Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization, and effective referral program. It's praised for enhancing customer engagement and loyalty, and integrating well with Shopify and POS systems. Many have seen positive impacts on their operations and customer retention. The customer service, particularly representatives like Anna, Cara, Maxxie, Chelsea, and Genie, is frequently commended for prompt and helpful responses. It's recommended for businesses seeking a reliable loyalty program.

March 7, 2024

Works great! I can reward my costumers with exclusive items with the rewardprogram! The refferal program also works great and it helped me a lot with getting new costumers! Maxxie, Cara and the rest of the BON team helped me perfectly with removing the brandmark for free!

Bourdon
Netherlands
About 14 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 25, 2024

A fantastic app once it is up and running. Without lots of hidden charges and subscriptions. Maxxie was a huge help and very patient in helping me get the app up and running within a short space of time. Thank you so much Maxxie

TCM Schoolwear
Ireland
About 6 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 17, 2024

BON Loyalty Rewards Referral has been a great addition to our shop. Easy to add app and quick response from the support desk. Would definitely recommend for anyone looking to add a rewards program.

EcoLuxe Furnishings
United States
6 days using the app
BON Loyalty replied January 29, 2024

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

March 9, 2024

I had such a positive experience with BON! Tonight, I was setting up the app, but being not so tech-savvy, I hit a bit of a roadblock. Thankfully, I reached out to for assistance... Anna responded right away and took care of everything I needed help with promptly and efficiently. It's such a relief to know that I have such great support available whenever I need it. I'm really excited to start using the app, and knowing that there are fantastic people like Anna to assist me along the way makes the whole experience even better!

urbansunflowerboutique
United States
About 1 hour using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 3, 2024

Set up was so straightforward and Anna was extremely helpful and patient. I am now all set up and ready to go! Excited to see how my customers react. Thank you

All Shades
United Kingdom
14 days using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

April 24, 2024

A great experience so far. Customer service by Mia has been wonderful, she was immediately on the support chat asking if I had any questions or concerns. I asked about an extension for trial and they quickly added more time, no questions asked. Great user interface, navigation seems easy and customization seems broad and intuitive. Thank you!

Cookie Cottage
United States
About 1 hour using the app
April 5, 2024

Priced reasonably for all the important features you need.
special thanks to Anna and Maxxie for being very responsive and helpful.

Yggdrasil Leaf Company
Singapore
About 13 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 16, 2024

Wonderful customer service and support!

LEFEET
Hong Kong SAR
3 months using the app
January 6, 2024

Great app and awesome free plan with plenty of features.

Customer service is even better - Anna was especially helpful but all the staff at BON have been extremely helpful.

Thanks,
Hugo

The Natural Vet
United States
5 days using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

December 30, 2023

Anna provided exceptional technical support for my Shopify store. Her expertise and responsiveness were impressive. I highly recommend her services for anyone managing a Shopify store. Thanks to Anna for contributing to the success of my online business!

Natulim
Spain
About 1 month using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.