Reviews (3,579)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for creating high-converting landing pages with its intuitive drag-and-drop editor, suitable for all skill levels. It offers flexibility with modern templates and customization options, integrating seamlessly with Shopify while maintaining site speed. The customer support is praised for being quick, knowledgeable, and personalized, often providing custom coding and video tutorials to resolve issues effectively.
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Brilliant customer service! This app has been a game changer for my store. I've used it to create interesting blogpost designs. The ai element was super handy. It also shows you how to improve SEO. I have also used the theme section to help improve the design of my landing pages. There were some custom features I wanted such as a 'quick add' button which harry was able to help me with super quickly. Highly recommend!!!!!
Hello PAPER,
Thank you for sharing such detailed feedback about your experience with GemPages. It is wonderful to hear that the app has helped with your blog design and landing pages, and that Harry could assist with the custom features you needed. We will be sure to pass along your kind words to him.
Our team will always be glad to support you as you continue building and improving your store.
Cindy
GemPages Customer Support Supervisor
I have experience working with different web builders and platform and can confirm that GemPages moves to the right direction and has a great potential do become the best Page Builder for Shopify!
Waiting for requested futures implementation.
And they have the best support team ever!
Have been using Gempages for around 5 years and have not found a better option then them. Constantly evolving, very fast and good customer support!
Hello www.sipca.ro,
We truly appreciate your long-term trust in GemPages. It means a lot to hear that the platform has continued to evolve and support your store over the years.
Whenever you would like help with new ideas or improvements, our team will be happy to assist.
Auri
GemPages Customer Support Manager
Been solid for us for a couple of years. Definitely the easiest way to build landing pages. Loads of options. Customer support is super quick, even on weekends. Only thing to keep in mind is making sure the UI for anything created is working across desktop, tablet and mobile designs - it's the only part that can be finicky in designing pages I've found but that's more my usage and because Gempages allows so much customisation. It would be good if changes could be made to one element on a page and transferred to all e.g. colours or font sizing but I'm being picky. Good service and reliable working pages makes it an easy recommend
Hello Lakeland Lights Company,
We truly appreciate your detailed feedback and the time you took to share your experience. It is great to hear that GemPages has been a reliable tool for your landing pages and that our support team has been helpful whenever needed. Your note about cross device design is valuable and we will be sure to pass this insight along to the team.
Whenever you want guidance while refining your layouts, our team will be happy to assist.
Cindy
GemPages Customer Support Supervisor
Customer support was extremely helpful! Even going out of their way to help custom code some stuff on our landing page and send over loom-video walkthroughs that solved all of our problems. Highly recommend.
Shoutout to Shival!
Hello APE BORN,
We are delighted to hear that our support team could assist with your custom code and guide you through the process with clear walkthroughs. Shival will be very happy to know his help made a difference.
If new ideas or questions come up while building your pages, our team will be ready to help.
Bella
GemPages Customer Support Supervisor
I have been using the Gem Pages Landing Page Builder for a while, and it is amazing! It helps me to make my store look sleeker and more professional. The times I have requested assistance I have received support quickly. The help staff have always been kind understanding and helpful. It is always a great experience dealing with them!
GemPages has been a great addition to my Shopify store. The app makes it incredibly easy to customize product pages, landing pages, and other parts of the site without needing advanced coding. It gives you a lot more flexibility than the default Shopify editor.
What really stands out is the support team. Anytime I’ve had a question or needed help with something, they responded right away and were extremely helpful in resolving the issue.
If you're looking for a powerful way to design and customize your Shopify store, GemPages works great and the customer support is top notch.
I almost never write reviews, but this time I genuinely felt compelled to.
Liam from the GemPages support team was nothing short of incredible. I was dealing with a frustrating issue involving a coding error and missing files, and it honestly took me quite a while to gather everything needed on my end. Throughout the entire process, Liam remained unbelievably patient, calm, and committed to solving the problem. His level of patience is honestly astronomical.
What really stood out was his resilience and dedication. Even when the situation dragged on longer than expected, he never rushed me, never lost professionalism, and never gave up on finding the solution. He stayed focused, supportive, and determined until everything was properly resolved.
Support like this is rare. Liam didn’t just “do his job” he went above and beyond, showing real problem-solving ability, technical skill, and genuine care for helping the customer.
GemPages, you truly have a special and highly skilled team member here. Liam represents the kind of support every company should strive for. I sincerely hope his effort, patience, and expertise are recognised and appreciated internally.
Hello Lyfex,
Thank you for taking the time to write such a thoughtful review. We are very pleased to hear that Liam provided patient and dedicated support while helping you resolve the issue. We will be sure to share your kind words with him.
If you ever need help with future projects or troubleshooting, our team will always be glad to support you.
Auri
GemPages Customer Support Manager
Best for creating custom landing pages on Shopify. Easy to use and gives a lot of flexibility in design.
The support team is extremely helpful and replies very fast whenever there is an issue. They always solve problems quickly.
We have been using GemPages for more than a year and never faced any issues.
Highly recommended....
Shoutout to Harry and ken from the Gempages team.
Hello GuitarBro,
We are glad to hear that GemPages has been helping you create flexible landing pages and that our support team has been quick to respond. Harry and Ken will certainly appreciate the shoutout.
If new ideas or questions come up while building your pages, our team will always be ready to help.
Bella
GemPages Customer Support Supervisor
GemPages is the easiest page builder to use with some of the most customizability! Most other apps require extensive knowledge of the platform or coding to make complicated changes or simply don't let you make complicated changes at all.
Plus, GemPages has incredible support that will help you custom code and implement elements on your website!
The ability to make entirely custom pages or custom sections to use within my theme is great!