Reviews (5,020)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.

November 26, 2024

Excellent customer service. Had an issue with our site and they were able to get the bottom of it and fix it quickly. Would recommend.

Ruffneck Scarves
United States
Over 4 years using the app
November 25, 2024

I’ve been using GemPages for a while, and their customer support has been amazing. Whenever I faced an issue, whether it was while building a page or updating a published one, their team was always there to help. They respond quickly, explain things clearly, and are very patient. Their support has made working with GemPages so much easier. I highly recommend them to anyone creating or improving ...

Boxhero
United States
Over 1 year using the app
February 19, 2025

The customer support was brilliant, efficient and very useful. Always give me a summary of the problem and how to fix it in details. They are very patient as well.

The app works great! Nothing to complain about

Trizes.com
United States
About 1 month using the app
December 24, 2024

Highly recommend!

It’s a powerful tool that can bring your product pages to life with excellent styling options.

The support team is incredible—they respond quickly and are always ready to assist with any issues.

BLESSYES
United States
9 months using the app
February 18, 2025

Gempages is easy to use, has a lot of features so its very versatile. Support is insane to be honest, replies quick and always has a solution. Have tried and tested many builders in the past such as elementor, funnelish, replo, but none of them compares to gempages. Good job

SwedishBalance
Sweden
2 months using the app
March 3, 2025

I recently started using GemPages for my Shopify store, and I have to say, their page builder is incredibly functional and user-friendly. I ran into an issue with personalizing one of my landing pages, and their support service was simply phenomenal. The entire team went above and beyond to resolve the problem, providing me with detailed explanations and step-by-step guidance. Their prompt and ...

No Blue Light Glasses
Italy
26 days using the app
January 2, 2025

Working with GemPages has been an upgrade to using only the Shopify editor. I recently reached out to the help team, and I was able to resolve my problem in 5 minutes that included updated coding and a video on how to make the changes.

Loganne's Love
United States
3 months using the app
December 19, 2024

GemPages is an amazing tool! It's super user-friendly and has made designing my Shopify store so much easier. The flexibility and features it offers are top-notch, and the support team is always helpful. Highly recommend it to anyone looking to build a professional and beautiful store!

DiFluid
Hong Kong SAR
2 months using the app
March 4, 2025

Absolutely fantastic service! The team is incredibly helpful, always providing prompt support and going the extra mile to resolve any issues. Their dedication and efficiency made my experience seamless—I highly recommend them!

Meraki
Hong Kong SAR
3 months using the app
December 5, 2024

Our experience with Gem pages has been amazing for a number of reasons - but the customer service & technical support provided by the team is undoubtably the most outstanding and reliable aspect of it all. Technical issues can be frustrating & slow your momentum as an e-commerce business - Gem pages never fails to provide the best & fastest technical support to get you back up & running in record ...

HNDRXX
Australia
7 months using the app