Reviews (5,020)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.

February 19, 2025

Genuinely incredible. With the right creativity any sort of website can be mady with Gempages. The support is phenomenal, the customer service always helps. Just magnificent incredible app.

Joessa
Canada
6 months using the app
Edited January 15, 2025

Good support from Tina and Jaime. Helped me get my first page published and fixed issues in the code. The tool itself has many features that I need. All good.

Rose&Josie
Vietnam
5 months using the app
December 10, 2024

While the design tools are really slick and you can design engaging experiences, though take a little getting used to the depth of capabilities, the support is where the value shines with Gempages.

Sure, there have been simple things they have told me how to do myself. Its the ones where they go away for a little while and come back with a 'Hey we did it for you, check this link' and whatever ...

Garame Cleaning Co
Australia
About 2 months using the app
January 13, 2025

It is a great builder, and it is easy to understand how to use it compared with other builders we tried for our store. Also, they have excellent customer support, which tries to find solutions if you stick with some problems.

GutBrush
Lithuania
3 months using the app
February 7, 2025

Gempages is a great product with a lot features that can help you build a great store. The team and the support are also amazing. They helped me resolve my issues with expertise and promptness. Love the team and the product.

Astromudra
India
5 months using the app
February 23, 2025

The App is very easy to use. It's a must have if you want to scale your business. Also the copy paste between pages or saving blocks are perfect to work faster and in a pixel perfect way.
The price is also perfect, no need to spend $500 per month.

Well Portra
United States
2 months using the app
March 4, 2025

I was utterly dissatisfied with the basic free shopify themes and unwilling to drain 200-300USD uselessly on premium shopify themes. Then I stumbled upon Gempages which hit it home for me. The Customer service is absolutely outstanding and its features are sophisticated and brilliant.

Now i'd also like to point out flaws in Gempages. Despite the availability of excellent features, it is still not ...

My Store
India
About 1 month using the app
November 20, 2024

I really like Gempages and I think almost everything is possible. It takes some time to get used to the interface and to know how to build a flawless website. Once you practiced a while, it makes building websites really easy and fast. Great job!

nomsplus
Germany
About 2 years using the app
February 24, 2025

Their customer service is 10/10. IT's crucial to have timely and helpful responses as a small business owner and they really deliver. I would definitely recommend using GemPages.

The Goddess Shop Co
United States
5 months using the app
January 20, 2025

Customer Support Representatives indeed work, and won't leave without help, however, it can take much longer for them to reply, but it is worth it.
By the way, could someone give Ken a raise, please?

Veluxe
Ukraine
About 2 months using the app
GEMCOMMERCE CO., LTD replied January 22, 2025

Dear Veluxe,
This is Auri, the GemPages Customer Support Manager.

I really appreciate your feedback, it will be a huge motivation for our team to continue with our mission. ...