Reviews (1,131)
I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the service I paid for.
After months of being unable to utilize the platform, I requested a refund, which Zendrop refused to provide. I cannot justify paying $197 for a service that I was never able to use due to their technical problems. I'm now preparing to take legal action, as I believe it's unacceptable to pay for something and receive nothing in return
We do apologize to hear that about your experience. To further assist you with this, we'll be reaching out to you.