Reviews (627)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate the app for its quick and reliable shipping across the US and EU, typically within 3-7 days, enhancing customer satisfaction. They praise its high-quality products, easy Shopify integration, and responsive customer support. Features like one-click import, auto-fulfillment, and automated inventory management simplify operations, while branded invoicing boosts brand recognition. The app is favored for its profitable pricing and quality supplier network.
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Thank you for taking the time to share your thoughts with us. We're sorry to hear that your experience with Spocket didn't quite meet your expectations. Can you please tell us more about what we could have done better? This feedback is invaluable in helping us improve our service and product offerings. Your input will help us get closer to delivering an exceptional experience for our customers. If there's anything we can do to make it right, please let us know via 24x7 live chat or email at support@spocket.co. - Erwin
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Hi The Sauce Boss! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co
Hi Azoroh! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
Thank you for the 5 stars! We appreciate your feedback. If you have any specific thoughts or suggestions on how we can make your experience even better, please feel free to share. We’re here to help! - Eleanor
After my 7 day free trail , I cancelled. Still to this day, they are trying to deduct $99.00 from my account.
un gros NON , j'ai fais un essaie gratuit de 3 jours , ensuite j'ai pas trouver ce que je voulais . j'ai désinstallé application , mais les paiements continu de passer ! à nul part un peu canceller grrrrrrrrrr
they just charge me for doing nothing after I uninstalled the app!
awfull
Leah has provided me with exceptional service, commitment, and availability. Thank you so much for your support Leah.
The spocket team will walk you through any challenges you may be going through, just have patience and everything will be resolved.
We’re truly sorry for the frustration you experienced connecting Spocket to Shopify. That’s not the experience we aim to provide, and it’s clear we fell short here.
We understand how disappointing it is to go back and forth with support without a clear resolution, especially when it impacts your business decisions. Your feedback highlights a gap we need to address, and we’re actively working on improving both our integration flow and support escalation process.
If you’re open to it, we’d appreciate the chance to review your case more closely and ensure this issue is properly addressed. Please reach out to us again referencing this review so we can prioritize your request.
Thank you for taking the time to share your experience. - Eleanor
Using Spocket has significantly improved my store operations. Product importing is quick, order fulfillment is smooth, and inventory syncing works perfectly. I especially like the access to US and EU suppliers, which helps reduce shipping times and improve trust with customers. Overall, a very well-built and dependable app.
Spocket is beginner-friendly. I didn’t have much experience with dropshipping, but the interface is simple and straightforward and also easy and understanding to use.
Overall, Spocket does what it promises. It’s reliable, easy to use, and works well if you’re serious about building a dropshipping store.
The free plan was useful for testing before upgrading. Once I saw how the app worked, moving to a paid plan made sense for my business.
Spocket is beginner-friendly. I didn’t have much experience with dropshipping, but the interface is simple and straightforward.
Garbage
At first, everything seemed fine. However, they soon started delaying their responses to my inquiries, the product inventory was often inaccurate and not updated, and they pressured me into accepting a 75% discount for a year to keep me locked in.
I am still looking for something better.
Thank you for taking the time to share your experience. We’re sorry to hear that things didn’t go as smoothly as they should have. Delayed responses, inaccurate inventory information, and feeling pressured are absolutely not the standards we aim to uphold.
We truly appreciate you bringing these issues to our attention feedback like yours helps us improve our systems and our overall customer experience. We’d really like the chance to review what happened and address any remaining concerns. Please feel free to reach out to us directly at support@spocket.co, and a member of our team will personally assist you.
Thank you again, and we hope we’ll have the opportunity to serve you better in the future. - Eleanor
The customer service team is so helpful. I was struggling with my website and the Spocket customer service team was extremely knowledgeable and patient.
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Amazing customer services and great products quality.
This app has a good selection of products that you can put in your online store.
Works for me and has great products. The AI generation of my new shop did not produce satisfactory results. That is my only criticism.
Good App for dropshipping
Very easy to use and fantastic customer support. i had a couple difficulties setting up my shop and they wore very helpful
I like that I can choose from multiple suppliers
I am very dissatisfied with your team and the lack of financial management. I give you a score of 1 out of 10. I am really sorry.
Very thorough!
The support chat is excellent. Understands the problem and can search in your individual setup for problems
Thank you for the great feedback! We’re happy to hear that our support chat was helpful and able to look into your specific setup to resolve the issue. Providing personalized, effective support is very important to us. We appreciate you taking the time to share your experience! - Eleanor
Excellent Super fast Support.
I'm very excited to work with spocket as their items are quality and so is the customer service with its subscribers
Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the app and finding value in both our customer service and product selection. It means a lot to know we're helping boost your store with items you love. We truly appreciate your support and recommendation! We're here for you! Happy dropshipping!- Eleanor 😊
Support is GREAT, they helped me in under 15 minutes to solve the problem with reconnecting my store to spocket.
Thanks Eleanor!
Thank you for your feedback! We’re thrilled to hear that Eleanor and our support team were able to help you so quickly and get your store reconnected smoothly. We’re happy to have you in the Spocket community! 🚀We're here for you! Happy dropshipping!- Eleanor 😊
Very easy to use app. Has great products, great customer support!
Amazing customer service , staff " Eleanor " is the best support you will be very lucky if she was your assistance
Thanks Spocet for choosing the best staff
Why I need to paid plan for explore to Spocket? Why I pay before seeing suppliers, return and refund policies or shipping times?
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Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊
I really appreciate being able to add Cryptocurrency products to my Shopify.com store.
I have used other Drop shipping Apps that Shopify.com suggest including Aliexpress, none of the other Apps come close in terms of professionalism and Spocket.com has obviously conducted Quantitative and Qualitative market research for Australian Shopify.com store operators because how else will they know the products I'd appreciate importing to my store, Cryptoboudoir.com.
Spocket.com has it all Ladies and Gentleman.
Thankyou,
Rick Chipisuboff
Good customer service"
Merci de ton aide Eleanor. Tu es très pro et efficace.
Merci
Easy to use and extremely helpful customer service. They answer right away!
Don’t waste your time you have to pay before you can even see the products available or browse the app
Walked me straight to resolving the issue and I was able to get the issue resolved immediately .
Thank you for your wonderful feedback! We're glad to hear that our team was able to guide you straight to the solution and help you resolve the issue right away.
If you ever need anything else, we’re always here to help! - Eleanor
“Very easy to use, great product variety and fast integration with Shopify. Perfect for beginners and professionals.”
Super user-friendly with fast customer support.
I had an issue with my account and email, and Ms. Eleanor was extremely helpful, kind, and cooperative throughout the entire time I needed assistance. Without a doubt, she is a truly outstanding professional. Thank you spocket for your professional support.
Thank you so much for sharing your experience! We’re delighted to hear that Eleanor was able to assist you with your account and email issue. Her kindness and professionalism are qualities we’re very proud of, and we’ll be sure to pass along your kind words.
Thank you for choosing Spocket. We’re always here to support you whenever you need us! - Eleanor
many articles, fast support and
spocket is a verry easy to use platform for us dropshippers, i am yet to grow my brand but spocket is verry helpfull in the chat when you are getting started.
Thank you for your kind words! We’re glad to hear that you find Spocket easy to use and that our chat support has been helpful as you get started. We’re excited to support you as you grow your brand and look forward to seeing your success!- Eleanor
no free plan as advertised