Reviews (2,884)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient synchronization of sales transactions with Shopify, reducing manual data entry. It features detailed field mapping and reliable product and sales syncing, suitable for various accounting setups. Exceptional customer support is frequently highlighted, with responsive and effective issue resolution via live chat. The app is valued for streamlining business processes and aiding in migration from legacy systems.
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The Chat feature is very nice. You can talk to a human (very nice BEN in my case) and they can help you fix your problems right away. No back and forth by email that takes forever. Thanks, BEN!
Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.
Sherwin was amazing! Resolved our issues very quickly and was very patient. He helped me from app installing process to making sure everything was running smoothly, definitely recommend :) App is working perfectly and just as intended
Nick was excellent on the online chat and helped me get set up. We sync our orders to Quickbooks together.
This is a great integration between Q/B and shopify. NICK led me through the process and was hugely supportive and patient. Overall, I am looking forward to the smooth procressing.
The QBO and Shopify connection is critical for keeping our business running but let me tell you the service side of this app is the best. I got stumped trying to figure something out and the support team here is great. BEN held my hand through some setup stuff I had messed up and we got a bunch of my sync cleaned up in no time!
We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.
just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world.
Thanks Ben
Great experience with Nick! I needed some handholding during an issue with duplication and he really walked me through everything.
Thank you!
Thank you Sherwin for all your support on this new adventure! You were amazing, super kind and patient.