Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 22, 2024

This plugin/app has been a game-changer for my website—intuitive, effective, and exactly what I needed. The free plan offers substantial value, making it ideal for new or small businesses, while the next tier is affordably priced for those ready to scale.

What truly stands out, though, is their exceptional support team. They’re consistently friendly, responsive, and quick to resolve any issues. A special shoutout to Anna from support chat, who recently helped me not only fix a branding issue but also guided me to additional settings to better integrate the app into my store while allowing my brand to shine through their plugin.

5 stars—highly recommended!

My Store
United States
31 minutes using the app
BON Loyalty replied August 23, 2024

Hello My Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 15, 2024

I highly commend the BON support team for their promptness and reliability. Setting up our loyalty program became so much easier!

Dr Shiba Supplement Treats PH
Philippines
About 1 year using the app
BON Loyalty replied July 17, 2024

Hello Dr Shiba Supplement Treats PH,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 18, 2024

Due to some technical difficulty, I asked customer service for help and Hazel handle my case immediately. Resolved the issue promptly with lovely attitude and patience.

CRAFUNE
Singapore
5 months using the app
BON Loyalty replied July 22, 2024

Hello CRAFUNE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 18, 2024

Customer service is super helpful if you are running into issues!

Fit Republic Littleton
United States
1 day using the app
BON Loyalty replied September 19, 2024

Hello Fit Republic Littleton,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 6, 2024

Nice service from Maxxie!

coofandy
Hong Kong SAR
4 months using the app
BON Loyalty replied August 7, 2024

Hello coofandy,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 3, 2024

Easy to use and customize. Great support!

Mr. Lid
United States
5 days using the app
BON Loyalty replied September 4, 2024

Hello Mr. Lid,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 31, 2024

Thank you so much for the help from Hazel. I will absolutely keep using BON

YShomy
Hong Kong SAR
16 days using the app
BON Loyalty replied August 2, 2024

Hello YShomy,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 25, 2024

very good service team, in special Maxxie, Hazel, Anna and Mia. They help me in everything I need tu customize the app. Thanks a lot

RACSTARS
Spain
12 days using the app
BON Loyalty replied July 27, 2024

Hello RACSTARS,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 11, 2024

Great support from Jean! Managed to walk us through on the plans and also suggested the best suited ones based on our needs!

Mentholatum Malaysia
Malaysia
About 1 hour using the app
BON Loyalty replied October 13, 2024

Hello Mentholatum Malaysia,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 16, 2024

Kudos to Hazel for her amazing support and dedication towards resolving my issues!

Kcosmeticsksa
Saudi Arabia
11 days using the app
BON Loyalty replied November 19, 2024

Hello Kcosmeticsksa,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!