Reviews (1,874)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer ...

February 6, 2025

The app works excellently, Hazel from support team deserves special recognition. They were doing quick reponse & action.
Thanks to their outstanding support, I got everything set up perfectly.

ottostore.com
India
8 months using the app
BON Loyalty replied February 13, 2025

Hello ottostore.com,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 7, 2025

Great assistance from Sophie. She answered my question quickly and she was really positive and reassuring. Thank you Sophie!

Stomo Médical
Canada
About 1 year using the app
BON Loyalty replied January 13, 2025

Hello Stomo Médical,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 13, 2025

I haven't been using the app for long, but Mia's customer service was excellent. She helped me find the answers to my questions quickly and effortlessly. She was professional and pleasant to work with.

Old Hickory Aromatics
United States
11 months using the app
BON Loyalty replied January 18, 2025

Hello Old Hickory Aromatics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please ...

December 26, 2024

Hazel is extremely helpful and answered my questions patiently regarding the app. Her response is fast as well. thanks. :)

Label of Love Studio
Singapore
Over 1 year using the app
BON Loyalty replied December 30, 2024

Hello Label of Love Studio,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please ...

February 14, 2025

I found this app but it needed a few tweaks for my use - the team were very quick to respond, they were able to help and were very good at following up with me as well. It looks good - now to see how my customers like it! Thank you. So far I would recommend!

Merry Go Round
United Kingdom
6 months using the app
BON Loyalty replied February 20, 2025

Hello Merry Go Round,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

February 18, 2025

So far, excellent service. Very quick to respond and find solutions.

Terra Café et Thé Ltée
Canada
6 months using the app
BON Loyalty replied February 20, 2025

Hello Terra Café et Thé Ltée,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please ...

February 20, 2025

Awesome app and great support from Hazel. Fully recommended!

Behemoth Webstore Worldwide
Poland
5 months using the app
BON Loyalty replied February 27, 2025

Hello Behemoth Webstore Worldwide,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, ...

December 23, 2024

Great support from Maxxie who helped with fixing our loyalty page. Their customer support is highly responsive, effective and polite. She provided written out instructions to clarify the steps she took to fix the issue at our request. We are pleased with her help!

HUBBIQ
United States
Over 1 year using the app
BON Loyalty replied December 30, 2024

Hello HUBBIQ,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate ...

February 26, 2025

Features and functionality are fantastic. Integration both in-store (POS) and online are seamless and customizable. Pricing is very reasonable and customer support is some of the best I've encountered for a Shopify app partner. The difference between BON Loyalty and our previous rewards program is night and day. 5/5, definitely recommend!

Paper and Grace
United States
4 months using the app
BON Loyalty replied February 27, 2025

Hello Paper and Grace,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 22, 2025

Our store is migrating from Magento to Shopify Plus. In our previous loyalty program, points did not rely on discount codes, and the rules were simple. For example, users earned 1 point for every dollar spent, and 10 points could be redeemed for 1 dollar. A maximum of 20% of the total order amount could be paid with points. However, upon moving to Shopify, I found that all loyalty programs are ...

Curtarra
Hong Kong SAR
6 months using the app
BON Loyalty replied January 23, 2025

Hi Curtarra,

We recently noticed your review and sincerely apologize for any inconvenience you may have experienced. We've sent you an email with additional details and would ...