Reviews (1,885)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer ...

February 12, 2025

excelente servicio al cliente, perfecto para crecer tu negocio

Irene Buffa
Mexico
15 days using the app
BON Loyalty replied February 13, 2025

Hola rene Buffa,

¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas!

Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ...

November 23, 2024

Excellent App and Dedicated support team.

Waangoo
Singapore
Over 1 year using the app
BON Loyalty replied November 25, 2024

Hello Waangoo,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate ...

March 2, 2025

The minimum stars I give is 3. We tried this for a month. Customers earned 2700 points which could be a lot or a little. Its $2700 worth of points that could have been redeemed and nobody did it. $2700 worth of free stuff that we tried to give away and nobody did it. Besides the points that I redeemed in testing we had 1 customer that seemed to understand the app. Just 1. I see that there are ...

QDD
United States
10 days using the app
February 25, 2025

L'application fait exactement ce qu'elle promet, à un prix très abordable.

Mention spéciale au service client très facilitant, notamment Hazel, Courtney et Mia !

SteamOne
France
10 days using the app
BON Loyalty replied February 27, 2025

Bonjour SteamOne,

Un immense merci d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !

Si vous avez besoin d'aide ou si vous avez des questions, n'hé ...

December 11, 2024

I cannot recommend this app enough! The app itself is incredibly user-friendly, packed with great features, and perfectly meets our needs for creating a loyalty program. What makes it even better is the amazing support team behind it.

Hazel, Jean, Maxxie was absolutely fantastic—so patient, responsive, and thorough in addressing all of my questions and concerns. Their guidance made the setup ...

threetimes
South Korea
3 months using the app
BON Loyalty replied December 12, 2024

Hello threetimes,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

November 25, 2024

Service rapide et impeccable. Il s'adapte rapidement et tente de trouver une solution à tous les problèmes auxquels j'ai pu faire face. Ils ont très bien compris mes attentes et ont rapidement répondu à mes besoins. Étant une boutique avec plusieurs années de services sans cette application, nous avions beaucoup d'enjeux. Aucun problème le tout a été résolu et amélioré. Nous sommes bien heureux ...

Dracolite
Canada
10 months using the app
BON Loyalty replied November 30, 2024

Bonjour Dracolite,

Un grand merci d'avoir pris le temps de nous laisser une merveilleuse évaluation de 5 étoiles !

Si vous avez besoin d'aide ou si vous avez des questions, n ...

January 8, 2025

Great customer service.

Moonspun Wool
United States
20 days using the app
BON Loyalty replied January 13, 2025

Hello Moonspun Wool,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 17, 2025

A very powerful plugin that is particularly useful for businesses looking to establish customer loyalty. In addition, customer service representative Hazel has also helped me a lot!

New Trip
Japan
15 days using the app
BON Loyalty replied January 19, 2025

Hello New Trip,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 7, 2025

The team has been incredibly helpful throughout the process of setting up the loyalty program. They’re professional, polite, and thoughtful, and I’m hopeful this level of service continues in the future. A special thank you to Hazel for her outstanding support! :)

Lansei China
Estonia
18 days using the app
BON Loyalty replied January 13, 2025

Hello Lansei China,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

November 18, 2024

Hezel solved my problem and she is very helpful

Vow Studio
Australia
Over 1 year using the app
BON Loyalty replied November 19, 2024

Hello Vow Studio,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...