Reviews (4,808)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

November 8, 2019

Essential builder to create flexible, visually stunning Shopify pages as well as homepages. An absolute must have - and great friendly support makes it joy use. Simple drag and drop with extensive customization options for pretty much everything from row-settings, padding, margins, text-size, color, backgrounds, buttons I could go on.... premium users can take advantage of blocks - pre-built elements to get a professional look in no time. Thumbs up all the way!

Wallamigo
Denmark
28 days using the app
December 29, 2017

I am rookie for build up website. We paid much more money to webmaster for build up our e-commerce website but he just changed photo, writeable areas and etc to wit bought a template. At first we had explore Shopify then Gempage. If you using Gempage you don't need about coding. Just I imagine my web site and drag & drop withal best technical support with I have ever seen. Don't think anymore and get GemPage for your best.

Agna Global
Türkiye
28 days using the app
April 11, 2022

I have used several plugins for creating pages, but in the end, only GemPages still exists in my store, because it is very easy to use, and problems can be solved quickly. Sarah can always reply to my messages in a timely manner and put My problem solved, this is the best plugin for creating pages

Reliable Quality Yet Affordable
China
27 days using the app
February 27, 2023

Great Support! I had a very good experience so far with you support and the customer Support Name Letty had made a very fast and good customer service and gempages is also easy to use and one of the best page builder worldwide

thehoneyhugs
Switzerland
27 days using the app
GEMCOMMERCE CO., LTD replied February 28, 2023

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!

Edited December 1, 2018

Superb application with a customer service, great, this application really gives a plus to the shop, extremely varied possibility, I recommend, it is an essential application.

MAO BIJOUX
France
27 days using the app
August 24, 2023

I have been using Gempages for about a month now and it has been an incredible experience so far. To start, this app is incredibly user friendly and there are no limitations to what you can create. Whenever i experience some challenges, the support team is always there to help. Keep in mind that the time of day you'll get active support depends on your time zone, but they will always get back to you in a very timely manner. Whenever I chat with support they are there every step of the way to help me. That has been the best part of using the service. The price is also very affordable, which is what drew me into it at first when I compared it to similar apps. I started building one page as part of the free option then quickly realized how much value for money there is with this app so I have now built out more pages. I also love how there is a minimal learning curve. I HIGHLY recommend GemPages!!!!

Elixir Naturals
Canada
27 days using the app
GEMCOMMERCE CO., LTD replied September 24, 2023

Hi there,

Thank you so much for taking the time to provide feedback. We're so happy to hear that you and your team find GemPages helpful to your projects. We are also so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

December 9, 2023

too complicated to add products and support wont respond

SLIPERO
Serbia
26 days using the app
GEMCOMMERCE CO., LTD replied December 11, 2023

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you've experienced. We understand that adding products should be a straightforward process, and we're sorry for the complications you encountered.

We also acknowledge your frustration with our support response time. Due to a surge in inquiries, our response times were delayed, and we sincerely regret any inconvenience this may have caused.

To address this, we are actively working on expanding our support team to ensure a faster response time for our valued customers. We appreciate your patience as we make these improvements.

Our Customer Support team has already reached out to you and placed your inquiry on a priority list. We are eager to assist you further and await your response to continue providing the support you deserve.

Thank you for bringing this to our attention, and we are committed to enhancing your experience with our platform.

Best regards,
GemPages Support Team

January 11, 2021

Like many of you, I have a large store with over 200 products, and about 15 installed Shopify Apps. I was hesitant because I was concerned it would require having to go through and reformatting all of our current inventory pages. So when I took the leap, those concerns quickly evaporated, and our store promptly began to evolve and truly shine with the help of a great service team and easy integration with the GemPages company. I highly recommend this company, and my only regret was not committing to them sooner, wonderful people, fantastic company. Ralph Turchiano CEO AlchePharma

AlchePharma
United States
27 days using the app
July 15, 2020

I am trying to make a landing page by GemPages but I am not familiar with making it so keep asking questions to the support team and Tina is very helpful and responsive to help me solved all the issues. Very good support!

Ambience Zone
Hong Kong SAR
27 days using the app
September 29, 2023

This app is amazing! You can build beautiful pages that will boost conversion rates, customer support is always kind, friendly and helpful. Highly recommend Gempages!

My Store
Germany
27 days using the app