Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

February 16, 2024

I have to commend and compliment Dean and his impeccable customer service. He went above and beyond to help resolve my dual issues and was patient and kind the entire time. It was truly a pleasure working with him. Interestingly enough, I had been having a trying day and the quality of is care, concern and customer service, not only solved my problems but brightened my day to boot! Thank you Dean - you are my hero!

AC Parts Distributors
United States
About 2 years using the app
February 21, 2024

OMG, I just experienced the best, most professional, knowledgeable customer service from David! He was quick to understand my question and equally quick to respond with the information I needed. Couldn't ask for more!

Wool on the Exe
United Kingdom
Over 1 year using the app
February 28, 2024

David was really polite and managed to solve the connection issue straight away.

Thank you again David

Highland Soaps Co. B2B
United Kingdom
Over 3 years using the app
April 1, 2024

Nick has been really helpful in helping with the integration between shopify and quickbooks. It hasnt been an easy integration, and i have been through 2 other customer champions, but Nick was the most helpful of the lot! He took the initiative to reach out and rectify the problem. It could have taken weeks, but Nick did it in one sitting! I am truly appreciative, as a small business owner, accounting may not come naturally to us and Nick made the concepts easy through his explanation!

TOW TOW
Singapore
About 1 month using the app
January 30, 2024

Received excellent help today from SHERWIN. He was able to correct the issue I was having quickly and professionally. Went above and beyond to make sure all was synced properly. Excellent customer service !

Diamond Painting Shoppe
United States
Over 1 year using the app
March 7, 2024

Very pleased to be supported by Sherwin today. Now I understand how it works to correctly sync our Shopify with Quickbooks.
Sherwin is very profesisonnal and attentive ! Thank you

Nouveau Yoga
Canada
Over 1 year using the app
March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily.
I am very impressed with Shopify. GREAT WORK!

Accent & Co.
Canada
5 months using the app
April 2, 2024

David was very helpful and followed up even when our chat got disconnected. The app works great and easy to maintain and get help is you run in to issues.

Eddycrest Sewing Furniture
Canada
5 months using the app
March 14, 2024

i had long time trying to solve problems beatween shopyfi and qbo, today i chat with sherwin and she did it all for me.

great job.

thank you

Nevada Usa
United States
Over 2 years using the app
January 25, 2024

Ben, was an awesome help to me. He not only found the answer to my problem quickly, he offered to fix it for me! He saved me a great deal of time.

House Of Stereo
United States
Almost 2 years using the app