Reviews (2,810)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to automate the synchronization of Shopify sales data into QuickBooks Online, enhancing business efficiency and reducing manual data entry. It features detailed field mapping, historical data integration, and customizable syncing settings. The app is noted for its reliable performance and effective customer support, particularly through live chat.
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This is working really well for us - all Shopify products and sales pull through to QBO and it's very easy to check for issues and resolve them. Field mapping is full and detailed so that sales show on QBO exactly the way I want them to.
Support is great too - just had an issue to fix, webchat response was almost immediate and the issue was fixed within minutes (thanks @Troy!).
I had an excellent experience with Nick! He was patient, quick to respond, and resolved my issue 100% with kindness. His service is top-notch—fast, reliable, and incredibly helpful. I highly recommend him to anyone needing support. You can count on Nick to get the job done right!
Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.
I needed help connecting Shopify into Quickbooks. I had run Shopify for a year and needed to get that into Quickbooks. Karol was great help and really helped me figure things out.
This app is awesome as it saves us lots of times. They also offer great support. I was able to succesfully settup my account with the assistance of LORI who guided me through. Thank you for your kind support and I will keep using this app for a long time.
Lori helped me out quickly and concisely. We were able to figure out a solution and get me back on task.
We needed to update our Shopify integration, which I was dreading because these things can take up a lot of time. Their customer service could not have made it easier. We were back in action in <15 mins. Thank you Rafael!
We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.
Sherwin helped me today and resolved a problem for me in minutes that other tech support weren't able to resolve in more than three hours of chat and phone time. Thank you Sherwin!
Lori assisted me with an issue I had with an order not syncing due account merging etc. She was prompt, professional and did a fantastic job getting my order synced.