Reviews (2,930)
Wouldn't refund me after 2 hours into the subscription and no functions were used. Customer service refuses to contact me.
Hello there,
Firstly, I apologize for any inconvenience you may have experienced. We genuinely value our customers and strive to provide the best possible service. I understand your frustration, and I want to clarify that your refund request was not ignored. Our team was actively working to find a workaround to increase your sending limit in the hopes of keeping you as one of our valued customers.
However, as per your request, I would like to inform you that a refund was issued on July 5. You should see the funds transferred to your bank account within 5 to 10 days.
If you have any further concerns or need additional assistance, please feel free to reach out to us.