Reviews (1,963)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality with its AI-driven, accurate, and fast results, boosting customer satisfaction and sales. It offers customizable search and filter options, advanced filtering, and smart handling of large datasets. The app is noted for reliable performance and seamless integration. Support is frequently praised as responsive and professional, adept at managing custom code changes and integrations.

September 13, 2024

Boost's app helped us to improve the UI of our store search. All adjustments to adapt the features to our store design were implemented quickly and easily thanks to the communication via live chat and email.

GORNATION
Germany
21 days using the app
Boost Commerce replied September 16, 2024

Thank you, GORNATION team.
It's great to know our live chat and email support made the process easy for you and Boost’s app has enhanced your store’s search UI. Your success is our priority, and we’re here to support you every step of the way. If you ever need any assistance or have suggestions, don’t hesitate to reach out. We're here to help!

July 14, 2024

So far, so good! We've been using it for a few months and enjoy the functionality of the app as well as the customer service. Paola and Seri were helpful in getting me setup and showing me some of the customization features available.

Muze Pens
Hong Kong SAR
Over 2 years using the app
October 2, 2024

Great app and great customer support!

Underdogs
Portugal
Almost 2 years using the app
Boost Commerce replied October 14, 2024

Thank you, Underdogs team! We're glad to hear you're enjoying the app and our customer support. We're always here to assist whenever you need!

September 25, 2024

Perfect.

Customer service is very enjoyable, and make customization as we want. Thank you very much Will

DOUCI
France
5 days using the app
Boost Commerce replied October 2, 2024

Thank you, DOUCI team! We're happy to hear that you've had a great experience with our customer service, and that Will was able to customize the app to your needs. We appreciate your feedback and are here whenever you need us!

August 23, 2024

I've been using the Boost AI Search & Filter app for a while now, and I'm thoroughly impressed. The app is incredibly easy to use, making it simple to set up and customize for my store's needs. What stands out even more is the support team—every time I've had a question or needed assistance, they've been enthusiastic and quick to help. It's rare to find such a combination of excellent functionality and outstanding customer service. Highly recommended for anyone looking to enhance their store's search and filtering capabilities!

Biblio Bloom
United States
About 1 month using the app
Boost Commerce replied August 25, 2024

Thank Biblio Bloom team for the review. We're thrilled to hear that you're satisfied with Boost AI Search & Filter app and that our support team has been able to assist you enthusiastically and efficiently. Your recommendation means a lot to us, and we’re excited to keep supporting your success!

June 19, 2024

This app is easy to use and far more powerful than Shopify's native search function. It has significantly improved the search experience for my customers. I encountered a minor issue while setting up the app, but their support team was instantly available and very professional. They resolved my problem quickly and efficiently. I'm extremely happy with this app and highly recommend it to anyone looking to enhance their store's search capabilities.

Allenjoy Studio
China
Over 3 years using the app
September 19, 2024

I really appreciate your immediate assistance whenever I have any questions,and the answer is very careful and responsible, it is really a good experience of an app.

ZENOTTIC Eyewear
Hong Kong SAR
About 1 year using the app
Boost Commerce replied October 8, 2024

Hi ZENOTTIC Eyewear team,

Thank you so much for your kind words and for taking the time to leave a review!

We're thrilled to hear that you had a positive experience with our service. Your feedback is incredibly valuable to us as we strive to provide the best possible experience for all our customers.

If there's anything more we can do to make your experience even better, please don't hesitate to let us know. We are here to assist you.

Boost team

July 12, 2024

I had an excellent experience with the customer service provided by Billie. I received timely assistance and was sent the necessary instructions to complete my installation successfully. The follow-up to ensure I completed the steps correctly was much appreciated.

This level of service is often talked about but rarely seen. Billie was kind and professional throughout the entire process. Highly recommend!

Pit Crew Cycles
United States
Almost 4 years using the app
May 16, 2024

I will lead off with this, as a web developer with many clients, I always recommend Boost as the ideal app for Search/Filtering, but even more importantly product recommendation widgets. There are so many apps out there that do similar functions, that's just the reality. It is how to decide which rises to the top as the cream of the crop, and that'ss 100% Boost. Coming from a very pricey competitor, LimeSpot, Boost blows them out the water with value and most important and above all, customer service and technical support. Aside from the stunning application itself, the support is top-tier. I have been using Boost with all of my clients for almost 5 years now. What I've come to learn is their stuff works amazing out of the box, but with the help of their support team, works even more amazing applied to how you need it. I have been working with Joseph closely to help optimize and improve the out-of-box function of these widgets to cater towards my customers and optimize upsell on our site. He's been amazing, prompt, detailed and understands exactly what I am trying to do. It has been outstanding working with him and watching him turn my ideas into reality. Our widgets are very fine tuned now, and our sales are being driven. I will continue to recommend Boost to all my clients and look forward to working with Joseph to make that a reality one by one. Thanks Joseph!

Wholesale Jewelry Website
United States
About 1 year using the app
September 5, 2024

What a great app and even better support! All my questions get a clear answer, workaround or just a no. In this case it's immediately clear if something is possible or not. Even when I have complex questions this is the case!

Elings Craftbeer Test
Netherlands
22 days using the app
Boost Commerce replied September 16, 2024

Dear Elings Craftbeer Team,
We’re glad to hear that our support team has provided all the answers to your questions. We appreciate your feedback. Thank you.