Reviews (4,787)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

September 18, 2024

Ken was absolutely fantastic in helping me with my GemPages issues. He was incredibly knowledgeable, patient, and truly went above and beyond to ensure everything was resolved. His assistance made a huge difference, and I couldn't be more grateful for his help. I highly recommend Ken to anyone needing expert support. He’s a true professional and a pleasure to work with!

Aesthetic Medicine Academy
United States
Almost 4 years using the app
October 14, 2024

I really like the ergonomics and ease of use of their application and their responsiveness for customer service

Shiftbikes
France
Over 3 years using the app
October 31, 2024

I like GemPages it helps me to upgrade the look of my site and the support time is very helpful Pauline was very kind to me solve my issues

MAX Faucets
Canada
About 1 year using the app
September 1, 2024

From Design to Options to Customisations and right to the Customer Service and their agents! This is the best designing app I have ever used on Shopify!
I have just upgraded to the Build plan and will upgrade further down the line.

I won't be creating my pages without GemPages anymore!
Thank you GemPages for all the support and help given so far!

PlugPanda
United Kingdom
3 months using the app
September 9, 2024

Support team helped us get the blog pages aligned when we updated our theme. Super helpful, quick to respond and fixed our issue quickly.

Stick & Ball
United States
Over 4 years using the app
October 1, 2024

Ken has helped us with our problem in just a few mins. Good customer service!

sugarbabycare
United States
Almost 2 years using the app
October 26, 2024

Gempages is hands down the best app to bring your designs to life. Team is very responsive and always happy to help. Simply the best!

Polar Haircare
Switzerland
4 months using the app
November 14, 2024

All-in-all it's a great, easy-to-use app, but there are several bugs that I've encountered that have cost me time and money. For example, the Accordion block seems to bug out the page at times, saving gets jammed sometimes. I've had multiple occasions where I've lost progress due to this. I once updated a product page, published it, and the next day the page in the editor had rolled back to a previous version, but the published page remained the same, so when I wanted to make some changes I had to update everything all over again. Some of the blocks could use more customizability options. Overall, it's a good app for the price.

Magnura
Hong Kong SAR
3 months using the app
October 5, 2024

I had a great experience using GemPages for my Shopify store. The support team was responsive and helpful in resolving my issue with linking the 'Buy Now' button to the product page. They guided me through the steps to integrate an 'Add to Cart' button within a product detail section, allowing my customers to stay on the main page without redirecting. The team was patient and provided useful screenshots and tutorials to help me troubleshoot. Overall, their support and the platform have been instrumental in improving the flow and functionality of my store. Highly recommend!

Silk and Velvet
United States
15 days using the app
October 20, 2024

Amazing, You can design almost anything, just drag and drop and achieve what looks impossible, and the best part is this that wherever you find any thing difficult the support team will do it for you on there own, I almost got full page designed from Jeremy, one of the support team member, that was beyond my expectations. Highly recommended.

Iqreez
United Kingdom
10 days using the app