Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 6, 2024

Hazel was incredibly helpful in resolving my position icon issue. She quickly diagnosed the problem as a Safari-specific glitch and guided me through clearing the cache. Thanks to her expertise, I was able to resolve the issue promptly and confirm that my website settings were correct. Her assistance was fast, efficient, and professional

MillionParcel
Singapore
7 months using the app
BON Loyalty replied August 7, 2024

Hello MillionParcel,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 23, 2024

Love it! Great customer service!

CIHUAH
Mexico
About 1 year using the app
BON Loyalty replied October 24, 2024

Hello CIHUAH,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 21, 2024

You need to pay 99$ per month to be able to show loyalty points on product page !

Beisat
Oman
18 days using the app
BON Loyalty replied September 22, 2024

Hi Beisat,

We’re sorry to hear that the Growth plan’s pricing didn’t seem right for you, especially with the 'Points on the Product Page" feature being of interest. Our pricing plans and features are thoughtfully designed to cater to the diverse needs of merchants based on their growth stage and requirements, ensuring merchants can access features aligning with their business objectives.

That said, we understand that each merchant’s circumstances are unique, and we are committed to providing you with the best possible experience. We’ve reached out to you via email with a personalized solution tailored specifically for your store. We hope you’ll take a moment to review it and share your thoughts on it – your feedback is important to us, and we’d love to hear from you.

September 26, 2024

BON loyalty is sooo great!!! Easy to set up all the things you need! And the service is super great, especially Hazel, a nice girl who always quick reply me when I have any question and need any help!! I recommand this app!!!

Matein
United States
2 days using the app
BON Loyalty replied September 30, 2024

Hello Matein,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 3, 2024

Great customer service. Fast and efficient.
App does what is supposed to do. Has everything you need from a Loyalty app.

Carolina’s Brownies
Canada
10 months using the app
BON Loyalty replied August 5, 2024

Hello Carolina’s Brownies,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 11, 2024

A huge shoutout to Sophie and Hazel from the support team! They went above and beyond to help me get everything running smoothly and answered all my questions with such patience and kindness. It’s clear they genuinely care about their customers and want us to succeed.

Dasbi
Spain
3 days using the app
BON Loyalty replied November 13, 2024

Hello Dasbi,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 12, 2024

Excellent costumer service.
It is a great app for costumer rewards!!

Frames of Butter
Taiwan
About 1 year using the app
BON Loyalty replied November 14, 2024

Hello Frames of Butter,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 26, 2024

We love our Bon Loyalty Rewards app! They also have great customer service- everyone is wonderful, and Anna is super helpful. :)

Relevé Aesthetics
United States
3 months using the app
BON Loyalty replied August 29, 2024

Hello Relevé Aesthetics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 9, 2024

I had been using and testing out this app for a few months now and so far, I really like that it is easy to implement and use. The service is excellent! The team is always so quick to repsond and always so helpful. And when they say they will get back to you on something, they always do so and at the fastest possible time. Maxxie and Cara assisted me today and my problem was resolved extremely quickly. Thank you so much! I'd highly recommend this app :)

Piperluna
Singapore
Over 1 year using the app
BON Loyalty replied July 10, 2024

Hello Piperluna,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 3, 2024

I love the app! It is so easy to use and set up with your branding. The best part about it all is the level of customer service. Cara and her team are incredible and I am so grateful to them for everything they have done thus far!

Herbal Wave
United States
9 days using the app
BON Loyalty replied September 4, 2024

Hello Herbal Wave,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!