Reviews (2,521)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which significantly reduces manual data entry and accounting tasks. It is praised for halving paperwork and saving time on data syncing, managing sales, customer data, and inventory efficiently. The user-friendly interface and minimal errors, along with features like automatic syncing and error notifications, are particularly valued. Its reliability and accuracy in data handling are noted, and customer support, especially from staff members Ronnie, Sherwin, and Ben, as well as the live chat feature, are highlighted as exceptionally helpful.
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I can't say enough about Paul and the whole customer service team. They solve my problems (which are very few) every time within minutes. So friendly, helpful and just 'get it'. I never hesitate in reaching out, even with the dumbest questions. Thanks team!
Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!
NICK is super helpful, effective and even pop's up in the Chat before you know you will need his help. I love dealing with NICK, always very nice.
This program is essential for all small businesses. Their support is way above the competitions. Sherwin was extremely helpful in not only resolving my issues, but also explaining the process so that I understood what settings I needed to properly sync my data.
I contacted Support for an Shopify/QBO integration issue and was promptly connect with BEN. He spent a good amount of time working with me and helped me understand the app. As well he patiently helped me to reconnect the Shopify App to my Clients QBO account as these was an issue with the Client's bank feeds. Excellent service from Ben. Thanks Ben!
Today, I needed some help to resync some orders that had numbering error due to bad config in the connector....Thanks to BEN, he give great support and help fix the issues right away, very patient and fast to get the solution! Great support! Thanks again BEN !!!
I also had another session with DAVID, same great support! Thanks to the team! Impressive the way issues get resolved fast and clean!
They both know the product very well, well as expert!
I was running into an error and thought of rectifying it alone. But Nick came to the rescue and resolved everything in the "nick" of time. This worked great for me because there was no hassle, no time constraints, and it was done so quickly I'm back to working as usual. I'm so grateful for this chat feature.
Thanks Nick!
Karol was extremely helpful in finding a solution to an error we were having in real time. She helped our business keep moving! Thanks Karol.
Fantastic app to sync data to quickbooks! Their support team is amazing. Sherwin, Paul, and Clarisse all helped me solve some questions I had very quickly.
I recommend this to anyone who uses both systems!
I had help from Karol with some integration issues. She was amazing and sorted my issues very quickly. She was very friendly and very helpful and made it seem effortless. Thank you very very much.