Reviews (3,394)
Overall rating
4.9
April 25, 2024
I was testing different apps for funnel building and forgot to cancel the subscription, and they refused to give me the refund even thought I didn't use the app, I definitely recommend use funnelish it's way better
ELYON
Colombia
2 months using the app
GEMCOMMERCE CO., LTD replied
May 14, 2024
Dear ELYON,
Thank you for entrusting us with your business. We understand the importance of your time and investment. Regrettably, like many other companies, we have established refund policies to maintain fairness among all our customers, which also involves Shopify Billing Management.
We apologize if our policy did not align with your expectations, and we appreciate your understanding in this matter.
Should you require further assistance, please do not hesitate to contact us.
Best regards,
GemPages Support Team