Reviews (1,947)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search and advanced filtering capabilities, which improve sales and customer satisfaction. It offers extensive customization options, such as sorting sold-out products and filtering by discounts, and integrates easily with Shopify. The customer support, particularly from staff members like Joseph, Paola, and Seri, is frequently praised for responsiveness and effectiveness, including performing custom code changes to enhance functionality.

June 28, 2024

Needed to make some changes to suit our theme appearance and service and response was quick. Just started to using the app and it deliveries much superior results than Shopify's native search results

Jokers Costume Mega Store
Australia
About 2 months using the app
July 17, 2024

Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.

Plant Therapy
United States
About 1 month using the app
May 16, 2024

I will lead off with this, as a web developer with many clients, I always recommend Boost as the ideal app for Search/Filtering, but even more importantly product recommendation widgets. There are so many apps out there that do similar functions, that's just the reality. It is how to decide which rises to the top as the cream of the crop, and that'ss 100% Boost. Coming from a very pricey competitor, LimeSpot, Boost blows them out the water with value and most important and above all, customer service and technical support. Aside from the stunning application itself, the support is top-tier. I have been using Boost with all of my clients for almost 5 years now. What I've come to learn is their stuff works amazing out of the box, but with the help of their support team, works even more amazing applied to how you need it. I have been working with Joseph closely to help optimize and improve the out-of-box function of these widgets to cater towards my customers and optimize upsell on our site. He's been amazing, prompt, detailed and understands exactly what I am trying to do. It has been outstanding working with him and watching him turn my ideas into reality. Our widgets are very fine tuned now, and our sales are being driven. I will continue to recommend Boost to all my clients and look forward to working with Joseph to make that a reality one by one. Thanks Joseph!

Wholesale Jewelry Website
United States
About 1 year using the app
June 14, 2024

Great application that improves search/recommendations. We've had some troubles with making sure it works well with Shopify Markets feature, but thanks to amazing support it was resolved.

Elektor
Netherlands
3 months using the app
August 14, 2024

It's such a game-changing app and I had top and prompt assistance from Stephen!

Youfiel
United Arab Emirates
12 months using the app
Boost Commerce replied August 16, 2024

Dear Youfiel team, thank you for the positive feedback about our app! We are thrilled to hear that you found it useful and received prompt assistance from Stephen. We appreciate it! If there’s anything else we can help you with, please let us know.

May 20, 2024

Customer service is awesome! I had some problems with one of the filters on my Shopify page. I emailed customer service and they responded within 1 day. Rep was polite and knowlegeable. After sending her some screenshots she was unable to fully resolve my problems and escalated it to the technical team. I thought sure that I would never hear another thing but they responded quickly and with some screen shots and access to my site were able to correct the problem. I was pleased with the short time it took, about a week from the first email to the resolution.

Champion Fasteners, LLC
United States
11 months using the app
July 11, 2024

App is easy to use and easy to customize.
Customer support is super helpful.

Hauteloom
United States
5 months using the app
September 5, 2024

Great app, easy to use

Pink Magnolia Station
United States
Over 2 years using the app
Boost Commerce replied September 16, 2024

Thank you, Pink Magnolia Station for your feedback. We’re glad to hear that our service met your expectations and that our team was able to assist you patiently. We’re excited to continue working with you and to see everything come together.

October 2, 2024

Great app and great customer support!

Underdogs
Portugal
Over 1 year using the app
June 12, 2024

I am very satisfied with the application. Not only does it look great, but it is really fast and has improved the e-shop in terms of SEO. The support works great - we wrote over 40 emails in a week, where they helped me set everything up correctly and integrate it with my requirements. 5 stars out of 5! good job!

Dárková krabička
Czechia
13 days using the app