Reviews (673)
Terrible support. I've submitted multiple requests to the support team, as I keep getting an error from the app saying that
"Install error
There’s been an issue with your install. Our support team is having a look, and we’ll be in touch via email ASAP."
No one gets back to me. There is no live chat. It's been so long since I have submitted the request and I can see on the admin panel that they haven't even logged in, to check out the issue!
Hi - I'm sorry to hear you're having trouble getting in touch. We responded to your message yesterday with a fixed install, I believe our messages may be hitting your spam inbox. Please have a look there. Additionally, we do have live chat support, so please open your app and chat with us ASAP - we are online right now. Thank you! - Emily, Head of Support