Reviews (2,884)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient synchronization of sales transactions with Shopify, reducing manual data entry. It features detailed field mapping and reliable product and sales syncing, suitable for various accounting setups. Exceptional customer support is frequently highlighted, with responsive and effective issue resolution via live chat. The app is valued for streamlining business processes and aiding in migration from legacy systems.

January 30, 2025

The Chat feature is very nice. You can talk to a human (very nice BEN in my case) and they can help you fix your problems right away. No back and forth by email that takes forever. Thanks, BEN!

Facile à lire
Canada
4 months using the app
December 5, 2024

Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.

DOMAIN by Laura Hodges Studio
United States
About 3 years using the app
February 6, 2025

Sherwin was amazing! Resolved our issues very quickly and was very patient. He helped me from app installing process to making sure everything was running smoothly, definitely recommend :) App is working perfectly and just as intended

Xsi Wireless
United States
6 months using the app
January 17, 2025

Nick was excellent on the online chat and helped me get set up. We sync our orders to Quickbooks together.

Supercore AI
United Kingdom
Over 1 year using the app
January 14, 2025

This is a great integration between Q/B and shopify. NICK led me through the process and was hugely supportive and patient. Overall, I am looking forward to the smooth procressing.

Sole Heat
United Kingdom
11 months using the app
January 13, 2025

The QBO and Shopify connection is critical for keeping our business running but let me tell you the service side of this app is the best. I got stumped trying to figure something out and the support team here is great. BEN held my hand through some setup stuff I had messed up and we got a bunch of my sync cleaned up in no time!

Gravirax
United States
Almost 3 years using the app
December 5, 2024

We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.

Amaroo Hills Emu Farm
United States
About 2 years using the app
February 13, 2025

just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world.
Thanks Ben

Knitting Time
Canada
5 months using the app
January 8, 2025

Great experience with Nick! I needed some handholding during an issue with duplication and he really walked me through everything.
Thank you!

Savoir
United Kingdom
6 months using the app
February 25, 2025

Thank you Sherwin for all your support on this new adventure! You were amazing, super kind and patient.

ComfyOliva
Canada
5 months using the app