Reviews (389)

Overall rating
2.9
Counts per rating level
  • 47% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 28% of ratings are 1 stars
All reviews
May 3, 2024

We do not recommend this app.
Recent changes to the app were not implemented with us (shop owners) in mind. It was cumbersome and didn’t work correctly leaving our customers sitting at the counter…waiting…while we tried to ‘correct’ or re-enter their order! It seems the developers are not familiar with how shop owners utilized this app and install upgrades without warning, that do not work correctly and create bad data. Support for this app is sub-standard. It took about 6 weeks for a resolution to one of the issues and then created another. We have been using it for years and it had been pretty good.
Currently it barely deserves a one-star.

Black Wagon Kids
United States
Over 5 years using the app
Shopify replied May 6, 2024

Thank you for taking the time to share your review with us. We are sorry to hear about your recent experience and would like to learn more to improve services for our users. I understand you have had troubles with an appropriate resolution, so I encourage you to connect with our Retail Specialists specifically through our Help Center here: https://shopify.link/vRnL. -Olivia, Shopify Support