Reviews (1,569)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for enhancing search and filtering capabilities on e-commerce platforms, improving customer experiences and potentially increasing sales. It handles large datasets well and integrates smoothly with existing systems. Key features include advanced filtering options and customizable functionalities. The user-friendly interface ensures easy navigation, and the responsive customer support team excels in technical assistance. Merchants also note the app's reliability and long-term value to their businesses.
Refine
-
By rating
Great Tool & Excellent Support
Boost AI Search Filter has been a solid upgrade for our store. The search accuracy and filtering options are impressive, and the app integrates smoothly with our theme. What truly stands out is their support team—quick, helpful, and always ready to assist. Overall, a reliable tool with great performance and equally great customer support. Highly recommended.
I had the pleasure of being assisted by Camille helping me add a feature to my collection pages. She was able to do exactly what was needed for my website with an incredibly helpful attitude. Couldn't recommend this app enough!
Truly incompetent support, they turned off infinite scroll, then denied the fact. Changed collection layout from 3 items per row to 2 items per row without permission. When confronted, they stopped answer our emails.
They're the kind of company that claims their support email is unattended (again, not true) and tries to force you into a chat bot.
If you value your time and sanity, stay away...
Hi HolyClothing team,
Thank you for sharing your feedback. We completely understand how you might be feeling, and we’re genuinely sorry that your experience didn’t meet your expectations.
After carefully reviewing your case, our records show that our support team responded promptly and provided full assistance following your initial request. It appears that our follow-up messages didn’t receive a response from your side, which may have led to some misunderstanding.
Please rest assured that our app never makes any changes to your store’s settings or layout without your explicit permission. We also noticed there was a recent theme upgrade, which can sometimes introduce minor layout or display differences. You can easily adjust your preferred pagination and product display options directly through our visual editor — as we had shared in our chat instructions.
We always encourage customers to use our in-app chatbox for the fastest and most convenient support. It includes a well-trained AI assistant that provides quick guidance and connects you to our human support team whenever you prefer. We’re also gradually moving away from email support to focus on chat-based assistance, allowing us to improve response time and provide faster resolutions.
Our team has been actively following up via both email and chat, and we’re always here to help. We’d be happy to review your setup together and make sure everything is running smoothly on your end.
Kind regards,
Boost team
Thanks a ton to Sajid who quickly and promptly fixed an issue for me. Boost is keen to work with you to improve their app and appearance. I also really appreciate that you get to human support very quickly-- while their AI bot is frankly very helpful and I find a lot of quick fixes through them, their human support team is really unmatched. Thanks again, Sajid!
This is a great app for adding really advanced filters to category pages. Bear in mind the app will take over your category page completely and this will show its own version - but once you get your head around it - it works well. It's fairly intuitive to setup - and the support team are really good at coming back to you. Allows you to really think about how you want your filters to look
Boost AI has been performing really well for both search and collection pages. The setup was straightforward, and the customization tools give plenty of flexibility to adjust filters and layouts. Performance is reliable and fast, which makes a big difference for the customer experience.
The only challenge is that depending on the customization or feature, it can be a bit complex to implement. That said, their support team is always there to help – they’re supportive, efficient, and really dedicated. Overall, it’s a solid app that delivers good value.
Fantastic app for improving the search and filter functionality. The support is fantastic, I would definitely recommend this app
Amazing services and the customer support is great. Seri helped with the issue smoothly.
Hannah's technical skills are excellent, and her response time is very fast. Thumbs up!
The filter works amazingly well because it only shows the products that are actually available, ignoring sold-out size variants — which is perfect for our shoe and clothing store.
After two years of using the app, we decided to move to a new theme and their support team was incredibly helpful. They assisted us in matching the look and feel of our collections to our new store theme, and the result was outstanding.
Thank you so much for all your help! Highly recommended.