Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

July 17, 2024

Have only just signed up, but was provided with excellent customer service by Cara who very patiently answered my newbie questions! I am looking forward to trying out this app.

Outlaw Yarn
New Zealand
16 days using the app
BON Loyalty replied July 22, 2024

Hello Outlaw Yarn,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 24, 2024

Cara is so helpful and so personable! It's great to talk to a real person and not a bot!

Love & Lore Bookstore
United States
4 months using the app
BON Loyalty replied October 28, 2024

Hello Love & Lore Bookstore,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 9, 2024

A great experience. Full-featured software, very efficient customer service that can perfectly solve all your problems. Highly recommended.

RumbleBox
Germany
3 days using the app
BON Loyalty replied September 11, 2024

Hello RumbleBox,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 20, 2024

Once you understand the app, it's easy to use. But the most important thing for me is the app support, and it's excellent! Huge thanks!

foodpipe Rostock
Germany
16 days using the app
BON Loyalty replied July 22, 2024

Hello foodpipe Rostock,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 27, 2024

We are just setting everything up. So far better than another app we were trying to use. Customer Service - Cara has been wonderful and quick to response. We are still tweaking a few things but can't wait to roll it out. Thank you

squirescanvascreations
United States
About 5 hours using the app
BON Loyalty replied August 29, 2024

Hello squirescanvascreations,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 11, 2024

Lots of features and customizations in the app. Customer service (in particular Cara) was especially helpful and thorough, answered questions I did not even think to ask. Looking forward to using this for our sites!

cpaphub.ca
Canada
About 1 hour using the app
BON Loyalty replied November 13, 2024

Hello cpaphub.ca,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 7, 2024

Sophie was great - helped me with every single query I had.

Seddon and Davison
United Kingdom
About 2 months using the app
BON Loyalty replied August 9, 2024

Hello Seddon and Davison,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 13, 2024

What an exceptional team - Always available. The Loyalty Program is easy to setup & has all the features I need. I am very happy with the various customization options available! I would highly recommend it! Thank you Cara, Mia, Maxxie & Lucas for attending to all my questions & your help.

The Detailer's Emporium
South Africa
About 15 hours using the app
BON Loyalty replied August 14, 2024

Hello The Detailer's Emporium,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 17, 2024

Hazel was very friendly and helpful!

My Store
Malaysia
20 days using the app
BON Loyalty replied September 18, 2024

Hello My Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 16, 2024

We really enjoy this app! It's the most affordable with the best functions. Special thanks to Sophie for your great and very responsive service!

ALAVEO
Switzerland
4 months using the app
BON Loyalty replied July 22, 2024

Hello ALAVEO,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!