Reviews (4,729)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface that requires no extensive coding knowledge. They appreciate the customizable templates, various widgets, and options for advanced custom coding at no additional cost. The app is praised for creating professional, high-converting pages that improve the shopping experience. Exceptional customer support, including responsive assistance, custom coding help, and detailed video tutorials, further boosts merchant satisfaction.

September 24, 2024

I have been using Gem for nearly 2 years now across multiple websites and it has enhanced my website design massively. We use to use other popular page builders but they lacked features which Gem had. There support team is always there to help no matter how small or large the problem is. Even if the problem cant be solved there and then they are prompt to contact once the issue has been resolved. I would recommended Gem for any website project! I really like the request a feature platform and have used it many times with many of my ideas being added. There is the occasional issue with glitching etc but nothing enough to dampen my experience. I look forward to all the new features and updates.

NewMed Ltd
United Kingdom
Over 1 year using the app
October 23, 2024

I’ve been using Gem for a year now, and I’ve really enjoyed the experience. Working with Gem is incredibly straightforward and user-friendly, making it easy to create and customize my website. The support team deserves a special mention—they’re excellent! They’re always responsive and ready to assist with any questions I have, which gives me confidence in using the platform. Overall, I highly recommend Gem for anyone looking for a reliable and efficient page builder!

Tailor Pets
United States
8 months using the app
September 5, 2024

Great all around app. Much more extensive builder than the built-in shopify tools.

I've had nothing but a great experience with their support team when integration issues have occurred. I've yet to find a problem they couldn't fix. Very satisfied.

Matrix Keyboards
United States
About 2 years using the app
October 1, 2024

I love GemPages, It allows me to create my website the way in wish. To build pages that suit my products and the information and branding I wish to share with the world. If I need help with anything it is always prompt and allows me to further customise in ways that i need to.

MYEE HARLOW
Australia
Over 1 year using the app
October 2, 2024

I am not much of a coder or designer but Gempages makes my job easy for building quick ideas. I've run into a few issues over the years and support has always provided with a quick and simple solution in a timely manner.

Sauceware Audio
Canada
About 2 years using the app
October 15, 2024

Very good support for over a year now, regardless of me using it on the free version and with their latest V7 of the page editor, I am very inclined to start paying to access more features

SoSenang
Malaysia
Over 1 year using the app
September 25, 2024

Amazing support and very fast help on the chat. The app is getting us better roas and gettting people to buy faster when getting in the webshop. Can recommend this app to every business that use facebook marketing and want to increase ROAS.

Cupcake STHLM
Sweden
Almost 2 years using the app
October 9, 2024

I am relatively new when it comes to building, editing, and revising websites, so there was a bit of a learning curve to say the least. However, after almost a year in, I know enough to be dangerous--and that's just the tip of the iceberg.

Their saving grace is their customer service, however. Super responsive, kind, and willing to get to the bottom of any issue (which with me, there's a lot-ugh). Sometimes it's not always the answer you were hoping for, but GemPage's staff and customer support are usually kind and understanding while not stopping until they find clarity.

Good people (thx Kyle), good product, good music.

Songs With You
United States
Over 3 years using the app
October 17, 2024

If I could give 10 stars I would. At 1st I was completely opposed to doing our relaunch on Gempages and read a couple of reviews that were not so positive about there customer service and was very concerned about making the switch. To add to it the designer that actually recommended the app which has nothing to due with Gempages quit on me in the middle of the redesign and I literally just stared at the screen for a couple mins thinking what did I just get myself into. I contacted support and explained my story and the next day I was introduced to Lucas. This angel spent minimum 4-5 hours the week after this happned to me and helped me fix the issues that the original designer messed up and completely opened my eyes to how easy it really is. I can not thank him and every customer service rep that went out of there way to help me launch but also understand the power of what Gempages can do. Ty Ty TY Ty for having such an amazing support staff and again Lucas for making what was an extremely horrible situation to the best outcome possible.

Nutri Nation
United States
About 2 months using the app
August 29, 2024

Gempages opens up so many more options for product pages, blog articles, and landing pages.

My store pages look better and provide more and better formatted information than the standard Shopify default product pages can. I have 3 x shopify stores and use Gempages for all of them.

Great support as well.

dwelligence
Australia
Over 3 years using the app