BON: Loyalty Rewards Referrals , 1,474 reviews

I recently integrated the Bon loyalty program app into my Shopify store, and I couldn't be more pleased with the results. Bon has proven to be a game-changer for customer retention, and I want to highlight the exceptional support I received from Anna, a customer service representative who went above and beyond to ensure my experience was seamless.

I just installed the app about an hour ago and Anna has been very helpful with the starting steps. Look forward to getting everything going!

First Off, Anna (on the night shift) was great and took the time to answer all my questions. She gets 5 stars all by herself. Plus the Development team got back to me quickly after hours with positive news about an import question. So 5 stars there as well.
So far, I have not used BON yet in the real world yet. We are still setting up our Shopify store and POS. BON seems to have decent functionality compared to its competitors in the same price range and higher. To get the level of functionality I need I will have to set up at their growth level. We are porting from another program that was tied to our previous POS and had a few more features for a little less money than BON will have, but nothing that is deal breaker. So far I have found BON intuitive, and it has a lot of capability to engage customers.
6 Stars when we see custom emails, time limited single rewards attached to emails, and my pie in sky feature: a separate mobile app. This looks like it will be a solid choice moving forward.

The app's user-friendly design makes navigating through various features a breeze, making it incredibly easy to engage with the loyalty program.

Moreover, I had the pleasure of receiving exceptional assistance from Maxxie- not only addressed my queries promptly but went above and beyond to ensure I fully understood the app's features and benefits.

I've just set up the app and Anna was available during the whole process to help me with individual inquiries in a matter of seconds. Looking forward to testing this app but I'm sure it will work just fine. Thanks!

I am brand new to this app but have been searching around for a good loyalty program for a while. This app has everything I had wanted and is easy to learn. It has a clean and modern UI and is user friendly to setup and start up. Customer support, I had gotten Anna, is quick to respond and is very nice to talk to.

great customer service by Anna,
Just started to use this app, hope its what its good :)

The app is built really well, and support is very responsive. I tried several other loyalty apps but this one made was so easy to set up and looked great. I like that it's built for Shopify which makes it much easier to integrate, unlike other systems built for multiple platforms. Genie was a real pleasure to work with and helped me get things up and running quickly

great support and so far the app is working great and not too pushy to the costumers
thank you <3

I like this app, not only is the customer support great "Maxxie" but it is straightforward to use if you are not a techy person, like me. I'm excited about the free plan since I'm a new business. My soon-to-be customers will love it also.