Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, especially for stores with large inventories, due to its AI-powered search feature that enhances customer satisfaction and conversion rates. It's praised for its easy setup, customization, and filtering capabilities. The support team is noted for their quick and effective responses. The app also offers customization of search results, product variation displays, and Shopify market integration. The recent update added more features, showing the app's dedication to continuous improvement.

October 26, 2023

Absolutely terrific app, and it can be a bit overwhelming at first, and getting things to correctly integrate with your theme. But the support at Boost are comprised of an excellent team! They were able to sort out almost any request I had, and if not, come up with a viable solution & workaround. The end result is something that I think will make a big difference for us - cheers!

United States
13 days using the app
October 9, 2023

Incredible customer service. The app itself is easy to use and navigate. The customers respond quickly and help as much as they can. Highly recommend this app.

Federation +.
New Zealand
Almost 2 years using the app
September 7, 2023

To Oliver & the team members for their continuous support for years! The best in the market for Search Functionality, Filters, Recommendation widget & the AI features. There is a lot more than this and the team is always ready to guide with their services or provide the best options. Looking forward to grow our brand with all the surprising features! Thanks Boost Commerce Team & All the Best!

About 1 year using the app
Boost Commerce replied October 10, 2023

Hello Āroka Team,

Thank you so much for your amazing review! We're thrilled to hear that you've been receiving continuous support from Oliver and our team members for years. We appreciate your recognition of our team's willingness to guide you and provide the best options for your brand. We're dedicated to helping you grow your brand and are excited to continue surprising you with new features and enhancements.

Thank you for your kind words and well wishes. We're here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out.

All the best to you and your brand from the Boost Team!

November 24, 2023

The support on this app is amazing! I am not saying that they managed to complete all my requests but they did give me answers and recommendations which is the most you can ask for. Especially when you have a number of apps on your site and the other developers need to be responsible for their own code!

Very happy with the app and how it functions.

RS Cleaning Machines
United Kingdom
10 days using the app
November 13, 2023

Most excellent customer support team! Really impressed with all. Highly recommend!!!

United States
9 months using the app
November 3, 2023

Haven't used Boost in my store yet, but so far the customer service has been great, and the demo videos look promising. They seem to do most (if not all) of what SearchSpring does, but at a fraction of what SearchSpring charges.

Ken & Dana Design
United States
22 days using the app
August 24, 2023

This app really did the job for us for a few years.

We're primarily a secondhand shop. We have a big inventory with lots of variation in items so the filtering ability of this app made it easier for our customers to find what they want in large collections.

It's all gone a bit wrong us for with it recently though. The newer version of the app has some nice touches (like infinite scroll) but it also forces you into using their product grid in collections. You can't 'just' have the filters

If you've got a custom font on the site, it won't work.
If, like us, you are using a different image size to the ones they offer you'll have trouble
if you were making amends to the product grid and cards yourself in the code, that ability has now gone

I really think there should be an ability to just use the filters or to revert to the old style of the app. The new version is overreaching in what we want it to do and as a result we'll have to transition to a new app. We don't really want to do that and it's , shame because the filtering (i.e. what we got it for) is PERFECT for our use case.

It's just a shame that the developers have decided that merchants will always want to use their collection product grid settings.

Shop for Shelter
United Kingdom
Over 2 years using the app
Boost Commerce replied August 29, 2023

Hi Shop for Shelter team,

Thank you for bringing the issue you encountered with our app to our attention. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it. We're glad you're satisfied with the solution provided.

If you have any further concerns or need assistance, please do not hesitate to contact us. We value your feedback and remain committed to providing you with the best possible user experience.

We genuinely appreciate your kind collaboration!

Boost team

Edited August 30, 2023

The app's functionality is impressive, providing a wide range of features and tools that are useful for various purposes. Overall, the app offers a great user experience and support is very helpful but customer service is very slow
You'll have to wait for the email reply as it tends to come late.

United Arab Emirates
About 2 years using the app
Boost Commerce replied October 10, 2023

Thank you the Nicoli team for your review! We're glad you find our app impressive with a great user experience. We apologize for any delays in our customer service response times and appreciate your feedback. We're actively working to improve and provide a more efficient support experience. If you have any further questions or need assistance, please let us know. We're here to help!

October 7, 2023

Nice, useful app and very helpful and friendly support team!

United Kingdom
Over 2 years using the app
November 28, 2023

Support was amazing - I had a question and within half hour they answered my question, and made the change for me. Very impressed with the app and customer service!

Lines To Go
About 1 month using the app