Reviews (440)
Overall rating
4.7
March 8, 2024
Terrible, text kept disappearing when trying to create a pop-up design, infuriating.
Lion & The Pear
United Kingdom
33 minutes using the app
OptiMonk replied
March 11, 2024
Dear Lion & The Pear Team,
We’re truly sorry you had to face difficulties while editing text elements.
We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour.
I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us.
We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly.
Thank you for your honest feedback.
Kind regards,
Sarah from the OptiMonk Team