Baby Elegance
Over 1 year using the app
March 11, 2024

David solved the problem I had been dealing with for the last month quite quickly... and then even found an additional error that I needed to correct. Very happy,

Voyage Comics
United States
Almost 3 years using the app
April 11, 2024

I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.

Twisted Creek Apparel
About 3 years using the app
March 28, 2024

This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!

Beach Pebbles Direct
United States
Almost 2 years using the app
February 5, 2024

Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.

Monforte Dairy Online Store
About 3 years using the app
February 8, 2024

The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!

Over 1 year using the app
April 9, 2024

Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!

Equine Leg Magic™
United States
About 2 years using the app
Edited March 26, 2024

Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct.

Edit: I ran into another issue, and David took care of it again! :-) Great CS!

United States
Over 1 year using the app
Edited March 19, 2024

I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.

The Roof Crop
United States
Almost 3 years using the app
March 5, 2024

This app has been a life safer for our small business. I did not expect such great quality from a free app - it is simple enough for me to setup on my own, and the bridge saves me HOURS of having to export or import data manually between Shopify and QBO.
Their customer service is absolutely top-notch. I reached out through chatbot for questions, and Ronnie who was super a patience and wonderful guided me through to solution step by step. I truly appreciate Ronnie's help and can't recommend this app enough!

3 months using the app