Reviews (1,880)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer loyalty and engagement.

January 2, 2025

We’ve been using BON-Loyalty, and it has been an excellent addition to our business. This app is incredibly user-friendly for both our team and our customers. Setting up a loyalty rewards system was a breeze, thanks to its intuitive interface and a wealth of customization options to perfectly match our brand aesthetic. Not to mention, the app includes an API, allowing seamless integration with our own systems.

Succubus
Netherlands
2 days using the app
BON Loyalty replied January 13, 2025

Hello Succubus,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 20, 2025

Awesome app and great support from Hazel. Fully recommended!

Behemoth Webstore Worldwide
Poland
5 months using the app
BON Loyalty replied February 27, 2025

Hello Behemoth Webstore Worldwide,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 14, 2025

Haven't used the product yet but customer support team was very helpful!

Lash Jungle
Australia
7 days using the app
BON Loyalty replied February 20, 2025

Hello Lash Jungle,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 11, 2024

Cara was a life saver, in explaining how the system worked and how to fix issues I was having. The app is convenient, user friendly, and integrable with shopify allowing for client interface. Overall recommend Bon: Loyalty, and there team!

PCR LLC
United States
4 days using the app
BON Loyalty replied December 16, 2024

Hello PCR LLC,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 1, 2025

Hazel and the team were very helpful to setup the app. I had some technical problems and every time I entered the chat they all were very kind, patient and helpful. Congrats on your team!

Adolfo Turrion
United States
3 days using the app
BON Loyalty replied February 2, 2025

Hello Adolfo Turrion,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 5, 2024

5 stars for BON: Loyalty Rewards and their amazing customer service! Cara, my rep, was an absolute delight to work with—so sweet, helpful, and personable. She made the entire setup process enjoyable and stress-free. I'm still in the testing phase of the app, but the stellar support and user-friendly design already have me excited about scaling with BON in the future. Highly recommend!

PURE Butter Melts
United States
3 days using the app
BON Loyalty replied December 8, 2024

Hello PURE Butter Melts,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 13, 2025

Early days since we only started using it yesterday but so far it looks a very good app. The support is excellent with very rapid replies and resolution to all questions/issues raised.

The Supplement Store
United Kingdom
2 days using the app
BON Loyalty replied February 20, 2025

Hello The Supplement Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 17, 2024

This is the cherry on top for my customers, and community. Works like a dream, and team are very responsive and helpful.

FCKcreative
Australia
11 months using the app
BON Loyalty replied December 19, 2024

Hello FCKcreative,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 7, 2024

Hazel provided exceptional customer support, going above and beyond to assist me with my inquiries. Her responsiveness, professionalism, and friendly approach made the experience seamless and enjoyable. I truly appreciate her dedication and expertise. Five stars!

She's XO
Canada
Over 1 year using the app
BON Loyalty replied November 9, 2024

Hello She's XO,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 1, 2024

My experience with the Bon loyalty app and it's staff was unmatched.

Building a website from zero experience has been everything but easy, and Hazel from the support chat made setting up and integrating the bon loyalty program so so easy.

She answered all of my queries almost instantly, configured my email seamlessly and even went into my end and helped me upload my images at the right size and quality. Thank you so much it has been a breeze! Also the customisations are beautiful and really easy to add your own brand colours, fonts and images to make it more personal and on brand. Thank you Hazel!

North The Label
Australia
About 1 month using the app
BON Loyalty replied November 7, 2024

Hello North The Label,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!