Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search, merchandising, and intuitive filtering capabilities. They appreciate its seamless Shopify integration, easy customization, and control over product display and ranking. The analytics dashboard is praised for providing valuable customer insights. The support team is frequently commended for their quick and efficient problem-solving. The app is noted for enhancing site search and collection page filter functionality, improving the customer shopping experience.

December 3, 2023

Boost has worked perfectly for us. Easy to set up and launch and great support on any issues!

Kings Seeds NZ
New Zealand
6 months using the app
November 23, 2023

I very much appreciated their customer service. They were super fast in replying & in the end resolving our issue. Thank you so much!

Nattou
Belgium
Over 1 year using the app
December 15, 2023

Good App and even better support.

Belcher Engineering
United Kingdom
Over 1 year using the app
November 16, 2023

This app is an integral part of my e-commerce store. My customers are always saying how easy it is to find the products they are searching for. The search results are fully customizable, and you can manually add synonyms for unique product names. Uptime is great as well, We've never had an issue.

Eagle National Supply
United States
9 months using the app
November 13, 2023

The boost team has put out a very capable app and the team is very helpful and quick helping with any theme compatibility issues etc, highly recommended!

ORIMONO.eu
Germany
Almost 6 years using the app
March 31, 2024

No support whatsoever after 5 days. Definitely not a reliable app

AMEKANA
United States
6 days using the app
Boost Commerce replied April 2, 2024

Hi AMEKANA Team,

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you've experienced and understand your frustration.

Upon reviewing our records, it appears that one of our support agents already responded to your inquiry on 30th, Mar 2024 (02 days after your first email). Please be advised that our standard support is 24/6 and we always try our best to reply to our customers within one day. However, our team had a heavy workload during that day and we are sincerely sorry for letting you wait up to 2 days to get the reply. Also, it's possible that our email may have been overlooked or filtered into your spam or promotions folder.

We are fully committed to providing reliable support to all our users, and we're more than willing to assist you further via email. Our team has sent a new email to follow up with your concern and assist you to get the issues fixed, kindly help us check and reply to our email, and we'll ensure to address your concerns promptly.

Thank you again for your feedback and for staying with us! We are eager to resolve any issues you may have and improve your experience with our app.

Kind regards,
Boost team

November 24, 2023

The support on this app is amazing! I am not saying that they managed to complete all my requests but they did give me answers and recommendations which is the most you can ask for. Especially when you have a number of apps on your site and the other developers need to be responsible for their own code!

Very happy with the app and how it functions.

RS Cleaning Machines
United Kingdom
10 days using the app
October 23, 2023

Excellent app. Super flexible. Easy to use to get you started but so many layers under the surface if you need to tweak for a special case in your store. Excellent support who persist with solving issues and even leave comments in code if they need to make any changes. Excellent all round.

Yogamatters
United Kingdom
Over 3 years using the app
November 28, 2023

Support was amazing - I had a question and within half hour they answered my question, and made the change for me. Very impressed with the app and customer service!

Lines To Go
Canada
About 1 month using the app
November 22, 2023

I like the app overall. There are times when something happens on our site however and it usually has to do with Boost. The great thing is they always fix it for me so I greatly appreciate that!

Blue Collar Mercantile
United States
Over 1 year using the app