Reviews (1,874)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer ...

December 17, 2024

This is the cherry on top for my customers, and community. Works like a dream, and team are very responsive and helpful.

FCKcreative
Australia
11 months using the app
BON Loyalty replied December 19, 2024

Hello FCKcreative,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

December 17, 2024

Nothing but great things to say about BON and their customer service. Cara has been extremely helpful during the holiday season, and anyone who understands retail knows just how important that is to a company.

Fustini's Oils & Vinegars
United States
10 months using the app
BON Loyalty replied December 19, 2024

Hello Fustini's Oils & Vinegars,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, ...

January 16, 2025

I had an amazing experience with Maxxie from Bon Loyalty App. She was incredibly helpful, patient, and efficient in addressing my concerns. Her professionalism and friendly approach made the process smooth and enjoyable. Thank you, Maxxie, for your outstanding support!

Al Bayader International
United Arab Emirates
3 months using the app
BON Loyalty replied January 18, 2025

Hello Al Bayader International,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, ...

November 26, 2024

I was Very satisfied with the Customer Service Specially Hazel , She was So Helpful

Vamer Pharma
Egypt
Over 2 years using the app
BON Loyalty replied November 30, 2024

Hello Vamer Pharma,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 20, 2025

Brilliant help desk! second to none!

Lisa Horton Crafts
United Kingdom
2 months using the app
BON Loyalty replied January 23, 2025

Hello Lisa Horton Crafts,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don ...

December 20, 2024

The best support service I have experienced!
The loyalty program is awesome.

ALL ECO
Canada
6 months using the app
BON Loyalty replied December 22, 2024

Hello ALL ECO,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate ...

February 18, 2025

The setup so far is very simple and intuitive, I would have liked some additional features that I requested (for example the ability to get different points depending on the review with photos/videos, or a more complete analytics tab). Kudos to Hazel and the rest of the team for the punctuality in the responses!

Greek Flavours
Greece
About 1 month using the app
BON Loyalty replied February 20, 2025

Hello Greek Flavours,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

February 4, 2025

Toller und schneller Kundensupport, Mia and Maxxie sind eine tolle Hilfe gewesen. Gute features, VIP Stufen eignen sich super für uns.

YLUMI
Germany
About 2 months using the app
BON Loyalty replied February 5, 2025

Hallo YLUMI,

vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen!

Falls Sie jemals Unterstützung benötigen oder ...

February 4, 2025

Jean in support is awesome! Answered some questions we had before launch right away and they helped with a customization that was perfect for our promotion sales goals.

Iron Joc Apparel
United States
About 1 month using the app
BON Loyalty replied February 5, 2025

Hello Iron Joc Apparel,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

December 24, 2024

I have never had a negative experience with BON. Their customer service is exceptionally helpful and prompt in responding to inquiries. While their responses may not always perfectly align with my expectations, their overall demeanor and kindness are truly commendable.

Purcell's Clothing Company
United States
4 months using the app
BON Loyalty replied December 30, 2024

Hello Purcell's Clothing Company,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, ...