Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

July 19, 2024

Wir sind von einer anderen Loyalty App zu BON gewechselt.
Das Onboarding war vorbildlich. Der Punktetransfer hat perfekt geklappt.
Die App läuft ausgezeichnet. Sehr übersichtlich und viele Einstell- und Brandingmöglichkeiten. Support bei Fragen ist sehr schnell und wird in kürzester Zeit bearbeitet. Online Chat mit dem Support klappt hervorragend.
Die App ist sehr empfehlenswert. 5 Sterne

DER DOG.STORE
Germany
20 days using the app
BON Loyalty replied July 22, 2024

Hallo DER DOG.STORE,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen!

Wenn Sie jemals Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können direkt über unsere Website mit uns chatten oder uns eine E-Mail an help@bonloyalty.com senden. Wir sind hier, um Ihnen auf jede erdenkliche Weise zu helfen!

September 14, 2024

Super service client qui t'accompagne, réponds à toutes tes questions et solutionne tous les problèmes.

Je suis très satisfaite, merci beaucoup !

Maison Holi Abidjan
Côte d’Ivoire
5 days using the app
BON Loyalty replied September 15, 2024

Bonjour Maison Holi Abidjan,

Merci beaucoup d'avoir pris le temps de nous laisser cet incroyable avis 5 étoiles !

Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un email à l’adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

May 27, 2024

Sophie is awesome! Le service client est exceptionnel! Merci

Humana Lana
Canada
4 months using the app
June 20, 2024

Anna has been quick & helpful

TaiLux.com
United Kingdom
4 days using the app
BON Loyalty replied July 3, 2024

Hello TaiLux.com,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 24, 2024

Great app, great and fast support. Easy configuration. I reccomend BON

PillePax
Poland
About 6 hours using the app
BON Loyalty replied September 26, 2024

Hello PillePax,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 1, 2024

Really great app. Customer support is amazing. Thanks Anna!

BeautyRitual.ca
Canada
About 1 hour using the app
BON Loyalty replied September 4, 2024

Hello BeautyRitual.ca,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 19, 2024

The CS are really supportive. Tracy,who gave us first service, helped us a lot to make use of this great app. We will continue experiencing this app to see what amazing things gonna happen.

SILKSER
United States
About 1 hour using the app
BON Loyalty replied July 3, 2024

Hello SILKSER,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 5, 2024

Hazel was kind and helpful! A welcome interaction! Thanks, Hazel!

Gaia Rain Emporium
United States
30 minutes using the app
BON Loyalty replied August 7, 2024

Hello Gaia Rain Emporium,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 6, 2024

This is a great app accompanied by fantastic support. They have answered so many questions from me today and so promptly. It's really easy to set up and looks great. Thank you Maxxie and all the other support

I Want That Present
United Kingdom
27 days using the app
BON Loyalty replied May 8, 2024

Hello I Want That Present,
Thank you so much for taking the time to leave us such a wonderful 5-star review! Your kind words mean a lot to us and motivate us to continue delivering excellent service.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 24, 2024

I'm still getting set up but both Sophie and Maxxie were extremely helpful and quick to respond whenever I needed assistance. So far I'm beyond impressed with their customer service. Set up has also been easy so far!

Miribel Naturals
United States
About 2 months using the app
BON Loyalty replied June 17, 2024

Hello Miribel Naturals
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!