Reviews (6,816)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.

February 18, 2025

Rita was very helpful in answering my questions. The customer service has been professional and easy to work with.

Solstice Pet Marketplace
United States
About 1 month using the app
Spocket replied February 20, 2025

Thank you so much for your kind words! We're thrilled to hear that Ria was able to assist you and that you had a great experience with our customer service. We truly appreciate your feedback and look forward to serving you again! Happy dropshipping!- Eleanor 😊

December 4, 2024

Its user friendly and everything is there that's needed. It has support from chat and the tabs are there to make the process simple. I would recommend this app to someone who is looking for a app that's reliable and simple to use. Its ready to use right away with a quick download and there are no issues with using the app. I like how its organized with only tabs that are needed on the dashboard and it could handle the products fast on the dashboard without any problems of adding them. I'm happy I made the decision to use this app and would continue to use this to be organized. This app is great.

Everyday Jem
United States
5 days using the app
December 5, 2024

Can`t recommend! The worst platform I have used ever and I have tried them all!

There is not even one thing working properly. Order fulfillment is a big disaster and the fees for shipping and transaction are so high that I have to increase the price so high that the customers wont buy. So I am spending on ads and on this platform a whooping 100 Bucks and I am not really sure for what here!!!!

Even when checking the price suggestions. the suggested retail price is lower than when putting item cost, shipping cost and fees together. I don`t know which light bulb came up with that, but this is just ridiclious.

From 10 Orders, 6 has been canceled and I am still awaiting my refund which they hold back. This is totally wrong

Shipping cost from EU countryx to EU country is higher than any international shipping service would charge.
A warehouse in Spain ships to the US for 8.99USD and to England for 5.99USD. Then the shipping cost from Spain to Germany which costs usually 4-6USD, is charged with crazy 18.99USD.

No one actually cares what price is set and there is no real professionalism behind there!

Pearlsey
Germany
7 months using the app
December 13, 2024

Just very simple and easy to navigate. It has made my first dropshipping experience a pleasant one.

Vermilion Threads
Canada
30 days using the app
Spocket replied December 16, 2024

"Thank you for your great feedback! We're so glad to hear that your first dropshipping experience has been a positive one. We strive to make everything easy and enjoyable for our customers.Happy dropshipping!- Eleanor 😊

November 19, 2024

So far the experience has been amazing. Great Products with fast shipping from the US & EU. Very easy system to use and customer service is amazing and so helpful on getting us started.

DENTA DEALZ
United States
About 2 months using the app
Spocket replied November 20, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you're having such a great experience with our products, fast shipping, and easy-to-use system. It's fantastic to know that our customer service team has been helpful in getting you started. We're here for you anytime you need assistance, and we look forward to continuing to support your success! Happy dropshipping!- Eleanor 😊

December 5, 2024

love the amount of products to choose from easy site to navigate

My Store
United States
About 1 month using the app
Spocket replied December 6, 2024

Thank you so much for your kind words! We're thrilled to hear that you love the variety of products we offer and that you found our site easy to navigate. We strive to provide the best shopping experience, and it's great to know we hit the mark for you! We appreciate your feedback and hope to see you again soon. Happy dropshipping!- Eleanor 😊

November 21, 2024

It is very easy to use and offers help anytime you need it! Helping me start my business out easy by taking on the shipping process

KMTH Quick Shop
United States
About 2 months using the app
Spocket replied November 26, 2024

Thank you for your wonderful review! We're so glad to hear that our platform has made starting your business easier and that our support team has been helpful. Taking care of the shipping process is something we’re proud to offer, so you can focus on growing your business. If you ever need further assistance, we’re always here to help!Happy dropshipping!- Eleanor 😊

January 23, 2025

Fast shipping to my clients... That's what I need to build a long lasting relationship with them! Premium Products and exclusive products! Thanks!

OfferSquare
United States
5 days using the app
Spocket replied January 27, 2025

Thank you so much for your kind words! We're thrilled to hear that our fast shipping and premium, exclusive products are helping you build strong relationships with your clients. We truly appreciate your business and look forward to continuing to support you with the best products and services possible! Happy dropshipping!- Eleanor 😊

December 22, 2024

User Friendly support and integration with Shopify.

MisconiUSA Inc.
United States
3 months using the app
Spocket replied December 24, 2024

Thank you so much for your kind words! We're thrilled to hear that you’ve had a great experience with our support and the seamless integration with Shopify. We work hard to make sure our platform is as user-friendly as possible, and it’s always rewarding to know that it’s helping businesses like yours.Happy dropshipping!- Eleanor 😊

December 4, 2024

Spocket focuses on high-quality products from U.S. and EUROPEAN suppliers. many products are premium, making them suitable for winter essentials. As a result, it affords me the opportunity to grow my ecommerce business substantially.

Mary Patricia
United States
About 2 months using the app