Reviews (6,813)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

January 22, 2025

I love using Spocket. They have made adding products to my shop a stress free process. I especially love Eleanor from customer service. She was such a delight. She not only helped me revolve an issue I was having but also offered valuable information and advice to help my business succeed.

Fortunate Lemon Shop
United States
Almost 7 years using the app
Spocket replied January 24, 2025

Thank you so much for your kind words! We’re thrilled to hear that Spocket has made adding products to your shop a stress-free experience. It’s great to know that Eleanor was ...

Edited January 30, 2025

I have deleted my original review as I was experiencing several issues.

Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members.

They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they ...

Clothes For Her Online Store
United States
3 months using the app
Spocket replied January 22, 2025

Thank you for sharing your feedback. We're really sorry to hear about the challenges you've faced with shipping times and tech issues. We understand how important it is to ...

January 29, 2025

As a customer using Spocket for dropshipping, I've had a positive experience. The main thing that stood out to me is the faster shipping times compared to other dropshipping platforms. Since most of the suppliers are based in the US and EU, my orders usually arrive within 3-5 business days, which greatly improves over the typical 2-4 weeks I’ve experienced with other dropshipping services.

The ...

AMAZEALL
Canada
29 days using the app
Spocket replied January 31, 2025

Thank you so much for your thoughtful review! We're thrilled to hear that Spocket has been a game-changer for your dropshipping business. We're especially glad that the fast ...

January 11, 2025

Spocket Review
⭐️⭐️⭐️⭐️⭐️

Spocket is an excellent tool for dropshipping. It provides high-quality products with fast shipping from the US and Europe, making it easy to enhance any online store. Integration with platforms like Shopify is seamless, and the automation features save valuable time. Premium features, such as branded invoicing, make the paid plans worth the investment. Highly recommended for ...

STUDIo Creative By ClickZest
United States
About 2 months using the app
December 16, 2024

I love using Spocket dropshipping. It has made adding products to the store super easy. I recommend to anyone that has a Dropshipping business and uses that Shopify Platform to do so. I am a first time user and it has made my life easier.

Aromatics Plus
United States
4 months using the app
Spocket replied December 18, 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that Spocket has made adding products to your store easy and seamless. It's great to know that it has ...

November 17, 2024

Irene from spocket and the whole support team are very helpful with getting all the information I asked for. And definitely try to help me succeed and give me good instruction on how to find the right supplier for the market that I'm trying to sell in. They are very supportive and if you succeeded it benefits them as well so they do their best to give you the tools that you need to be a success ...

JASON DEAN ONLINE SHOP
United States
About 1 year using the app
Spocket replied November 28, 2024

Thank you so much for your kind words! We're thrilled to hear that Irene and the Spocket support team have been able to assist you effectively and provide the guidance you ...

December 25, 2024

I am extremely dissatisfied with my experience with Spocket. After one year of using their service and paying $948 for an annual subscription (12/2023 to 12/2024), I only managed to sell 3 products, as all other orders were either canceled or undeliverable.

Throughout the entire period, there were frequent synchronization issues that caused numerous problems. Despite these recurring issues, I ...

verysuperb
Germany
About 2 years using the app
Spocket replied December 26, 2024

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the challenges you've encountered during your time with Spocket. We understand your ...

January 19, 2025

Love the diversity and the unlimited options. Even better the drop shipping which saves time from having to package up orders individually and on your own. Warehouse space is a plus. My only problem is the costliness I haven't had the opportunity to see if this app is profitable yet. I will come back here and update that portion and let you know if it's worth paying for or not b

Shriners Research H
United States
19 days using the app
Spocket replied January 22, 2025

Thank you for sharing your thoughts! We're thrilled to hear that you're enjoying the diversity of options and the convenience of dropshipping. We understand that the cost can ...

January 1, 2025

So easy to use I love it it didn't take long at all to set up and they helped me if I needed it

Sommer Savvy Styles
United States
12 months using the app
Spocket replied January 3, 2025

Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor

December 5, 2024

Spocket is a solid choice for dropshippers who prioritize fast shipping and high-quality products from suppliers in the USA and EU. Its seamless integration with platforms like Shopify, automated order fulfillment, and the option for custom branding make it a user-friendly solution for creating a professional online store. However, the subscription fees and higher product costs compared to other ...

THE GOATED STORE
South Africa
About 2 months using the app
Spocket replied December 9, 2024

Thank you for your thoughtful and detailed review! We're glad to hear that you find Spocket to be a solid choice for dropshipping with fast shipping and high-quality products ...