Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of design and customization options, allowing for the creation of unique landing pages. It's compatible with most apps and offers features like content management and custom code insertion. Many commend its performance, affordability, and continuous introduction of new features. The customer support is praised for quick responses, technical expertise, and exceptional service. It's recommended for both beginners and experienced merchants, providing a seamless web page building experience.

January 2, 2024

Excellent customer service, helpful, friendly and a joy to work with. Shoutout to both Tom and Tina, who both have helped me very much. I would recommend Gem Pages to anyone, for the the ease of setup, pricing and functionality.

Green Beacon AI
United Kingdom
10 days using the app
January 1, 2024

Support is amazing! They went out of their way to do make possible what I was asking for. Highly recommended!

The Yoga Zen
United States
16 days using the app
December 31, 2023

Excellent application, it has what you need to create a web store. In addition, the customer service is super good and responds almost instantly. 100% recommended!

Jeliz Store
Peru
13 days using the app
December 8, 2023

Excellent support. I have reached out to the support team a couple of times so far and they were always helpful. They are quick, knowledgeable and always available. Being new to Gempages, I had a lot of questions but I never got stuck anywhere because the support team is very prompt. I appreciate it.

Irrenic
United States
30 days using the app
December 27, 2023

The support is the best I have ever witnessed! Great app and when an error occurs, they will get it done asap for you. 10/10

Primo Wishes
Switzerland
About 1 month using the app
January 2, 2024

Je pense que cette application vaut ces 5 étoiles.
Elle évolue continuellement afin de proposer plus de fonctionnalité. Pour les personne ne savant par faire de liquid, elle permet de moduler un front et de prposer un experience de qualité aux utilisateurs finaux.

Le support et fantastique, ils vous aident des que vous avez besoin. Je recommande cette application

Sister Feel
France
12 months using the app
January 30, 2024

DO NOT USE THIS!!! I tried making a page through this app one time and I didn't like it so I made a new page through shopify like normal. As soon as I published it, all the pages I made on this app randomly corrupted my new website and it messed up everything and now I have to restart. If you have this, delete it.

Faithxful Apparel
United States
10 days using the app
GemPages replied February 5, 2024

Dear Esteemed Customer,

We sincerely regret any inconvenience you may have experienced with GemPages. We understand the importance of resolving the issue promptly and wish to assure you that identifying the root cause is a complex process, and attributing the corruption solely to GemPages may be premature.

To better understand and address the situation, we would appreciate the opportunity to conduct a thorough investigation. Kindly consider reaching out to our dedicated Customer Support team, and we will diligently work towards a resolution tailored to your specific circumstances.

We value your collaboration in this matter and express gratitude for your contribution to our ongoing improvement efforts.

Thank you for your understanding.

Best regards,

GemPages Support Team

December 10, 2023

Very responsive support team even on a sunday!

Thanks a lot helping me out quickly.

Olavita Skincare
Canada
9 months using the app
December 12, 2023

It may have one of the best customer support services I have seen, not only on a shopify app, but in general on all type of businesses. They really help you personally resolve any kind of problem is it was theirs. Specially Thanks to Tom and Liam that have been helping me.

ATLANTIC BOARDS
Spain
8 days using the app
January 17, 2024

very easy to use and the customer support team is awesome!!!

TZ Presets
United States
5 months using the app