Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization, and effective referral program. It's praised for enhancing customer engagement and loyalty, and integrating well with Shopify and POS systems. Many have seen positive impacts on their operations and customer retention. The customer service, particularly representatives like Anna, Cara, Maxxie, Chelsea, and Genie, is frequently commended for prompt and helpful responses. It's recommended for businesses seeking a reliable loyalty program.

March 21, 2024

This app is very easy to set-up and amazing customer support service. Maxxie responded to my queries quickly. I am yet to launch the BON app and see the results as I'm still setting up my Shopify store.

Kkul Skin
India
1 day using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 29, 2024

Thank you Cara for her support ... App looks very user friendly - with all related settings ... you can do customization as you wish and if you stuck then development team supports so well ...

Erenor Cosmetics
Hungary
2 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 6, 2023

My customers love the ability to earn rewards for their purchases. I recently ran into the first issue I've had with the app after a year when I integrated my shopify store with my tiktok shop. I contacted customer support and while unable to immediately resolve the issue, Anna's attention to detail and desire to understand what was going on, left me feeling like there would be a resolution to the problem soon. I recommend this app.

Old Cumberland Co.
United States
About 1 year using the app
BON Loyalty replied December 12, 2023

Hello Old Cumberland Co.

We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

January 9, 2024

great customer service by Anna,
Just started to use this app, hope its what its good :)

Little Flower Company Cake Design
Canada
3 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

January 10, 2024

The app's user-friendly design makes navigating through various features a breeze, making it incredibly easy to engage with the loyalty program.

Moreover, I had the pleasure of receiving exceptional assistance from Maxxie- not only addressed my queries promptly but went above and beyond to ensure I fully understood the app's features and benefits.

RZME
United States
About 2 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

April 15, 2024

Super fast, great and professional support service. In this case Maxxie was super fast and nice with me. Super support serivce!

A Todo Motor
Spain
3 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 18, 2024

Very good customer service. Maxxie dealt with and resolved my issue speedily. Very happy! Thank you

Flexify Fashion
United Kingdom
3 months using the app
BON Loyalty replied January 29, 2024

Hello Flexify Fashion! We're overjoyed to have played a part in making your experience memorable. Your support means everything to us, and we can't wait to have the pleasure of serving you again.

February 25, 2024

These guys are great! The support is just amazing. Thanks to Anna by the way. My platform is now running as it should

DMNInvestingClub
Portugal
1 day using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 29, 2024

Emile was very prompt with assistance. And the app is very quick and easy to use! I love the customization it offers.

Amusement Barn
India
25 days using the app
BON Loyalty replied February 20, 2024

Hello,

Thanks for your kind words about Emile. Your review means a lot to us and lets us know we’re on the right track!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

March 27, 2024

Amazing features and great customer service, thank you Cara for all your help!

GYPSY
Australia
3 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!