BON: Loyalty Rewards Referral , 1,208 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly and customizable rewards program features. It's praised for smooth Shopify integration, enhancing customer loyalty and engagement. Many commend the responsive customer service, particularly team members Anna and Genie. Merchants report positive impacts on sales and customer retention, making it a good value for money. It's recommended for businesses of all sizes due to its scalability and flexibility.
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I was asked by my superior to install a loyalty app in our store. After trying out tons of apps on the market, I found that the BON Loyalty is the most functional and most affordable one.
Even when I was on trial, they were so kind to help me with all kinds of questions, which cleared out my concerns and made me towards a subscription.
And during the several months I used it, I encountered some questions, and their support team is always here to help with a super nice attitude. Even if they cannot give an exact answer to the question, I could just simply grant collaboration access to their dev team and they will help out with the issue. Hands down to their service!
Wow, we just noticed the fantastic 5-star review you left for us! 🌟 We wanted to take a moment to express our sincere gratitude for your support and positive feedback.
Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.
Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team
I ran into a little snag this morning SUNDAY. I contacted Bon Loyalty Rewards via online chat. I received a message saying all their techs were off on Sunday for a break. Which is totally understandable!
To my surprise Anna from Bon Loyalty responded on her day off. Fixed my problem in 5 minutes.
Great app and fantastic customer service! Thanks so much Anna!
Hi The Tea & Spice Shoppe,
Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!
Liam
BON team
Extremely fast response - very helpful! Was able to provide easy to follow assistance and fix the problem I was having! Thank you Genie!
Hi FurBabyBracelets,
Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Very good app to start a loyalty programme in your shop. The best thing about it is that you get support - whenever, with whatever problem. They help 24/7
Dear foodpipe,
Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team.
A remarkably swift and reliable support team, fully understanding the expectations for a loyalty program. It's an excellent choice for those using Shopify POS! Perhaps the sole drawback I could mention is that POS coupons cannot be individually configured to apply only to specific collections. I have already communicated this to them, and I have received assurance that they will address this issue. In summary, I recommend it to anyone considering the implementation of a loyalty program.
Good day NAIL SHOP,
Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that our team has assisted you promptly. They will be really happy when they see your feedback:)
If you need us, we are always waiting for you via live chat or email at help@bonloyalty.com.
Cheers,
Mia
BON Team.
Integrating this rewards app into our website has been a game-changer. The user-friendly interface guides customers seamlessly to enticing rewards. The standout, however, is Anna's exceptional customer service. Her prompt assistance elevates the overall experience. This app has not only enhanced loyalty but also our brand's reputation. Highly recommended!
Hello Mila & Co.,
We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Anna and the BON team!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team
Great app, customer service very helpful. They will help you with all kinds of customization to make sure all features works for your store. Highly recommended!
Hi AVT - Ovsonet Ltd,
Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Kind of new with the app, but got quick and service minded help of Daisy when I asked for help
Dear Hustopia,
We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.
Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team
The app is fantastic, it's the best one I've tried so far. However, what truly sets it apart is the outstanding customer support. I encountered an issue, but Anna resolved it quickly, and now everything works perfectly. The team is also exceptionally pleasant to interact with. I highly recommend it.
Dear Be Like Venus team,
Your detailed 5-star review is invaluable! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
With appreciation,
Liam
BON team
I highly recommend BON ! Chelsea were wonderful with me, helped me quickly with a good avdices. Congratulations for this amazing customer service !!!
Dear Maison najen nature,
We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team.