Reviews (1,568)
Terrible support AND does not fully uninstall! Boost leaves snippets of code and will seriously mess up your formatting. Lost sales and days of work.
Hi Nic Pouch UK Team,
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused and understand your frustration.
We'd like to share that upon uninstalling the app, all Boost widgets and the core app embed - Boost Core (New) - will automatically be removed from the theme where they were added. As per the instructions provided via email, you simply need to re-enable your theme's original product grid, collection banner, and search results. It's possible that these elements were hidden while using our widget.
We understand that some themes might be complicated to work with and we are fully committed to supporting you in returning to your theme's original setup. We have sent a follow-up email to provide further assistance. Could you please check it?
Once again, thank you for your cooperation, and we eagerly await your response.
Best regards,
The Boost Team