BON Loyalty Program & Rewards

The app itself, is very comprehensive and the process to customize it is well organized. I did it in one evening.

For me, I want to prioritize the referral program and asked a customer service rep, Mia, if there was a way to move the referral section to a more prominent spot on the page.

Mia informed me, I could build the page with blocks, just like any other Shopify page! I was blown away at how easy it was, and there were screen shots I could use to follow along.

Amazing!

Changing my review, I think the app is ok and customer service is good. However, there are little things that the apps lack and it has the wrong format, instead of trying to improve it, they want to charge it.
I already paid one thing for a change that was obvious they should have, when i asked to give the option to send emails to the clients on certain points earnings instead of sending an email for everything (this is so spammy), they wanted to charge me again

Probably will look for a better app in the future.

I can't say a lot for the program as yet but the support team are fantastic

Their support team is amazing. I found this app because it has most of our needs for our next loyalty program but what made me amazed by was they're very open minded team. I asked a bunch of questions if they can customize some UIs for our website and they tried the best to achieve what I asked for. This app features + support team efforts makes this app 10/10!!

This app is easy to use and the customer service is fantastic! Mia was extremely helpful and responded very quickly.

This app has been an absolute game-changer for our business! From the moment we integrated it, everything just worked seamlessly. Transitioning from our previous loyalty program was smooth, and we’ve already seen double the number of customers signing up and actively using it—impressive results in no time at all.

The team behind the app has been a dream to work with. We requested a few customisations, like hiding the default icon and adding one to our header, as well as incorporating our own brand font, and they executed it all flawlessly. Their flexibility and attention to detail really stood out.

Not only is the app feature-rich and user-friendly, but the level of support we’ve received has been exceptional. It’s rare to find a team so responsive and willing to go the extra mile.

If you’re considering a loyalty program for your business, I couldn’t recommend this app more. It’s efficient, beautifully designed, and supported by an outstanding team. Honestly, there’s nothing to dislike—it's been a win all around!

I have never had a negative experience with BON. Their customer service is exceptionally helpful and prompt in responding to inquiries. While their responses may not always perfectly align with my expectations, their overall demeanor and kindness are truly commendable.

Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!

So far, excellent service. Very quick to respond and find solutions.

Great assistance from Sophie. She answered my question quickly and she was really positive and reassuring. Thank you Sophie!