Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 21, 2023

Fastes support ever!! They solved a bug within 5 minutes after my request. Amazing! Than you Mona for your fast service!

Souls Paradise
Switzerland
Time spent using app: 9 months
GemPages replied May 21, 2023

Thank you for your review! We are so happy that our support agent (Mona) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

May 21, 2023

Their service is amazing, I had a lot of questions at the beginning and they all answered and were very patient, I recommend Gempage 100%

MOOSOO®
United States
Time spent using app: About 3 years
GemPages replied May 21, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

May 20, 2023

I just started working with gempages and the service is amaing. They even made a personalized video showing me how to do what I was asking for. Magnicificent <3

ProgressPortal
Netherlands
Time spent using app: 25 days
GemPages replied May 21, 2023

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

May 20, 2023

It is very easy to use convenient assistance very helpful! highly recommended! you immediately learn to use it in a few hours you have your store ready even after the first times you use it!

I-BANDIT
Italy
Time spent using app: 6 days
GemPages replied May 21, 2023

Thank you for your valuable feedback! We greatly appreciate your positive comments about the convenient and helpful nature of our assistance. We're thrilled to hear that you found it easy to use and highly recommend it. We're grateful for your support and recommendation!

May 19, 2023

I sent three really difficult questions to the support team, and Hugh responded patiently and in a very detailed manner. He even hopped into my site to check out an issue and provided great advice on how to fix it. I am very pleased with GemPages, and I highly recommend it!

North Westwood
United States
Time spent using app: 17 days
GemPages replied May 21, 2023

Hi Andraya,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Hugh will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

May 19, 2023

Fantastic app with an evergrowing list of elements and sections. We've tried 2/3 others and GemPages is hands down the best one. Fast page loads, expert customer service, and very easy user interface! Highly recommend Gempages!

Ride The Cowgirl
United States
Time spent using app: Over 2 years
GemPages replied May 21, 2023

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

May 18, 2023

We've used Gempages for years now. It takes a little bit of getting used to how everything works together but once you do it makes everything flow and look great. Even if you have problems they get back to you super quickly with resolutions and guidance on fixing it (even if it's your own fault for causing the problem).

The Hype Company
United States
Time spent using app: About 4 years
GemPages replied May 21, 2023

Thank you for being a loyal user of Gempages for several years! We truly appreciate your continued support. We understand that there might be a learning curve in understanding how all the features work together, but we're glad to hear that once you familiarized yourself with the platform, it has greatly improved the flow and appearance of your content.

It's fantastic to know that our customer support team has been able to promptly assist you whenever you encounter any issues. We strive to provide fast and effective resolutions, even if the problem was caused inadvertently. Our aim is to ensure a smooth experience for all our users.

We value your feedback and look forward to serving you with the same level of dedication and support in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you once again for your trust and for being a valued member of the Gempages community.

Best regards,

May 18, 2023

Mona and Daniel are very helpful and friendly. I had a few problems that I was stuck on and they went over in detail with me on how to fix the problems.

JewelleryByVanessa
United Kingdom
Time spent using app: 10 days
GemPages replied May 21, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

May 18, 2023

I had some trouble with gempages so I contacted support. I was so lucky to be helped by 2 people,Abby and Pauline. They were both wonderful and kept me updated every step of the way. They solved my problems in less than 10 hours. I can’t thank them enough for heir speed. Thank you!

CaresMatics
United Kingdom
Time spent using app: 12 days
GemPages replied May 21, 2023

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents ( Abby and Pauline) accompanied you throughout your entire experience with GemPages.
If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

May 18, 2023

Great support team. If you have a problem and you send them a chat, you get answered very quickly and usefull.

Essentialsdeluxe.nl
Netherlands
Time spent using app: 23 days
GemPages replied May 21, 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!