Reviews (2,604)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration of Shopify sales into QuickBooks Online, which simplifies accounting tasks by automating data transfers and eliminating manual entry. It efficiently handles large transaction volumes and offers robust configuration options with alerts for syncing errors. Customer support, especially from staff like Sherwin, Ronnie, and Ben, is frequently praised for their responsiveness and expertise, with the live chat feature providing quick and effective assistance.

August 29, 2024

I've been using this app for at least 5 years. It works simply and effectively, with lots of flexibility to tailor the synchronization options to your needs and accounting set-up. Whenever I've needed support, it's been excellent with very fast turnaround. Dave was particularly responsive and helpful today. Highly recommended. Oh - and it's free!

Shadow Horse
United Kingdom
Over 7 years using the app
July 30, 2024

BEN is super helpful and effective. He helped me resolved the sync issue I had on integration and was very nice. Two thumbs up!

Mount Lai Wholesale
United States
Over 2 years using the app
August 7, 2024

Simple and effective tool for our store. Had some small tweaks that we needed to make when setting up the integration and needed a bit of help. Contacted customer service through the chat and had someone to help right away. Dean was a big help and solved all of our problems very quickly.

Motool Machining Supply
Canada
2 months using the app
August 1, 2024

Everything normally goes very smoothly, and CS is super helpful. Ronnie fixed my problems quickly and explained how I could do it myself next time. This saved me so much trouble ! Thank you

Uneven
Canada
Over 1 year using the app
August 29, 2024

Love this app! Had to upgrade to the new version and Ronnie provided amazing support. He talked me through each step and uninstalling, reinstalling and also assisted with the reconnection. Perfect support and absolutely can recommend this app! Amazing support and so appreciated!

Coti Italia srls
Italy
Almost 2 years using the app
June 12, 2024

I can't say enough about Paul and the whole customer service team. They solve my problems (which are very few) every time within minutes. So friendly, helpful and just 'get it'. I never hesitate in reaching out, even with the dumbest questions. Thanks team!

Town Hall Outdoor Co
United States
Almost 3 years using the app
June 25, 2024

NICK is super helpful, effective and even pop's up in the Chat before you know you will need his help. I love dealing with NICK, always very nice.

Guilde des Herboristes
Canada
Almost 3 years using the app
July 5, 2024

This program is essential for all small businesses. Their support is way above the competitions. Sherwin was extremely helpful in not only resolving my issues, but also explaining the process so that I understood what settings I needed to properly sync my data.

MTNPK Glassware
Canada
Over 1 year using the app
June 4, 2024

Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!

Music & Books Ayr
Canada
7 months using the app
August 20, 2024

I found this app very useful and sync all our online orders in no time. Most importantly the support staff especially NICK.. was patient in understanding our needs and did all that was much needed. Thank you so much :-)

Thebxus
United Arab Emirates
7 months using the app