Reviews (1,679)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through its loyalty, referral, and rewards programs. They appreciate its customization options, which effectively increase customer loyalty and repeat purchases. The app is praised for its user-friendly interface, allowing easy management of customer rewards and seamless integration with platforms like Judge.me. Exceptional customer support is also a standout feature, with the team noted for their responsiveness and expertise. Additionally, its affordability and the substantial value of its free plans make it a favored choice for enhancing e-commerce operations.

October 2, 2024

I couldn't be happier with the results! This app has revolutionized the way I engage with my customers through its comprehensive loyalty, referral, and rewards program. The setup was surprisingly straightforward, allowing me to customize the program to perfectly fit my brand.

One of the standout features of Bon Loyalty is its user-friendly interface, which makes it easy to manage and track customer rewards, boosting engagement and repeat purchases. The app offers a variety of customizable options, which has helped me tailor the loyalty program to my specific needs and goals.

A special shoutout to Jean from the support team, who has been absolutely amazing throughout the process. Jean was not only knowledgeable but also incredibly responsive and helpful, ensuring I got the most out of the app. Whether it was a technical query or a customization request, Jean provided outstanding support, making the entire experience seamless and rewarding.

Overall, Bon Loyalty is a must-have for any Shopify store owner looking to enhance customer loyalty and drive more sales. Highly recommended!

Roona Beauty | رونا بيوتي
Saudi Arabia
About 2 years using the app
BON Loyalty replied October 5, 2024

Hello Roona Beauty | رونا بيوتي,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 20, 2024

I have been using the BON: Loyalty Rewards Referrals app for a while now, and I am beyond impressed! The app is incredibly user-friendly and offers a seamless experience for both setting up and managing loyalty programs. The customization options are fantastic, allowing us to tailor the rewards system perfectly to our brand's needs.

What truly sets this app apart is the customer service. The support team is exceptionally helpful, responsive, and always ready to go the extra mile to assist with any queries or issues. They’ve made the whole process smooth and hassle-free, which is invaluable when running an e-commerce business.

Highly recommend this app to anyone looking to enhance their customer engagement and loyalty. It’s a game-changer for our Shopify store!

Cizaro
Egypt
Almost 2 years using the app
BON Loyalty replied August 21, 2024

Hello Cizaro,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 23, 2024

This app has a great interface and features that are perfect for what I'm looking for. Customer service is excellent. I had some questions and Hazel responded quickly and was very kind.

Night Apple Kpop
United States
Over 1 year using the app
BON Loyalty replied September 24, 2024

Hello Night Apple Kpop,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 12, 2024

In my opinion, the best loyalty app for Shopify is one where the customer service is highly responsive and the app can be tailored by them to meet your specific needs.

OMOYÉ
France
Over 1 year using the app
BON Loyalty replied September 13, 2024

Hello OMOYÉ,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 6, 2024

I've been with Bon Loyalty since the beginning and it is a wonderfully versatile app. I think they have outstanding customer service and are always quick to reply and friendly with it. I had a massive request today and Hazel was great with her help.

I highly recommend Bon Loyalty

dreamersandplanners
United Kingdom
Over 2 years using the app
BON Loyalty replied September 8, 2024

Hello dreamersandplanners,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 21, 2024

Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel.

Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.

HERBAN BODY CARE
United States
7 months using the app
BON Loyalty replied August 22, 2024

Hello HERBAN BODY CARE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 1, 2024

Just perfect, the team works so fast to resolve the only 2 issues I had in a year using this app.
Would recommend 100% !

Thank you very much.

La Famille Ku
France
Almost 2 years using the app
BON Loyalty replied October 2, 2024

Hello La Famille Ku,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 2, 2024

Fantastic App and Excellent Service!

I’ve been using the BON Loyalty app, and I’m thoroughly impressed with the service I’ve received. Cara has been especially kind and helpful, going above and beyond to ensure everything runs smoothly. The app itself is packed with features, and it feels solid and professional.

Whenever I’ve had questions, I’ve received quick and efficient responses, which has been really reassuring. The app is also very user-friendly, making it easy to navigate and manage. The integration with Judge.me worked seamlessly as well, which was a huge plus!

Overall, I highly recommend the BON Loyalty app!
Best regards,
Ina

COLORPOP
Norway
About 1 month using the app
BON Loyalty replied October 5, 2024

Hello COLORPOP,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 3, 2024

We now work with BON on two of our storefronts. Their customer service is BEYOND. They are prompt to answer anytime of the day and if you request an adjustment to your storefront that their team can accomplish they will happily do it for you.

We are new to their loyalty program and look forward to seeing how it helps bring customers back to our site!

Starfish Project
United States
About 2 months using the app
September 30, 2024

I am new to Bon Loyalty, using the free plan for now because my website is still under development. The live chat help is awesome, speaking to a real person. My helper Cara has been amazing to work with and helped me setup the free plan. I am excited for my clients to use this program and hopefully it'll help my business grow.

Scarlet Elizabeth Designs
United States
About 1 month using the app
BON Loyalty replied October 1, 2024

Hello Scarlet Elizabeth Designs,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!