Reviews (3,712)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating high-converting, professional Shopify pages without needing a developer. Its intuitive drag-and-drop editor and extensive customization options, including A/B testing, are praised for flexibility and ease of use. Seamless Shopify integration ensures efficient workflows without affecting performance. The customer support team is frequently commended for their exceptional service, making it a valuable tool for enhancing store design and functionality.

May 4, 2026

A reliable page builder with true responsive support via chat which never fails to assist when needed. Response times are quick and solutions are often achieved quite fast to be honest. If you're looking for a robust Shopify page builder with tons of features and easy to learn, GemPages is the way to go.

Brightcore
United States
Over 4 years using the app
April 24, 2026

GemPages works well, you can create great pages with it, especially the new Version 7 edition, which adds a lot of functionality and also makes it simpler to use. We recently had to call on the GemPages support when our home page refused to load in Chrome. They were brilliant and resolved our problem quickly, which turned out to be a caching issue rather than anything else and not a problem caused by GemPages. Definitely 5* service.

peachandpineapple
United Kingdom
About 4 years using the app
April 22, 2026

Allows us to really enhance the customer experience and drive conversions by building out feature-rich pages that far exceed Shopify's native capabilities. Tech support is great too, friendly and fast. They usually get back to you in chat right away, if not then within a couple of hours. Definitely worth the money!

Dawson Knives
United States
About 1 year using the app
March 31, 2026

I have create a listicle page for the first on GemPages. I personally found it difficult to use and had technically issues.
When I contacted the support, Camellia help me out and she did an excellent job. She was fast to identify my issue and helped me sort it out on the spot. Her customer service was absolutely amazing.

tepain
Canada
Over 1 year using the app
May 13, 2026

Very helpful and responsive team, they can quickly solve all issues for you. The app itself is easy to use, with many prebuilt templates for ECOM brands which saves a lot of time.

黑酢家 KUROZU
Hong Kong SAR
9 months using the app
April 16, 2026

Great app, greater support. If I really had to complain, would be good to have deeper landing page analysis and a better UI for the different features.

The Purest Co (PH)
Singapore
10 months using the app
April 18, 2026

the dev team are brilliant I have a highly customizable product and these guys customer support team always there to help me. In fact they did majority of it for me yesterday and told me the new duplicate was ready for publishing this morning due to a failed app integration. Anything that doesn't already work with gempages the team go through every effort to make it work for you and I cannot recommend them enough. Absolutely amazing service. I am very tight and have no problem paying the fees for these guys. Absolutely incredible! Most capable dev team I've encountered

UNIQREG UK LIMITED
United Kingdom
9 months using the app
March 5, 2026

I have experience working with different web builders and platform and can confirm that GemPages moves to the right direction and has a great potential do become the best Page Builder for Shopify!
Waiting for requested futures implementation.
And they have the best support team ever!

Composite Deck Shop - Pick up in Vaughan • Barrie • London • Peterborough
Canada
About 1 year using the app
April 14, 2026

I've tried so many page builders, and recently wasted hours building a simple page on a glitchy app. I came to GemPages, and it was able to scan my preview page of what I already took hours to build with the other app, and generated a whole new page for me to work on.

I was so relieved, I didn't have to start from scratch. Plus, when I had a question, support was quick and super helpful.

I won't be using any other page builder apps. GemPages is the one!

Nikki Connected Toolkit
United States
5 months using the app
April 25, 2026

I had an issue with my homepage on mobile where the page could slide to the right and left a large white space. I contacted GemPages support, and Liam was extremely helpful from start to finish.

The support team quickly gained access, identified that the issue was caused by custom code on my homepage, and fixed it much faster than expected. Communication was professional, friendly, and clear throughout the process.

I really appreciate how quickly they handled everything and even applied the fix directly to my live homepage. Great customer support and excellent technical help. Highly recommend GemPages for anyone using Shopify and wanting strong support when needed.

AP Built-In Refrigerator Repair
United States
4 months using the app