Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

March 15, 2024

This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing.

Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!

Charleston Botanicals
Canada
Almost 3 years using the app
February 29, 2024

It is great to be able to transfer data seamlessly. Their customer support is always so good. Rom did a great job and explaining the issues I was having and helping me fix them and prevent them in the future.

Eddycrest Company
Canada
3 months using the app
April 19, 2024

I encountered issues with the sync between Shopify and Quickbooks. The online chat support proved to be incredibly helpful, and Ben efficiently resolved my problem by providing quick and effective solutions.

PlantChoir
Canada
7 months using the app
February 26, 2024

The app has been great so far. when I ran into trouble using the app, Ronnie went above and beyond, solved my problem, and explained where I got it wrong. She was incredibly patient with me. Awesome app. fantastic customer service

Moriels Oasis Foods
Canada
2 months using the app
February 29, 2024

Ben with customer service was great in getting this set up correctly.

CerMark Sales
United States
About 2 years using the app
March 22, 2024

Several times I have gone to the chat with help setting up and questions after setting up. Response time is great, and they have helped me figure out what I need to to, and answered my questions. Rafael was very timely and answered my questions.

Hello Norden
United States
About 1 month using the app
March 11, 2024

the App is super helpful to merge our two systems!! And the support team is awesome - they are great communicators and efficient! I worked with BEN on the support app and he was so great!!

Ellis Hill
United States
9 months using the app
Edited February 20, 2024

I have found the customer service to be amazing with this app. David helped me fix a few issues I was having with integration. Makes managing the business way easier when you don't have to sweat the small stuff. Today Rom helped me solve another issue with invoices between shopify and quickbooks he was great!

D3 Offroad
Canada
3 months using the app
April 8, 2024

Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!

Meco Reptiles and Enclosures
Canada
About 1 month using the app
January 9, 2024

They have helped me with the integration and actually walked me through it step by step. THE BEST Customer service ever. Many thank to ROM for being so amazing and patient. ROM waited for me to do the edits and then helped me to correctly sync the data.

Voltaat
Qatar
About 2 years using the app