Reviews (1,910)
This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. They are unable to fix the app to work efficiently. This app also disconnects randomly from sales channels and drops orders. It takes weeks for the developer to fix any issues. This is by far the worst app and support in the Shopify app store.
Thank you for your feedback,
We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed.
We have found a backlog causing this issue and this has now been resolved.
Please do reach out if you experience any further issues,
Nikki