QuickBooks Online Global

Great support experience! Nick helped me quickly resolve a sync error that had been blocking my workflow. He was efficient, friendly, and knew exactly what to do. Really appreciate the fast and effective assistance, thank you!

Rod was incredibly helpful in resolving our syncing issue between Shopify and QuickBooks. He quickly understood the problem, clearly explained what was causing it, and guided us through the exact steps needed to fix it. His patience and professionalism made the process smooth and stress-free. We really appreciate his expertise and outstanding customer service, thank you, Rod!

App suit well my need and the interface is user friendly, notification are always on point when something block in the transfer. Customer service is proactive.

The only issue is when you do an exchange on the same invoice in shopify, they do not transfer the exchange and it need to be manually done in quickbook. This is a great feature to have on shopify but unfortunately it add up a lot of data correction on Quickbook. Easy way is to use the refund + new order. Hope they will develop this feature soon, to change my review to 5 stars !

We recently installed this for our main store. Tech support started really well, but we soon hit the limits of their or their Bot's capabilities. We, like many stores, have D2C, B2B, and POS customers. The app is not capable of handling all three. You have to choose one which totally messes up your accounting. In today's world, how many stores operate on a single channel? We have tried to escalate the issue and have been given the runaround for two weeks now.

Amazing customer service!
Sherwin answered all my questions and was a pleasure to work with. He was patient and very knowledgeable with helping me with updating our integration. So seamless and easy to make changes! This app has made my life much easier, especially when Sherwin walked me through what information would be synced with our QB and how to direct it to the correct accounts! Thanks again Sherwin!!

Francis was instrumental in getting our account integrated with our quickbooks account. Has saved us so much time & effort transferring information. - Thank you again Francis for your fast, efficient & accurate support!

Francis delivered the kind of support every business owner hopes for. I was dealing with a stubborn sync issue between Shopify and QuickBooks that was blocking invoices, and despite all the usual fixes on my end, nothing was working. Francis immediately understood the root cause, handled it without any runaround, and refreshed the internal mappings so the transactions synced perfectly.

What stood out most was the confidence and clarity in their approach. No fluff, no guessing — just a quick diagnosis, a clear explanation, and a clean fix. It saved me a lot of time and kept my accounting workflow running smoothly.

Excellent support, and truly appreciated.

Super reactive support from Rods on the live chat, trying to figure out some persistent error messages and managing to find an appropriate solution that wouldn't interfere with our in-house systems.

100% amazing support. Had a sync issue. As soon as I logged in Francis messaged me to let me know about the error and advised on how to resolve it.

Syncs have never been an issue since installing and getting it set up.

Nick did amazing at helping me get my integration all set up. Very patient, helped me test several orders, and made sure it was all good before syncing all my data. Made me feel very confident in this process.