Reviews (4,025)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 23, 2026

It's the best page builder that I used (and I tried few of them). The fact that is has all the integrations with almost every app is outstanding. What is more the customer support is perfect - they respond quickly and can spot the issue for a problem. I had a small problem caused by another app, but the support team managed to resolve it quickly - I would like to say thank you especially to Tony that helped me.

My Store
Poland
About 2 months using the app
August 12, 2026

After much frustration with Pagefly the last few months - I have been on a look for a replacement. This app has almost all the same features, and it's easy to speak with support. They actually help and try to find a solution. I do find the back end to be a bit laggy -- especially when adding collections to a page & Scrolling throughout the page but they are always continuing to improve and work on the app. Would Recommend!

AvafinaPet
Canada
About 23 hours using the app
August 11, 2026

Great app with excellent support!

GemPages has been a great page builder for creating and customizing Shopify pages. It’s easy to use, flexible, and gives me a lot of control over the design without needing to code everything from scratch.

What really stands out is their customer support. The support team is very responsive, helpful, and willing to go the extra mile to resolve issues and answer questions. Whenever I’ve needed assistance, they’ve been quick to understand the problem and provide a solution.

Overall, I’m very happy with GemPages and would definitely recommend it to Shopify store owners looking for a powerful page builder with reliable support.

abusoils
United States
About 1 month using the app
August 1, 2026

I really enjoy this builder. I've just been on the free plan, but once my store is generating income I will switch to the paid version to take advantage of animations and the other features. I feel the free plan has a good amount to offer.

The support is S Tier. Even on the free plan. I couldn't figure out how to get an element looking how I wanted, the chat bubble support responded instantly. The first guy couldn't get it working but a higher up support member applied the fix in a couple hours and explained exactly how he did it so I could do it myself in the future. Couldn't be happier :)

Multum Labs
United States
2 months using the app
July 3, 2026

More important than the features, GemPages has an outstanding costumer support that will help you make your webshop the way you want it to be even if it requires them to write sections of custom code for you. Very fast at answering and always very communicative throughout all the steps. So far, we would definitely recommend GemPages to anyone looking for an easy and reliable way to customize their webshop without the limitations of a Shopify Theme.

Lemur
Portugal
Almost 3 years using the app
June 29, 2026

GemPages has been an excellent page builder to work with. The drag-and-drop editor is intuitive, the customization options are extensive, and it integrates seamlessly with Shopify. It's made building high-converting landing pages, product pages, and checkout funnels much faster and more flexible than working with a standard theme alone.

The support team is also responsive and knowledgeable whenever we've needed assistance. Overall, it's a powerful tool that has significantly improved our workflow and marketing capabilities. I highly recommend GemPages to anyone looking to build professional, conversion-focused Shopify pages.

Dr Fiona Tassoni
United States
9 months using the app
June 28, 2026

The GemPages app itself is intuitive and easy to use, but what truly sets it apart is the customer support. The team is consistently responsive, knowledgeable, and genuinely invested in finding solutions. They don't just point you in the right direction - they'll often create custom code or elements tailored to your needs and provide them ready to copy into your layout. It's clear they go above and beyond to help you achieve what you're trying to build. Highly recommended!

Clouvou
Germany
About 1 year using the app
June 23, 2026

GemPages begleitet uns momentan schon seid knapp 2 Jahren und wir sind seitdem sehr zufrieden damit. Vor allem geht es uns auch um den großartigen Support, welcher immer schnell erreichbar war und unsere Probleme lösen konnte! Klare 5 Sterne!

shelfplaza.com
Germany
Over 2 years using the app
June 23, 2026

My experience with GemPages has been excellent. The platform has a very user-friendly and intuitive interface, making it easy to build and customize pages. Their customer support is also outstanding—friendly, responsive, and always quick to provide effective solutions. Overall, the combination of a great UI and fast, helpful customer service makes GemPages a pleasure to use.

LivingCore
United States
4 months using the app
June 20, 2026

I have had such a great experience with GemPages. From what looks like a reasonably complicated system, once you get in there and play around a little you'll notice its super easy to navigate. I have also had the best experience with the techs that help in the chats! They are so prompt, and I've never had an issue they couldn't solve for me. Honestly a really good service. 10/10.

Hi Betty
Australia
11 months using the app