Reviews (1,729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.
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So far the customer service has been incredible! Quick to respond, detailed in understanding our needs, and really kind!
I only gave a 4 because we haven't had a chance to really use the app and get feedback from our customers yet, so I'm not sure how it works in real time. But we love the branding options it provides and the setup process, we are feeling hopeful!
Dear Starfish Project UK,
Thank you for leaving such a thoughtful review. We truly appreciate your feedback and understand that you may need more time to explore all that BON has to offer. Rest assured, our team is always here and ready to support you whenever you need assistance.
We're committed to ensuring that your experience with BON is seamless and successful, and we hope to exceed your expectations as you continue to use our platform.
Please don’t hesitate to reach out if you have any questions or need any help along the way. You can contact us directly through our website or email us at help@bonloyalty.com—we're always happy to assist!
Very limited App. Also it requires access to data that it does not need to create or fulfill it's purposes. It should not be allowed access to our Theme or Order details and fulfillment details of our customers. It ONLY needs the data of the customers who sign up for the loyalty program! Nor should it be able to identify our IP address and device.. Delete this App!
Hi Tech Wellness,
We sincerely apologize for any unease about data access and want to assure you that we only requested access to specific sections necessary for properly integrating our loyalty program with your theme and order data.
1. Your request to add loyalty sections to the customer account page required us to evaluate its feasibility in your theme.
2. We requested access to your Shopify orders to ensure we can support you in cases where there may be concerns with order point rewards. You also asked us to optimize the refund point calculation for your store, which is directly linked to your orders, and that’s why we needed access to carry out this task thoroughly.
3. Regarding your concern about access to your IP address and device information, please know that we strictly follow Shopify’s privacy guidelines and do not know such details unless you provide them.
4. You mentioned some limitations in our app; however, we're committed to expanding its features and offering customization options for greater flexibility. This includes the ability to create new features if they align with our development and are feasible within Shopify. We had discussed customizing your email settings but haven’t heard back.
We genuinely hope to hear any further feedback you’d like to share because your experience is our top priority.
Recommended it to everyone need it.Process easy to operate. Customer service is great and response quickly, especially Hazel，She is great and professional. My problem is solved immediatedly. Thanks Hazel!!!
Hello CAHIBOY,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Our clients turned out to be really excited about the program. We increased customer loyalty and the engagement has improved as well
Hello Westinghouse,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great customer service! Really friendly when in need of assistance! :)
Hello Libra Wellness,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Their support chat is great! They are very informative and get back to you very quickly. I had an amazing experience with Hazel, super friendly and supportive.
Hello Negash Coffee,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Hazel was incredibly helpful in resolving my position icon issue. She quickly diagnosed the problem as a Safari-specific glitch and guided me through clearing the cache. Thanks to her expertise, I was able to resolve the issue promptly and confirm that my website settings were correct. Her assistance was fast, efficient, and professional
Hello MillionParcel,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Love it, i think that Hazel has helped to make the experience of installing this app a breeze and i would recommend it to anyone.
Hello Main store,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I had been using and testing out this app for a few months now and so far, I really like that it is easy to implement and use. The service is excellent! The team is always so quick to repsond and always so helpful. And when they say they will get back to you on something, they always do so and at the fastest possible time. Maxxie and Cara assisted me today and my problem was resolved extremely quickly. Thank you so much! I'd highly recommend this app :)
Hello Piperluna,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I highly recommend this loyalty program to everyone. It's easy to customize, very clear, and user-friendly. Plus, they have an incredibly kind and helpful support team. Cara, in particular, was amazing—thank you so much!
Hello ETERIA,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!