Reviews (1,959)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality, especially useful for stores with large inventories due to its advanced filtering and prioritization of in-stock products. It offers customizable features that improve website usability and shopping experience. The support team is praised for their quick and professional help with setup, troubleshooting, and custom code modifications, contributing to better store functionality and increased sales.

January 13, 2025

Been using the app for a while and we are very happy with how it functions and improves the search experience. When a small issue came up, support were great to communicate with and quickly fixed the problem for us.

The Empress & Wolf
Australia
About 3 years using the app
January 14, 2025

Boost is a brilliant app. I tried a ton of others, but none quite offered what I needed. This app does it all.

I only scratch the surface with what it can do in my store, but it's wonderful and exactly what I need.

The team are super helpful and get back to you quickly, with customisations and help when needed. 10/10 highly recommend!

LSP Actions by Lemon Sky
United Kingdom
10 months using the app
Edited February 7, 2025

Boost is always quick to jump into our theme code to identify and fix issues. We had an issue and one of their team members said they would investigate. Because it was likely someone from another timezone, I escalated and asked for someone in our timezone to handle immediagely. Stephen responded quickly and fixed the issue.

Tumble
United States
Almost 4 years using the app
December 5, 2024

Works really well. We had one small issue a couple years after installing the app. They fixed the problem quickly. We recommend the app for shops that need a good search experience and filter options on collection pages.

Cosina ApS
Denmark
About 3 years using the app
December 9, 2024

Their support staff is always on point! Very polite and accommodating. The app itself is tremendously helpful an useful, really allows you to tinker and customize your website's search to your heart's desire!

TurntableLab.com
United States
Over 6 years using the app
Boost Commerce replied December 15, 2024

Thank you, TurntableLab.com team! We’re happy to hear that the app has met you needs. Your feedback is greatly appreciated, and we're always here to help!

November 18, 2024

This is a great app and has really helped to improve our website. The filter options work really well and the search functionality is much improved.

We had an issue with some of our products not working correctly with the search but we contacted the developer and the problem was soon resolved.

KitKing
United Kingdom
Over 4 years using the app
January 20, 2025

Very capable app with outstanding support. I like all the analytics you get with Boost, it really helps to test new search strategies and see if they worked.

Tupperware US
United States
Over 2 years using the app
February 11, 2025

If you have a dev team, or are ready to hire one, then Boost is probably an acceptable investment for you. If you do not, then avoid this extension as there is virtually zero chance you will be successful integrating it into your theme. ZERO chance.

Prepare yourself to read over their code and spend many hours copying over styling from your existing theme - your mileage may vary, but even with a background in this, I've had enough of Boost. You will 100% lose any native theme functionality where there is overlap with Boost, so will need to invest in replacements through new extensions. Wishlists etc, for example.

Dealbreaker for me - Boost hijacks your existing cart functionality which will 100% cost you conversions due to customer confusion and inconsistencies.

Worse yet, their support is an absolute waste of time.

Party Stuff
Canada
9 months using the app
Boost Commerce replied February 13, 2025

Hi Party Stuff team,

Thank you for using our app and for taking the time to share your feedback with us!

After carefully reviewing your store, we're happy to see that the app has been running smoothly with no issues since you started using it in July 2024. We understand that you've encountered some challenges after switching to a new theme recently. As we mentioned in our ongoing conversations, the new theme is unfortunately not on the list of popular themes that our app is compatible with, which we have transparently shared in our Help Center guide.

We completely understand how important this is to you. Our technical team has put in significant time and effort to provide the best possible solutions, even though the theme is outside our supported list.

We appreciate your cooperation throughout this process and hope to continue assisting you in resolving your concerns with everything we can do.

Kind regards,
Boost team

December 6, 2024

Great app with even better support! Always going over and above to help with questions, with a very fast response time.

MTESolutions
United States
Over 2 years using the app
December 18, 2024

They always respond, and I've always had any issues resolved. It may take a little longer during busy times, but they always get there.

Woolstock cotton, wool and coffee
Denmark
Almost 4 years using the app