Reviews (3,093)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly drag-and-drop interface that simplifies creating customized, professional-looking pages without needing extensive technical skills. It supports various page types and features like SEO optimization and responsive designs. The support team is frequently praised for their quick and effective assistance, enhancing the user experience and making it a recommended choice for its comprehensive features and exceptional customer support.
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We’ve been using GemPages for almost five years, and I have to say—it’s an incredibly powerful and easy-to-use page builder.
Even more importantly, their customer service is outstanding! Whenever you need help, their team is always there, offering timely and professional support.
Liam was extremely helpful! I was having issues with my website footer and he guided me through the problem quickly and clearly. His support made the whole process stress-free, and everything looks perfect now. I really appreciate his patience and professionalism—highly recommend working with him!
great customer service. The chat feature is easy to use and their team is super responsive and helpful! I have a brand doing $2M+ a year and growing and Gempages is essential.
We love this app for building custom pages! Our company, Wash Safe, makes Eco Safe exterior cleaning products to clean roofs, siding, decks, pavers, etc; and we needed really attractive and user friendly pages to help us show clients that. GemPages is the best page builder we have used with the best support. In the last couple weeks alone we have reached out to their team for help and received a FAST reply and FAST solutions to help us build our dream pages. You guys are the BEST!
Used to be great, but has gone downhill since the V7 upgrade. As of late it feels like they're doing everything they can to put previously accessible features under new, more expensive paywalls, just to squeeze every last dollar out of marchants.
Which would be understandable, if the app was still great. It's not. Everything went to the toilet since V7. They constantly push "upgrades" that take several minutes "re-optimizing" your pages before you can get in the editor to make any changes. That too often freezes. I've found myself locked out of the editor due to an "upgrade" at crucial times.
Anyone who hasn't used this yet, I recommend you install something else.
Hello Mech.land,
We are truly sorry for the frustration you experienced with the V7 upgrade and the recent app lockout. The issue was caused by an unexpected outage from Amazon Web Services (AWS), which affected many platforms including ours.
Our team has been working on improving our infrastructure and backup systems to prevent similar disruptions in the future.
I’ve also reached out to you directly via email to discuss your experience in more detail and ensure your concerns are fully addressed.
Best regards,
Auri
GemPages Customer Support Manager
I've tried other "fancy" page builders but always come back to Gem Pages. Very easy to use, UI is clean, I can get pixel perfect when I need to, tons of templates to use and adapt, it's not overly complicated, etc.
When you need help they're only a few minutes away. Always very friendly and eager to help.
Exceptional Product and World-Class Support!
GemPages has been an absolute game-changer for our Shopify store. It gives us the flexibility to design pages exactly how we want them — without having to rely on developers or complicated code. The interface is intuitive, powerful, and makes it easy to create professional-looking pages that truly stand out.
But what really sets GemPages apart is their support team. I had the pleasure of working with Rukky, who went above and beyond to help me fine-tune our site. Their knowledge, patience, and attention to detail were outstanding — solving issues quickly and explaining everything clearly along the way. It’s rare to find that level of service today, and it made all the difference.
If you’re serious about elevating your Shopify store, I can’t recommend GemPages (and their incredible team, especially Rukky) highly enough!
Terrific application to help uou customize landing and collection pages for those that don't know how to code. You may be able to vibecode your way out of a homepage but for product pages this is invaluable. Terrific support team always availabe on chat too!
By far the best app to work with for customization and customer service. highly recommend to utilize if you need to take your website to a more upgraded, highly professional version. Any issue I have run into, the customer service team has fixed for me.
The team helped me through various issues for over 2 hours. I got everything sorted and my shop is working perfectly - they do a great job of servicing the customer