Reviews (1,894)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through its customizable loyalty, referral, and rewards programs. Features include exclusion options for specific collections, multi-language support, and smooth integration with other platforms. The user interface is intuitive, making program management straightforward, and the setup process is simple. Customer support is responsive and adept at making necessary custom adjustments.
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Cara was so helpful in helping me update my settings. They have simple instructions and prewritten questions to make setting up things so fast, I really appreciate it!
I also like that you can customize the emails customers get when they earn rewards, so it fits with your brand's style and voice. The interface is easy to use and I would recommend it to anyone getting their loyalty rewards set up.
Hello Nila Skies Stationery,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I am very happy with the Bon Loyalty program! The system is not only user-friendly and efficient, but the customer support is also outstanding. A special thanks to Hazel, who quickly responded to my issues and provided professional assistance. The fast and friendly communication made me trust this program even more.
I highly recommend it to anyone looking for a high-quality loyalty program with exceptional customer service! ✨
Hello amby.lt,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Highly recommend!
Since we started using this app, the CS team (Hazel, Sophie, Cara, Tracy, Maxxie, Elliot, Anna, Chelsea, etc.) and the Development team have provided timely support whenever needed. They consistently update the app with new features, which greatly assists merchants in managing their businesses and customer relationships more effectively.
The user interface is clear and easy to navigate, making it user-friendly. The pricing is reasonable, and the overall service is excellent!
Hello METZ Luxury Tea Hong Kong,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We have been using the BON Loyalty rewards app for some time now and are absolutely delighted! Setting up the app was child's play and the dashboard is very clearly laid out. We particularly like the fact that the layout can be customised, which allows us to adapt the app perfectly to our needs.
One outstanding feature is the support for multiple languages. As we have an international target group, this was a crucial point for us. All texts can be easily translated, which makes it extremely easy to use for our customers worldwide.
The integrations are also worth mentioning. The integration of our customer review app was easy to install and works perfectly. We were always able to rely on the quick and helpful support of the support and development team for various adjustments and clarifications, especially from Hazel, who gave us great support with a lot of patience and commitment. Many thanks at this point for the great service!
All in all, we can highly recommend BON Loyalty. A top app with outstanding support and great features for internationally active companies.
Hello Jollyknits,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
we (small shop in Germany) are using BON Loyalty for some years now and are really happy with design as well as functionality.
Great support with very fast reaction time. Thanks Courtney for your help today!
Hello be green - be better,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I found this app but it needed a few tweaks for my use - the team were very quick to respond, they were able to help and were very good at following up with me as well. It looks good - now to see how my customers like it! Thank you. So far I would recommend!
Hello Merry Go Round,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Took a day for me to set it up, whilst it's missing some features that would have been good to have, it's been quite simple to use so far.
Hazel has been assisting me with the setup and was able to help get the kinks out from all the issues with the POS and loyalty page setup.
Thanks a bunch and looking forward to seeing how this plugin will perform.
Hello ModernHome SG,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I am new to using Shopify. Mia was extremely kind, patient and helpful as I explained my needs in layman's terms. She repeated back to clarify her understanding and was right on top of getting me the solution I needed. I really appreciate companies that have outstanding user support. Thanks again Mia!
Hello Calistea,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The app works excellently, but Maxxie from support deserves special recognition. I was a bit confused about some settings, and they helped me understand and configure everything quickly and effectively. Their assistance was prompt and thorough. Thanks to their outstanding support, I got everything set up perfectly. Thank you!
Hello Cannibisters - The Herbal Apothecary,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Stellar functionality and fantastic customer support. Super responsive and able to help solve problems and provide a nice human touch point. We are so happy with Bon Loyalty and look forward to working with them. Their team went above and beyond to help us get up and running.
Hello Slow Yourself Down,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!