Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

September 11, 2024

Absolutely superb! The functionality of Bon Loyalty versus the many other loyalty apps we looked at is second to none. And the free version works right out of the box for startups. Also a big shout out to Maxxie who gave a brilliant demo for us and also helped us with support questions. This has been the easiest app so far and we have many to source and install. 5 star useability and 5 star service!

Charming Beads
United Kingdom
27 minutes using the app
BON Loyalty replied September 12, 2024

Hello Charming Beads (Paul),

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 12, 2024

Er super glad for appen, og kundeservicen er i top! Har kun haft gode oplevelser, og svar på mine spørgsmål - især Maxxie har været rigtig sød til at hjælpe.
Super god support, og hjælp med at tilpasse appen til vores behov!

KLEANSE
Denmark
About 1 month using the app
BON Loyalty replied August 13, 2024

Hej KLEANSE,

Tusind tak for at tage dig tid til at give os en så fantastisk anmeldelse med 5 stjerner!

Hvis du nogensinde har brug for hjælp eller har spørgsmål, er du altid velkommen til at kontakte os. Du kan chatte med os direkte via vores hjemmeside eller sende en e-mail til help@bonloyalty.com. Vi er her for at hjælpe på enhver måde, vi kan!

June 27, 2024

I am really enjoying this app. It is very user friendly and easy to setup. I did have a few issues with removing the widget on the home page - but Anna was so quick to respond to my request. She was able to send me links and walk me through the changes I wanted to make.

House Of FurBaby
United States
3 days using the app
BON Loyalty replied July 3, 2024

Hello House Of FurBaby,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 5, 2024

Been using BON Loyalty App for months.
BON team is super supportive, helpful and able to solve my problems right away. Big shout out to Cara and Cady!
Would rate 10 our of 5 if there is such option, highly recommended!

Curvery
Malaysia
4 months using the app
BON Loyalty replied June 17, 2024

Hello Curvery
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 3, 2024

Great support. Love it

Myshop
United States
About 1 month using the app
BON Loyalty replied August 5, 2024

Hello Myshop,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 28, 2024

A great app. The customer support is so helpful.

Proteinmon
Hong Kong SAR
3 days using the app
BON Loyalty replied September 30, 2024

Hello Proteinmon,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 18, 2024

I think the best loyalties app for Shopify, you can customize all and they have integration with Klaviyo so the options are infinites, 10 points for the customer service too

seven peaks online
Spain
About 2 months using the app
BON Loyalty replied July 3, 2024

Hello seven peaks online,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 24, 2024

I’ve been struggling to get everything integrated. While I was chatting with someone for assistance, they logged off in the middle of our conversation. When they finally returned, they mentioned they were extremely busy. Then logged off again. I’m very disappointed with this experience.

Salute Imports
United States
About 22 hours using the app
BON Loyalty replied July 26, 2024

Dear Salute Imports,

We sincerely apologize for the inconvenience you experienced due to not receiving timely assistance when you were online. Unfortunately, your request came in outside of our working hours, and we deeply regret any frustration this may have caused.

Please be assured that all your messages are automatically saved on our end, and our messages will go directly into your inbox even when you're offline.

We responded on the same day with clarifications regarding the Klaviyo integration. Klaviyo recently upgraded its interface, which may have led to some confusion. Additionally, we sincerely hope to continue supporting you by offering the solutions we sent to your email recently. We hope you'll check our email and consider them.

We truly want to have a second chance to make this right for you. Our team is always here and ready to support you with anything you need.

November 4, 2024

Great Support...

Vanstuff
Germany
17 days using the app
September 25, 2024

good

KetieStory
China
2 months using the app
BON Loyalty replied September 30, 2024

Hello KetieStory,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!