BON Loyalty Program & Rewards
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Reviews (1,734)
Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.
Dear Kiesha,
BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.
From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.
Hope to hear from you soon.
Sincerely,
Cara
BON Team