Reviews (117)
Overall rating
3.7
June 11, 2024
We Canceled the app and they continued to bill us. Unacceptable.
Soul Expression Apparel
United States
9 months using the app
o2oCommerce Inc. replied
June 12, 2024
We apologize for the inconvenience you experienced with billing. After investigating, we found that you uninstalled the Shopify app but that's not where billing was originating. Since we did not receive a cancellation request via email or the cancellation form on your dashboard, the billing continued.
To resolve this, we have issued a refund for the most recent charge and have canceled your account moving forward. We hope this helps to rectify the situation.
SKU IQ values your business and we're sorry to see you go. We wish you all the best in finding the perfect inventory management solution!