Reviews (1,963)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality with its AI-driven, accurate, and fast results, boosting customer satisfaction and sales. It offers customizable search and filter options, advanced filtering, and smart handling of large datasets. The app is noted for reliable performance and seamless integration. Support is frequently praised as responsive and professional, adept at managing custom code changes and integrations.

September 17, 2024

We love this app! It really helps us present the products in our store in a helpful and customizable way to our customers. The app gives fine-grained control over how products are shown to customers.

Overland Addict
United States
Almost 2 years using the app
Boost Commerce replied September 24, 2024

Dear Overland Addict team,
We're thrilled to hear that our team has helped you to control and customize the store as you need. We truly appreciate your kind words and are always here to assist you whenever needed. Thanks for being a valued part of our community!

October 2, 2024

The app is awesome! It packs a lot of features and easy to use but what's even more awesome is the support. We do some unique stuff and Jack from Boost Support was able to easily accommodate the custom changes we needed!

Topper Fine Jewelers
United States
2 months using the app
Boost Commerce replied October 14, 2024

Thank you, Topper Fine Jewelers team! It is great to hear that you're enjoying the app’s features and that Jack was able to customize the app as you requested. We appreciate your review and are here whenever you need us!

September 6, 2024

Customer support has been on point, we have run into a couple bugs with our custom theme and working with Stephen from Boost Support he was able to get it fixed on a dev theme and then live with the fix within a day.

DmaxStore
United States
About 4 years using the app
Boost Commerce replied September 16, 2024

Dear DmaxStore team,
We’re glad to hear that Stephen from Boost Support was able to resolve the bugs with your custom theme so quickly. It’s great to know the issue was fixed and pushed live within a day. Thank you, DmaxStore team, for sharing your experience and we all appreciate your feedback.

November 20, 2024

Great app, great support.
Thanks Will :)

Joli Rêve
France
13 days using the app
December 18, 2024

Great APP and Brilliant support team

Boutique Jacques Last Call
Canada
About 1 month using the app
September 17, 2024

Hello this app really integrates great options and the support service was quick and helpful, I was helped by Lia and she really took the time to understand my issues and we fixed it together :)

Bella Blue
France
About 1 year using the app
Boost Commerce replied September 24, 2024

Thank you, Bella Blue team! We appreciate your kind words for Boost team. Glad to hear that the app's options have integrated well for you and that Lia was able to assist you efficiently and took the time to understand and resolve your issues. We’re excited to continue working with you and to see everything come together.

December 1, 2024

Nice App functions

FreeDelivery.App
India
About 2 months using the app
August 13, 2024

I needed to have the collection template modified, so I created a ticket. Within that day, I got a response back from the Boost team. They were very responsive and professional, and were able to make the custom code change for me in a timely manner. Thank you Charlie and Oliver for helping!

Gleim the Jeweler
United States
Almost 5 years using the app
Boost Commerce replied August 16, 2024

Dear Gleim the Jeweler team, thanks for the great feedback. We're thrilled to hear that Charlie and Oliver were able to assist you promptly and professionally. We appreciate your trust in our team and are always here to support you.

October 16, 2024

Great customer service I just wish they had a live chat customer service.

Revolucion Lifestyles
Canada
Over 1 year using the app
Boost Commerce replied October 18, 2024

Hi Revolucion Lifestyles Team,

We appreciate your kind words about our customer service!

We do provide live chat support, however, there may be times when an agent is not available immediately due to high demand. We're committed to continuously improving our service to better meet your needs.

If you have any questions or require assistance, please feel free to reach out or follow up with us through the live chat in the app dashboard or via email. We're here to help and look forward to supporting your business!

Sincerely,
Boost team

September 23, 2024

My search bar was not working, after not being able to figure it out I requested help from the IM messaging. Paola was the rep who helped me and with 5 minutes she helped direct me to fix the problem and then found another problem and fixed it as well. For someone who is not website savvy it helped me so much!

Hygge Haven
United States
6 days using the app
Boost Commerce replied October 2, 2024

Thank you, Hygge Haven team for the review and feedback! It's great to hear that Paola was able to quickly assist you in resolving both issues with your search bar. If you ever have any feedback or questions, feel free to reach out. We’re always here to help!