Reviews (1,750)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

September 10, 2024

Sophie was helpful, quick to respond and answers my question the first time around. I love having this app for my customers to earn and redeem points.

Dahlia Boutique
United States
About 1 year using the app
BON Loyalty replied September 12, 2024

Hello Dahlia Boutique,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 16, 2024

A very pleasant experiment, the application interface is very easy to understand and can be quickly set up and personalized according to your needs. When I wanted to remove the app logo, Jean responded very quickly and completed my request in less than a minute. Highly recommended!

Soul Lotus
United States
About 2 months using the app
BON Loyalty replied September 17, 2024

Hello Soul Lotus,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 17, 2024

I found this app absolutely stunning! Not only does the app do exactly what I was looking for, but their customer support is also exceptional and always ready to help solve any challenge. A big shoutout to Hazel, who helped us out big time!

Timperio
Singapore
9 days using the app
BON Loyalty replied October 18, 2024

Hello Timperio,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 30, 2024

Nice app, a lot of customization, some with paid plan but even the free plan let you do a ton of things.
Jean from BON contact me to customize the background color to set with my site branding, and it is awesome now.
Thank you to him!

1st Print Book Online Store - Buy | Sell - Mangas & Comics
Japan
About 1 month using the app
BON Loyalty replied August 31, 2024

Hello 1st Print Book Online Store - Buy | Sell - Mangas & Comics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 2, 2024

We chose BON due to its multilingual support, which put it above and beyond other more established apps, and I have to say that it has met the vast majority of our expectations so far.
For all the places we had difficulty, or where the app didn't quite match up to our expectations, we have relied on the fantastic support of the whole support team. They have reacted to all of our issues politely, quickly and efficiently, and even committed to adding new functionality from one of our suggestions. I can't think of another app I've used on this store that has even come close to this level of support.

TENGA STORE EUROPE
Germany
About 1 month using the app
BON Loyalty replied September 4, 2024

Hello TENGA STORE EUROPE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 6, 2024

We’ve started using this application in our online store, and its functionality is ideal, even on the most basic plan. Additionally, we needed help from their customer support team to resolve a couple of complex issues, and the service was outstanding. We 100% recommend it!

Cuarto de Juegos
Spain
13 days using the app
BON Loyalty replied November 7, 2024

Hello Cuarto de Juegos,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 16, 2024

Very happy with onboarding - nothing is too much trouble for the team and everything we asked about was responded to quickly and actioned right away.

As newbies to this platform, this level of help and support has been invaluable.

Thank you!

The Hay Experts
United Kingdom
About 1 month using the app
BON Loyalty replied September 17, 2024

Hello The Hay Experts,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 3, 2024

I needed some assistance setting up the app in my store. Mia was super quick to respond to my request and went over and beyond to provide assistance! 5 stars across the board!

Coco Chiloso
United States
5 months using the app
BON Loyalty replied October 5, 2024

Hello Coco Chiloso,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 6, 2024

I had some questions and was helped very well by Maxxie, she gets 5 stars from me! top service...

Tuttebelle Rotterdam
Netherlands
About 1 month using the app
BON Loyalty replied November 7, 2024

Hello Tuttebelle Rotterdam,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 23, 2024

It's very well made Shopify app with combination of multiple functions - loyalty and referral.
Customizable rewards name, color & theme of the widget, and the points to rewards and redeem.
Even the service is amazing with crazy almost always-on chat availability of intelligent human agent.
Can't ask for more and wish other apps are like BON.
Thank you!!!

Kpretty.com
United States
About 1 month using the app
BON Loyalty replied September 24, 2024

Hello Kpretty.com,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!