Reviews (857)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its fast shipping from US and EU suppliers, high-quality product selection, and seamless Shopify integration. Features like automated order processing and inventory synchronization streamline operations, while branded invoicing enhances brand identity. Responsive customer support, the ability to order sample products, and access to educational resources further support dropshipping businesses in scaling and improving customer satisfaction.
Refine
-
By rating
I am active as a supplier on Spocket and have had a very positive experience so far. The platform offers good visibility for my products and gives me direct access to a large number of retailers worldwide.
The upload process is clear, and communication with the support team has always been helpful and solution-orientated. I particularly appreciate the fact that orders are forwarded automatically ...
Thank you so much for your kind and thoughtful review! We're thrilled to hear that your experience as a supplier on Spocket has been positive and that you find value in our ...
Customer service I would rate 10 stars, but product selection I would give a 4. Products are not always easy to find. I follow a lot of the viral trends on socials and I can't always find the products right away.
Thank you for your thoughtful feedback! We're so glad to hear you had a great experience with our customer service – we truly appreciate your 10-star rating! We understand ...
I have used Spocket for a while now. Usually, I have a good experience; however, I placed an order with a supplier, and the spocket system has duplicated the order 27 times leaving me out of pocket a lot of money as the transactions have all been completed. Money has been taken from my bank account! The customer service has been awful, and the only response I get from them is, "We've already ...
Thank you for sharing your experience, and we sincerely apologize for the issues you’ve encountered with the duplicate orders and the resulting frustration. We understand how ...
There's 3 things I love about Spocket.
1. The products. They are high quality and at a very competitive price.
2. The UI. The UI is so smooth making it product pushes so seemless. It's not like other clunky platforms out there.
3. Customer Service. You guys are awesome! Keep it up.
5/5! Would recommend 120%.
Thank you so much for the amazing review! 😊
We’re thrilled to hear that you’re loving the high-quality products, our smooth and seamless UI, and, of course, our customer ...
Spocket has been the best help in launching my store. The platform is easy to use, the product selection is great, and the customer support team is quick and professional. Shipping is fast, especially to the US and EU, and everything integrates perfectly with Shopify. Highly recommended for any serious dropshipper!
Wow! Thank you so much for the amazing feedback! 🌟
We’re so glad Spocket has been a key part of launching your store. It’s great to hear you’re enjoying the ease of use, ...
I’m extremely disappointed with Spocket’s billing practices. I was charged multiple times within the same billing cycle – $59.99 for the Professional plan, then $99.99 for the Empire plan twice, without clear explanation. Shopify also charged me $99 separately, bringing the total to over 350 USD for a month.
When I contacted Spocket support, they offered only 3 months of free service instead of a ...
Thank you for sharing your feedback, and we're truly sorry for the frustrating experience you've had with Spocket. We understand how concerning unexpected charges and a lack ...
I love using Spocket. They have made adding products to my shop a stress free process. I especially love Eleanor from customer service. She was such a delight. She not only helped me revolve an issue I was having but also offered valuable information and advice to help my business succeed.
Thank you so much for your kind words! We’re thrilled to hear that Spocket has made adding products to your shop a stress-free experience. It’s great to know that Eleanor was ...
products on app is like other similar apps that all are free or have free plan, too bad thing is have NO ANY IMAGE SEARCH OPTION!!!
no any extra option and have no free plan, NOT RECOMMENDED
PS: Thank you for your reply. I appreciate you acknowledging the issues I raised. While I understand that Spocket aims to offer a premium experience, the current technical issues—especially the inability to ...
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
We understand that many users appreciate ...
So far the experience has been good. Variety of products, good support… I would like to know if suppliers are active or not though. Maybe by showing their latest activity?
Thank you for your positive feedback! We're glad to hear you're enjoying the variety of products and our support so far. Your suggestion about seeing supplier activity is a ...
What stands out most about Spocket is its ability to connect businesses with high-quality products from suppliers around the world, while offering fast shipping options through its US/EU supplier network. The user-friendly platform and the variety of products available make it easy to build a successful store, tailored to different niches. Plus, the option for white-labeled products is a game- ...
Thank you so much for the kind words! We're thrilled to hear that Spocket has been able to help you connect with quality suppliers and build a successful store. We take pride ...