Reviews (4,954)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its drag-and-drop builder and customizable templates that simplify creating professional, high-converting pages without advanced coding. Features like A/B testing and post-purchase funnels are praised for boosting sales. The customer support is noted for its responsiveness and expertise in integrating custom codes efficiently at no extra cost, making it a comprehensive, user-friendly solution for optimizing store performance.

January 8, 2025

Amazing support, amazing features... I literally just can't wait about the A/B test feature on V7 and everything would be a dream :)

Omad's
Estonia
Over 1 year using the app
January 20, 2025

love the app, it creates beautiful pages easily and their post purchase upsell is amazing! For support, it takes 10-15mins to connect but once connected, they are amazing!
Thanks and will continue to use!

HuggySleep™
Japan
6 months using the app
January 31, 2025

Intuitive, easy to learn and unlike so many other apps the support is sharp, attentive and provides solutions very quickly!

HMN24
United Kingdom
Over 2 years using the app
November 25, 2024

I’ve been using GemPages for a while, and their customer support has been amazing. Whenever I faced an issue, whether it was while building a page or updating a published one, their team was always there to help. They respond quickly, explain things clearly, and are very patient. Their support has made working with GemPages so much easier. I highly recommend them to anyone creating or improving their Shopify store.

Boxhero
United States
About 1 year using the app
November 18, 2024

I went with GemPages over PageFly for my Shopify store, and I’m so glad I did. The customer support with GemPages is seriously top-notch—they're super quick to respond and always helpful, which made a huge difference for me. Plus, the platform is really easy to use. The drag-and-drop builder is straightforward, even if you’re not tech-savvy, so I had no trouble designing my pages just the way I wanted. There are tons of templates and customization options too, so I was able to create a store that felt unique to my brand. Overall, it’s been a great experience, and I’d definitely recommend it to anyone looking to build out their online store.

kabloomy
United States
11 months using the app
November 24, 2024

Very satisfied with them, I use the free plan because I only need one landing page, and they are still very reactive to help if there is any problem. Within 24h they found the problem in my store and modify the code. This is real customer service !

Little You
France
About 1 year using the app
January 9, 2025

I love designing my landing pages with GemPages. It’s very easy to use, offers a lot of options, and has great support! I believe they’ve also improved speed, as the pages I build with this app score highly on all PageSpeed platforms. Thank you so much, GemPages! It’s a pleasure working with you—keep up the great work!

Chromawings
Romania
6 months using the app
January 15, 2025

Great page-building platform with tons of features. I have NEVER had a support staff this responsive & helpful on any Shopify application. 100% recommend.

Insurance Career Training, Inc
United States
6 months using the app
December 5, 2024

Our experience with Gem pages has been amazing for a number of reasons - but the customer service & technical support provided by the team is undoubtably the most outstanding and reliable aspect of it all. Technical issues can be frustrating & slow your momentum as an e-commerce business - Gem pages never fails to provide the best & fastest technical support to get you back up & running in record time.

Thank you,
HNDRXX Team.

HNDRXX
Australia
7 months using the app
Edited January 15, 2025

Good support from Tina and Jaime. Helped me get my first page published and fixed issues in the code. The tool itself has many features that I need. All good.

Rose&Josie
Vietnam
5 months using the app