Reviews (3,792)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 23, 2026

GemPages begleitet uns momentan schon seid knapp 2 Jahren und wir sind seitdem sehr zufrieden damit. Vor allem geht es uns auch um den großartigen Support, welcher immer schnell erreichbar war und unsere Probleme lösen konnte! Klare 5 Sterne!

shelfplaza.com
Germany
Over 2 years using the app
June 4, 2026

Very useful app for creating and customizing your pages effortlessly. Their customer support is excellent—genuinely helpful, responsive, and always available when you get stuck. They go the extra mile to get things done and provide timely assistance whenever needed. I would highly recommend this app.

AIRTH
India
Over 2 years using the app
May 4, 2026

A reliable page builder with true responsive support via chat which never fails to assist when needed. Response times are quick and solutions are often achieved quite fast to be honest. If you're looking for a robust Shopify page builder with tons of features and easy to learn, GemPages is the way to go.

Brightcore
United States
Over 4 years using the app
June 28, 2026

The GemPages app itself is intuitive and easy to use, but what truly sets it apart is the customer support. The team is consistently responsive, knowledgeable, and genuinely invested in finding solutions. They don't just point you in the right direction - they'll often create custom code or elements tailored to your needs and provide them ready to copy into your layout. It's clear they go above and beyond to help you achieve what you're trying to build. Highly recommended!

Clouvou
Germany
About 1 year using the app
April 24, 2026

GemPages works well, you can create great pages with it, especially the new Version 7 edition, which adds a lot of functionality and also makes it simpler to use. We recently had to call on the GemPages support when our home page refused to load in Chrome. They were brilliant and resolved our problem quickly, which turned out to be a caching issue rather than anything else and not a problem caused by GemPages. Definitely 5* service.

peachandpineapple
United Kingdom
About 4 years using the app
June 2, 2026

Overall, I have had a great experience with GemPages. Their support team is very responsive and knowledgeable. They were able to quickly resolve an issue with tracking codes in our theme files, and the solution they provided was effective. I appreciate their attention to detail and the promptness of their service. Highly recommended!

Wirsh
United States
About 1 year using the app
June 20, 2026

I have had such a great experience with GemPages. From what looks like a reasonably complicated system, once you get in there and play around a little you'll notice its super easy to navigate. I have also had the best experience with the techs that help in the chats! They are so prompt, and I've never had an issue they couldn't solve for me. Honestly a really good service. 10/10.

Hi Betty
Australia
11 months using the app
June 29, 2026

GemPages has been an excellent page builder to work with. The drag-and-drop editor is intuitive, the customization options are extensive, and it integrates seamlessly with Shopify. It's made building high-converting landing pages, product pages, and checkout funnels much faster and more flexible than working with a standard theme alone.

The support team is also responsive and knowledgeable whenever we've needed assistance. Overall, it's a powerful tool that has significantly improved our workflow and marketing capabilities. I highly recommend GemPages to anyone looking to build professional, conversion-focused Shopify pages.

Dr Fiona Tassoni
United States
9 months using the app
May 27, 2026

Gempages makes it easy to create expensive looking landing pages and pre-sale pages. Small learning curve but the support has been great and connecting with them is very fast. Sarah and others have walked me through anything I get stuck on with patience and professionalism.

Get Boostie, Inc.
United States
9 months using the app
May 17, 2026

I have been using this app for 2 years in multiple shopify stores. They have excellent customer support. They are very reponsive, helpful and polite. As GEMPages interfaces with many other shopify apps (translation, product personalization, waiting lists...), their integrations are good but cannot be perfect. You need to be careful with app choices and anticipate running into some technical issues during setup. This being said, GEMPages do an amazing work by implementing solutions on your specific store or suggest workarounds. But nothing can be 100% perfect as it is an ecosystem and apps have different logics.

Caduzart
France
8 months using the app