Notify! Back in Stock|PreOrder
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Reviews (2,927)
Good overall App for the notifications on out of stock products. The email, SMS integrations are great. We particularly like the fact "add to cart" buttons can be switched to "Notify Me" or any other custom CTA.
The preorder setup could be improved, It's hard to sync preordered items with our shipping system. We lost track of a lot of the orders. Perhaps creating a new order ID for preordred items, separate from the existing order would be more effective.
There is also no option to add separate messages for each product on preorder. Eg we had a product on preorder due in on X date and another on Y date, but we could only display one date for all.
customer service is good, would recommend if improvements are made to preorders.
Thank you for your thoughtful review and for highlighting both the positives and areas where we can improve. We're so glad to hear that you're enjoying the notification features, email and SMS integrations, and the flexibility with custom CTAs—it's great to know these features are making a difference for your store!
We’re also sorry for any challenges with the preorder setup. We understand how crucial it is to keep track of preordered items seamlessly and to provide specific messaging for products with different arrival dates. Your feedback here is invaluable, and it helps us identify opportunities to refine the experience.
Thank you again for your balanced feedback and for continuing to use our app. Please don’t hesitate to reach out if there's anything our team can assist you with—we’re here to support you!