Reviews (1,140)
The service has been unbelievably bad for the last 6–7 months. Just consistently awful.
The customer support reps barely even try—they’re dismissive, rude, and completely unprofessional. It’s like they’re doing you a favor by even responding. And when they do, it's usually unhelpful or just plain wrong.
The processing time? It’s a joke. Everything takes forever. Every single request gets dragged out way longer than it should, with no proper updates and zero urgency from their side.
Honestly, dealing with this service has been one of the most frustrating experiences. If you’re looking for anything close to decent support or efficiency, look elsewhere.
Thank you for taking the time to share your feedback. Your review was recently surfaced on our end, and I wanted to personally reach out after reading it. We truly appreciate you sharing your experience and would love the opportunity to learn more about what happened and see how we can help. Your feedback is invaluable as we continue improving our platform and support.
Shiza, Customer Experience Team
