Reviews (1,864)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement through loyalty, referral, and rewards programs. It's noted for increasing customer loyalty and sales, with a user-friendly interface and customizable features. The ability to exclude collections from earning points and integration with platforms like Judge.me are standout features. Exceptional customer support is also frequently praised, aiding in smooth setup and quick issue resolution.
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Cara was so helpful in helping me update my settings. They have simple instructions and prewritten questions to make setting up things so fast, I really appreciate it!
I also like that you can customize the emails customers get when they earn rewards, so it fits with your brand's style and voice. The interface is easy to use and I would recommend it to anyone getting their loyalty rewards set up.
Hello Nila Skies Stationery,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
１年ほど使っています。導入当時からバグや不具合でトラブルが多かったのですが、他に似たようなアプリがないため導入しました。
1年経っても運営に致命的な不具合などが続いています。
一度導入すると移行なども容易ではないので、おすすめしません。
・ランク別の顧客セグメントはshopify側に反映されないため、その内容を毎月レポートで送ってくれるというが、リマインドしなければ送ってこない
・送ってくるデータの形式も違うことがあるし、ランクが間違っていることもあり、毎回手動で確認している
・shopify退会済みで個人情報を削除した顧客(ダミーアドレスになっている)がデータが紛れている
・shopifyで個人データ削除ずみのはずなのにポイントメールを送ってる
I am very happy with the Bon Loyalty program! The system is not only user-friendly and efficient, but the customer support is also outstanding. A special thanks to Hazel, who quickly responded to my issues and provided professional assistance. The fast and friendly communication made me trust this program even more.
I highly recommend it to anyone looking for a high-quality loyalty program with exceptional customer service! ✨
I can't say a lot for the program as yet but the support team are fantastic
Hello Will and Wind,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Have been using this app for a year now and it’s great! Customer service is very efficient and helpful especially Maxxie! An absolute pleasure to deal with :)
Hello Joshua Thomas Fashion,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Mia from BON: Loyalty Rewards helped me so much when I was setting up my account. She was very informative and gave me tips along the way. She responded fast and had the best customer service! Great company!
Hello EMIACTIVE,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Bon Loyalty has been the exact type of program we wanted. The support team is excellent and we have been able to customise it to fit our brand.
Hello Choice Boutique,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Stellar functionality and fantastic customer support. Super responsive and able to help solve problems and provide a nice human touch point. We are so happy with Bon Loyalty and look forward to working with them. Their team went above and beyond to help us get up and running.
Hello Slow Yourself Down,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great assistance from Sophie. She answered my question quickly and she was really positive and reassuring. Thank you Sophie!
Hello Stomo Médical,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The app works excellently, but Maxxie from support deserves special recognition. I was a bit confused about some settings, and they helped me understand and configure everything quickly and effectively. Their assistance was prompt and thorough. Thanks to their outstanding support, I got everything set up perfectly. Thank you!
Hello Cannibisters - The Herbal Apothecary,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!