Reviews (563)

Overall rating
3.8
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 18% of ratings are 1 stars
All reviews
September 20, 2024

I strongly recommend that you do not download this software, it is really disgusting. There was obviously a 14-day free trial period, but after choosing it, I couldn’t cancel it at all. I uninstalled it after watching it for a few minutes after downloading it for the first time. But they still deducted my money, tried to cancel the subscription several times, but refused to return my money. It’s really disgusting.

AM
Hong Kong SAR
38 minutes using the app
Spocket replied September 23, 2024

Thank you for your feedback. We're truly sorry to hear about your experience and understand your frustration. We strive to provide a smooth user experience, and it’s concerning to hear that you faced issues with the cancellation process. Please reach out to our customer support team directly at support@spocket.co , and we’ll do our best to resolve this matter for you. Your satisfaction is important to us. - Eleanor