Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

September 9, 2024

Great customer service! Really friendly when in need of assistance! :)

Libra Wellness
Malaysia
8 months using the app
BON Loyalty replied September 11, 2024

Hello Libra Wellness,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 3, 2024

Their support chat is great! They are very informative and get back to you very quickly. I had an amazing experience with Hazel, super friendly and supportive.

Negash Coffee
Canada
10 days using the app
BON Loyalty replied November 7, 2024

Hello Negash Coffee,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 14, 2024

Jean was of great help to an issue we experienced.

XXLnutrition
Belgium
Over 1 year using the app
BON Loyalty replied November 19, 2024

Hello XXLnutrition,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 16, 2024

Best of the best customer service !! Fast and efficient. Max from Baron Max Wines

Baron Max Wines
Malta
5 months using the app
BON Loyalty replied November 19, 2024

Hello Baron Max Wines,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 23, 2024

Love it, i think that Hazel has helped to make the experience of installing this app a breeze and i would recommend it to anyone.

Main store
Singapore
18 days using the app
BON Loyalty replied September 24, 2024

Hello Main store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 3, 2024

I highly recommend this loyalty program to everyone. It's easy to customize, very clear, and user-friendly. Plus, they have an incredibly kind and helpful support team. Cara, in particular, was amazing—thank you so much!

ETERIA
Italy
6 days using the app
BON Loyalty replied October 5, 2024

Hello ETERIA,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 20, 2024

Great app, works very well and customers really like it.

Earthrise
Australia
3 months using the app
BON Loyalty replied October 22, 2024

Hello Earthrise,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 14, 2024

Very nice and fast customer support so thank you very much. Especially Jean you are wonderful, thanks for your fast and practical solutions :)

Greenmall
Türkiye
24 days using the app
BON Loyalty replied October 16, 2024

Hello Greenmall,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 24, 2024

Sophie was extremely helpful, answered quickly and ensured my questions were addressed and problems resolved! Awesome service.

Maille ô Maille
Canada
2 months using the app
BON Loyalty replied September 26, 2024

Hello Maille ô Maille,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 25, 2024

Mia was fantastic to work with. Answered all my questions and was very patient. I would highly recommend the Bon Loyalty App as their customer service is excellent.

Golden Lychee
United States
15 days using the app
BON Loyalty replied October 28, 2024

Hello Golden Lychee,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!